Login
Start Free Trial Are you a business?? Click Here

Host & Stay Reviews

4.2 Rating 1,044 Reviews
81 %
of reviewers recommend Host & Stay
4.2
Based on 1,044 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Read Host & Stay Reviews
Visit Website

Phone:

01287 658 171

Email:

info@hostandstay.co.uk

Location:

27 Milton Street
Saltburn
TS12 1DJ

Write Your review

Host & Stay 5 star review on 4th May 2025
Linda
Host & Stay 5 star review on 4th May 2025
Linda
Host & Stay 5 star review on 3rd May 2025
Karl
Host & Stay 5 star review on 3rd May 2025
Karl
Host & Stay 5 star review on 25th April 2025
Helen
Host & Stay 5 star review on 25th April 2025
Helen
Host & Stay 1 star review on 13th April 2025
Anonymous
18
Anonymous
Anonymous  // 01/01/2019
Location very good, but house is very tired in areas and could do with a refurb. Wouldn't stay again.
Helpful Report
Posted 1 year ago
Nice clean apartment conveniently situated to all amenities. Quiet street. The apartment has everything you need for your stay
Helpful Report
Posted 1 year ago
Beautiful property for an amazing price. Has everything you could need and lovely owners
Helpful Report
Posted 1 year ago
Easy to book, check in, exceptionally clean, everything we needed. Very well run. We booked a cottage in Wood Street, Barnard Castle. Parking for 2 cars, so close to town and all amenities. Would definitely book through these again.
Helpful Report
Posted 1 year ago
Just returned from really pleasant weekend in Whitby staying at the Host and Stay apartments. Lovely apartment, well-equiped clean, comfortable and in an excellent location. Communications before and during the stay were spot on. Recommended.
Helpful Report
Posted 1 year ago
Lovely place ideally situated for everything spacious and bed very comfortable and brilliant shower area will definitely coming back
Helpful Report
Posted 1 year ago
Superb accommodation, to be strongly recommended in every department:- Furnishings ***** Bedding & Beddings ***** Kitchen & Accessories ***** Superb view of the sea *****
Helpful Report
Posted 1 year ago
What a lovely place . Tasteful decor and a number of extra touches that were appreciated . No on site parking but found free parking close to the property. Great base to explore Whitby and the surrounding countryside/ coastal locations
Helpful Report
Posted 1 year ago
Razorbill Cottage - Flamborough Spacious property for a one bed Convenient location Mostly peaceful but there are chickens in the allotments next door, who wake up at 4am Good handy dog walk 2 mins from property Definitely needs shelving for toiletries, in the bathroom, they had to be placed on the top of the WC Needs hooks or chair also for robe/clothing
Helpful Report
Posted 1 year ago
Beautiful house, great location in Pickering, parking was hit and miss, property could have been cleaner on arrival, garden table and chairs needed a good clean before we could use them!!!
Helpful Report
Posted 1 year ago
Very nice place, obviously just refurbished beautifully. Host and stay very helpful with emails and instructions. Location was great, only a few minutes walk from Whitby centre.
Helpful Report
Posted 1 year ago
Absolutely beautiful apartment, clean, comfortable with everything you required for an enjoyable stay. The location was so central and enjoyed every minute. Would definitely go back.
Helpful Report
Posted 1 year ago
Property 82G,Galgate, Barnard castle it had not been cleaned from previous holiday guest, complained an they didn’t want to know, don’t book anything with this company, I’ve since done a lot of Internet search and most people say the same thing.
Helpful Report
Posted 1 year ago
We stayed at Ruby Riftswood in Saltburn. This is the ground floor apartment and has everything you need. A beautifully set out place. We would definitely stay again, but the mattress is absolutely solid and not comfortable, if I went again I would take a mattress topper. Other than that it really is a lovely place to stay.
Helpful Report
Posted 1 year ago
Excellent stay, lovely house. Just the tv would only work if it’s was on bbci player or itv hub
Helpful Report
Posted 1 year ago
Great Habton Cottage for 28 June 2023 - 30 June 2023 The accommodation was nice, the decor nice, location good. Sink in bathroom a little high for kids - water tap marking in bathroom was incorrectly marked and fitted = warm was cold, cold was warm (my opinion warm should always be left but markings were the opposite in any case, the toilet was loose, internet was really poor. overall good place and would stay again.
Helpful Report
Posted 1 year ago
We were told it was on one level to the door it happened to be two steps we were told plenty of parking outside not so always struggled to find a place the place was not bad but steps into various rooms the hot water stoped working We had to call them in they came and also replaced the light bulbs that were out Chipped plates not enough glasses very disappointed in the place at the price
Helpful Report
Posted 1 year ago
Just read reviews and decided to cancel a booking I thought that I had actually made to Booking.com. Yes you are “bombed” with e mails including asking for £250 AFTER you have completed your booking. I actually e mailed Host and Stay with a query and never received a reply. On speaking to Host and Stay they informed me that it is self checking and out. They honestly could not understand that I would want someone to agree any damages/ conditions of property with myself at start and end of the booking. “ We check the property and any damages after you have left” I was told. Oh Yeah! I presume there is an opportunity there to levy a charge against whoever they wish. I am disappointed Booking. Com are using a company sych as this. AVOID!
Helpful Report
Posted 1 year ago
The apartment was nice but will never use any accommodation run by Host & Stay ever again. Absolutely peppered by emails before and during our stay. Wanted £250 bond but, if we didn't damage anything they'd be good enough to return £240 of it a keep £10 themselves. Accommodation included Free Parking for the duration of our stay through a scratch card system. We scratched the card perfectly and parked exactly where informed. but still ended up with a parking ticket because they'd provided us with the WRONG scratch card. I phoned up and they admitted their mistake, sending a new one over to our accommodation a little to late) and told me to email the ticket to them. I emailed it over to them and the squirming started. Apparently T&C's state I should know it was the wrong permit and inform them. I have no idea how I should know its the wrong permit as I've never used one before. Basically they made a simple mistake but refused to do the decent thing pay the fine. Never again. If i owned a holiday rental property I wouldn't use Host & Stay as my management company
Helpful Report
Posted 1 year ago
I have not even been there yet, just beware as there hidden charges.. if you decide to leave them deposit, they need to hold £250 of your money but you don’t get back the deposit as they have a fee of £10 so you will only get back £240. Alternatively you can pay £25 that you don’t get back and that means that you have a damage weaver for up to £500. So when you think that you booked paid and done be aware ! You don’t ! After your booking you will be getting emails to pay even though it’s not straightforward so they will make you confused and agitated 😡
Helpful Report
Posted 1 year ago
Host & Stay is rated 4.2 based on 1,044 reviews