Host & Stay Reviews

Name: Host & Stay
Address: 27 Milton Street, Saltburn
Rating: 4.20

4.2 Rating 1,066 Reviews

80 %

of reviewers recommend Host & Stay

Company Reviews

Questions

Metrics

4.2

Based on 1,066 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5

Visit Website

Phone:

01287 658 171

Email:

info@hostandstay.co.uk

Location:

27 Milton Street
Saltburn
TS12 1DJ

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Host & Stay 1 star review on 8th October 2025

Martin Hayton

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recent stay in Skinningrove. Property sleeps 8 but unfortunately only 4 mugs so we had to take it in turns to have a hot drink. Property in need of some general TLC. When we had any concerns we emailed and text host and stay and we received a prompt response and friendly response so thank you for your help. We requested more towels and they were delivered the next day. Unfortunately We would t stay there again but we do thank you for your help whilst we were there.”

Helpful Report

Posted 2 years ago

“We are a party of 7 who have just returned from one of your properties in whitby (high tide). The house was faultless, great position, spotless, comfortable. Lovely outside decking area. There was just one thing, 3 from our group were involved in a horrible traffic accident on there way in and were very lucky to have only minor injuries. The driver spent hours on the phone trying to sort a hire car and could only get one at midday on day of departure and we were told they could not leave luggage even just for 2 hour. This I thought was a bit mean and uncharitable under the circumstances.”

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Posted 2 years ago

“Location very good, but house is very tired in areas and could do with a refurb. Wouldn't stay again.”

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Posted 2 years ago

“Nice clean apartment conveniently situated to all amenities. Quiet street. The apartment has everything you need for your stay”

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Posted 2 years ago

“Beautiful property for an amazing price. Has everything you could need and lovely owners”

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Posted 2 years ago

“Easy to book, check in, exceptionally clean, everything we needed. Very well run. We booked a cottage in Wood Street, Barnard Castle. Parking for 2 cars, so close to town and all amenities. Would definitely book through these again.”

Helpful Report

Posted 2 years ago

“Just returned from really pleasant weekend in Whitby staying at the Host and Stay apartments. Lovely apartment, well-equiped clean, comfortable and in an excellent location. Communications before and during the stay were spot on. Recommended.”

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Posted 2 years ago

“Lovely place ideally situated for everything spacious and bed very comfortable and brilliant shower area will definitely coming back”

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Posted 2 years ago

“Superb accommodation, to be strongly recommended in every department:- Furnishings ***** Bedding & Beddings ***** Kitchen & Accessories ***** Superb view of the sea *****”

Helpful Report

Posted 2 years ago

“What a lovely place . Tasteful decor and a number of extra touches that were appreciated . No on site parking but found free parking close to the property. Great base to explore Whitby and the surrounding countryside/ coastal locations”

Helpful Report

Posted 2 years ago

“Razorbill Cottage - Flamborough Spacious property for a one bed Convenient location Mostly peaceful but there are chickens in the allotments next door, who wake up at 4am Good handy dog walk 2 mins from property Definitely needs shelving for toiletries, in the bathroom, they had to be placed on the top of the WC Needs hooks or chair also for robe/clothing”

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Posted 2 years ago

“Beautiful house, great location in Pickering, parking was hit and miss, property could have been cleaner on arrival, garden table and chairs needed a good clean before we could use them!!!”

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Posted 2 years ago

“Very nice place, obviously just refurbished beautifully. Host and stay very helpful with emails and instructions. Location was great, only a few minutes walk from Whitby centre.”

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Posted 2 years ago

“Absolutely beautiful apartment, clean, comfortable with everything you required for an enjoyable stay. The location was so central and enjoyed every minute. Would definitely go back.”

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Posted 2 years ago

“Property 82G,Galgate, Barnard castle it had not been cleaned from previous holiday guest, complained an they didn’t want to know, don’t book anything with this company, I’ve since done a lot of Internet search and most people say the same thing.”

Helpful Report

Posted 2 years ago

“We stayed at Ruby Riftswood in Saltburn. This is the ground floor apartment and has everything you need. A beautifully set out place. We would definitely stay again, but the mattress is absolutely solid and not comfortable, if I went again I would take a mattress topper. Other than that it really is a lovely place to stay.”

Helpful Report

Posted 2 years ago

“Excellent stay, lovely house. Just the tv would only work if it’s was on bbci player or itv hub”

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Posted 2 years ago

“Great Habton Cottage for 28 June 2023 - 30 June 2023 The accommodation was nice, the decor nice, location good. Sink in bathroom a little high for kids - water tap marking in bathroom was incorrectly marked and fitted = warm was cold, cold was warm (my opinion warm should always be left but markings were the opposite in any case, the toilet was loose, internet was really poor. overall good place and would stay again.”

Helpful Report

Posted 2 years ago

“We were told it was on one level to the door it happened to be two steps we were told plenty of parking outside not so always struggled to find a place the place was not bad but steps into various rooms the hot water stoped working We had to call them in they came and also replaced the light bulbs that were out Chipped plates not enough glasses very disappointed in the place at the price”

Helpful Report

Posted 2 years ago

“Just read reviews and decided to cancel a booking I thought that I had actually made to Booking.com. Yes you are “bombed” with e mails including asking for £250 AFTER you have completed your booking. I actually e mailed Host and Stay with a query and never received a reply. On speaking to Host and Stay they informed me that it is self checking and out. They honestly could not understand that I would want someone to agree any damages/ conditions of property with myself at start and end of the booking. “ We check the property and any damages after you have left” I was told. Oh Yeah! I presume there is an opportunity there to levy a charge against whoever they wish. I am disappointed Booking. Com are using a company sych as this. AVOID!”

Helpful Report

Posted 2 years ago

Host & Stay is rated 4.2 based on 1,066 reviews