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Host & Stay Reviews

4.2 Rating 1,044 Reviews
81 %
of reviewers recommend Host & Stay
4.2
Based on 1,044 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Read Host & Stay Reviews
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Phone:

01287 658 171

Email:

info@hostandstay.co.uk

Location:

27 Milton Street
Saltburn
TS12 1DJ

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Host & Stay 5 star review on 4th May 2025
Linda
Host & Stay 5 star review on 4th May 2025
Linda
Host & Stay 5 star review on 3rd May 2025
Karl
Host & Stay 5 star review on 3rd May 2025
Karl
Host & Stay 5 star review on 25th April 2025
Helen
Host & Stay 5 star review on 25th April 2025
Helen
Host & Stay 1 star review on 13th April 2025
Anonymous
18
Anonymous
Anonymous  // 01/01/2019
The Garden Flat is a lovely spacious property and had everything we needed. The location is in a quiet area and only a 10 minute walk to the seafront and town centre. We would recommend staying here and hope to visit again.
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Posted 1 year ago
We stayed in a Host and Stay property in Alnwick. The town is absolutely lovely and within easy access of the jaw droppingly beautiful Northumberland Coast. If you fancy a visit, do go to Alnwick, but please stay anywhere but this property. I was contacted prior to arrival to request that I pay either a £25 insurance policy or an additional £250 with a £10 admin fee (it has not be explained what this charge is for). The £250 was to cover damage. I was not provided with information about accessing the property and had to telephone the Host and Stay call centre on the day of arrival for instructions. I have stayed in many different places, with Air BnB and other booking sites, and have never been asked to make such a payment. The request seemed out of touch with the market and inappropriate. I did however pay £250. We did not cause any damage. The £250, which was in addition to the cost of the property, has not be refunded. As such, I would advise everyone to avoid booking with Host and Stay at all costs.
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Posted 1 year ago
Just had a fabulous stay in Hope Cottage Whitby. Accomodation was fabulous. Great decor, location perfect for local amenities and sites. Whole end to end experience was flawless and easy with host and stay who regularly made contact to check all was ok. Would highly recommend and definitely use again.
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Posted 1 year ago
A lovely cosy cottage, in a pretty village. An ideal location for a family visit. Close to a pub and within walking distance of the train station.
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Posted 1 year ago
A really well located place , plenty of shops and eateries just around the corner . Nice and quiet area and didn’t struggle getting a parking space . Could have had another tv in the third bedroom and sofa could do with a quick clean but apart from that everything you need in this place really really enjoyed it here and wasn’t ready to leave , just a short walk into town centre . I would definitely book this again such a quirky beautiful place loved it
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Posted 1 year ago
Lovely home lovely area. Everything needed was provided and good to get decent pans usually rentals have cheap pans that stick Apart from a tv in the bedrooms it was just like home.thank you
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Posted 1 year ago
We stated at the Coastal Townhouse Whitby. Ideal location, lovely house, great communication from hosts.
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Posted 1 year ago
Excellent communication throughout, wonderful accommodation, well equipped and comfortable.
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Posted 1 year ago
We stayed at the Rockpool for 2 weeks while enjoying Scarborough and it's surrounds. It was well appointed, communication with the host company was very good, and we enjoyed it
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Posted 1 year ago
Excellent stay at Church Square Eskape in Whitby, highly recommended.
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Posted 1 year ago
Stayed at Host and Stay Old Chapel House in Whitby for 3 nights from 8 July, absolutely wonderful
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Posted 1 year ago
82G, Galgate, Barnarnard castle. My home town. 82G Galgate, Barnard castle. I booked for a special Birthday with family. On arrival the property had not been cleaned, called host an stay and they said they would send housekeeping the following day to clean it, I had to experience this over night, my Daughter was travelling the next day other wise I would have left. The cleaner arrived, she stayed 40mins, while in my presence she called the cleaning company she told them the property was really bad, there was still dog hair every where after she left, our clothes / bedroom / carpets, the shower had previous clients shower products left it had not been cleaned, I can go on an on. Pots an pans were dirty so we didn’t use them. As a owner of a holiday let myself, the service an after care from host an stay is appalling, I was offered the cleaning fee back, an now they are not answering calls or emails. Avoid this company the revues mirror mine.
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Posted 1 year ago
The Highfield at Newton on the moor. Lovely roomy cottage. Great that the 3 main bedrooms had on-suite facilities and there was large bathroom as well. Lovely views across the fields to the sea from the lounge and the veranda. Great value. Best of all only yards away from a cracking pub with restaurant.
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Posted 1 year ago
Cottage is very central to everything excellent location,very spacious with 3 bedrooms 3 bathrooms,very clean would highly recommend,will be booking jacksons cottage again in the future Thankyou
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Posted 1 year ago
Hidden information!!! We were not aware of additional charges when making this booking. Further to us making full payment to Booking.com the Hosts would not give us access information for our 3 night stay until we made a further £25 payment. Albeit outside of the control of the Host, On arrival we were greeted by loud foul and offensive language. This accommodation is directly opposite and within 6m of the bedrooms and entrance. Host and Stay surely have a moral obligation to make prospective guests aware of what’s outside the main entrance. Newly renovated property
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Posted 1 year ago
We had a brilliant stay at saltburn by the sea. It was a great location for us. We had a dog and being right on the beach was perfect. The sea view was just beautiful being able to watch it of an evening. The place itself was pristine, modern and affordable we will definitely be back!
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Posted 1 year ago
15,Eaby Hall, Scarborough. A lovely apartment on the third floor of the building with own car parking space. The apartment is large with lounge, kitchen/dinning room with a galley bedroom. It is beautifully done out with everything you would need. The location is ideal for getting around Scarborough by foot or by the local bus. We will definitely stay here again if we come back to Scarborough.
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Posted 1 year ago
We recently stayed at clifton house in scarborough. Really clean and tidy and modern. There was 8 of us and everyone was inpressed by the house, location and comfy beds. Easy access with a key safe outside. No parking outside but got lots of info from host and stay about car parks near by. Looking forward to booking again and enjoying another weekend away!
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Posted 1 year ago
Recent stay in Skinningrove. Property sleeps 8 but unfortunately only 4 mugs so we had to take it in turns to have a hot drink. Property in need of some general TLC. When we had any concerns we emailed and text host and stay and we received a prompt response and friendly response so thank you for your help. We requested more towels and they were delivered the next day. Unfortunately We would t stay there again but we do thank you for your help whilst we were there.
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Posted 1 year ago
We are a party of 7 who have just returned from one of your properties in whitby (high tide). The house was faultless, great position, spotless, comfortable. Lovely outside decking area. There was just one thing, 3 from our group were involved in a horrible traffic accident on there way in and were very lucky to have only minor injuries. The driver spent hours on the phone trying to sort a hire car and could only get one at midday on day of departure and we were told they could not leave luggage even just for 2 hour. This I thought was a bit mean and uncharitable under the circumstances.
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Posted 1 year ago
Host & Stay is rated 4.2 based on 1,044 reviews