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Host & Stay Reviews

4.2 Rating 1,044 Reviews
81 %
of reviewers recommend Host & Stay
4.2
Based on 1,044 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Read Host & Stay Reviews
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Phone:

01287 658 171

Email:

info@hostandstay.co.uk

Location:

27 Milton Street
Saltburn
TS12 1DJ

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Host & Stay 5 star review on 4th May 2025
Linda
Host & Stay 5 star review on 4th May 2025
Linda
Host & Stay 5 star review on 3rd May 2025
Karl
Host & Stay 5 star review on 3rd May 2025
Karl
Host & Stay 5 star review on 25th April 2025
Helen
Host & Stay 5 star review on 25th April 2025
Helen
Host & Stay 1 star review on 13th April 2025
Anonymous
18
Anonymous
Anonymous  // 01/01/2019
The location was absolutely perfect , right on west cliff beach with stunning views of Whitby abbey and the beach Right next to the wishbone arch with a short walk to town etc The appartment had everything and more than we needed and was spotlessly clean and modern throughout
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Posted 1 year ago
Maggies is in an Idyllic spot if you want peace and quiet perfect location to explore Hadrians Wall Kielder Forest and Hexam Racecourse to name a few. You’ll find all you need in the cottage and it’s spotlessly clean. We are looking forward to going back. By chance we did meet the Host who was lovely to talk to.
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Posted 1 year ago
Stayed at the beach house in Scarborough what an amazing place absolutely fantastic ! Only negative needs more mirrors only one in bathroom a little difficult with 4 ladies getting ready but the host and apartment was perfect
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Posted 1 year ago
Gull's Haven Cottage in Staithes is picture postcard perfect, having all the amenities one could need on their holiday. Spectacular views and really centrally located so you can enjoy what Staithes has to offer. Only downside was the TV was faulty and we had a slight issue with the hot water, however the friendly team at host and stay came out immediately when we queried and quickly resolved the issue with the hot water. Would recommend this stay to others.
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Posted 1 year ago
Complaint We stayed at 33 Montrose View Saltburn-by-the-Sea on Sea from the 2nd - 9th September 2023. When we arrived, we were shocked and so disappointed with the state of the house. It was extremely dirty and not the standard we expected. We contacted yourselves and were offered another clean for the following day but we had to clean it before we settled in and unpacked, so we cleaned it ourselves. Listed below with attached photos are the many issues we had with the property: - Floor extremely dirty including dog hairs and muddy footprints - Sofas both dirty with crumbs, dust and dog hairs that had obviously not been cleaned - All drawers, specifically kitchen dirty with old food and dust - All tables and surfaces dirty, shown in the photos attached when actually cleaned with products we brought ourselves - Marks and dirt on walls throughout house - Marks on the bath tub from old nail varnish that had not been cleaned - Shower screen dirty and broken and dirty - Both dirt marks and dog hairs on bed and bedsheets - Kitchen bin didn’t close - Fridge missing shelving and salad box - Washing machine drawer was dirty - Freezer was iced up and dirty - Carpets throughout were very dirty - Only One bin bags provided for the whole week and no cleaning products provided - 1 tea towel within the house house - No washing line - No welcome pack or milk provided, only sachets - House stated for six people, yet only 2 seats for outside and 4 place mats - No curtains in bedrooms, which meant street light shines into the rooms throughout the night We are honestly disgusted and so disappointment with the state of the house, it has had a massive impact on our one holiday for this year as a group of NHS workers that rarely get time off together. We paid £30 in cleaning products that we had to buy to clean the house ourselves to ensure we could stay and feel comfortable for the week. We will not be booking with host and stay again. Surly the cleaners report back to you about issues they find ?? Or maybe they don’t and that case you need to change your cleaning agency.
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Posted 1 year ago
We stayed 3 nights at the dunes redcar and loved every minute. Such a beautiful place to stay, cosy clean and everything you need all there. Towels, tea towels. Washing up liquid sponges the list is endless. I was gutted to leave. Absolutely worth every penny to stay there. We are a middle aged couple so plenty of room the bed was massive and comfortable. Watch out for the parking zone apparently zone E is in another area. The pans are in a drawer under the cooker, the cooker took a bit of working out if not used to an electric hob but we worked it out eventually with Google. The frying pan needs replacing but that's the only gripe. Fully recommended 👌
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Posted 1 year ago
Our apartment was lovely in a good location. However we did find a dirty saucepan in the cupboard and a cobweb in the corner by the lamp.
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Posted 1 year ago
Good stay. Good parking. Some minor improvements suggested - Inner hallway door sticks Main bedroom door sticks Socket in main bedroom right of fireplace only works one side Hand rail suggested to assist over bath Shelve required below shaver socket in bathroom Hook on bedroom door? Had a good stay. Suggestions as above would upgrade to great. Thanks John & Maria Martin
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Posted 1 year ago
Price was ok we had everything we needed in the flat and it was close to the beach and town center the only problem we had as it was dusty the sink was dirty in the bathroom and shower curtain was dirty bed was very clean and comfy though we would stay again
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Posted 1 year ago
Real quirky clean fresh place to stay! Would definitely stay again!!! Hassle free check in and out was great!
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Posted 1 year ago
We stayed at Scoresby Place in Whitby and the accommodation itself was wonderful! The apartment was clean and well equipped (could have done with some antibacterial spray to help with cleaning in future but other than that perfect!). The beds were really comfy and the location was ideal for walking into the town centre with two small children. Parking was tricky, but no fault of anyone. Unfortunately the only negative would be that the people occupying the flat below made our stay very uncomfortable. They continually propped open the front and back door and with two young children we found this really worrying. They purposefully came out and accused us of littering as there was a wrapper underneath our car (from a shop we had never been to!) which was incredibly rude and in error. They also became very uncivil and confrontational as we were leaving, to the point they raised their voice. This was due to the fact that as we were loading the car we kept opening and closing the front door to the flat (to make sure our children were safe inside and realistically 6 times). This really was disappointing as we had such an incredible stay, but I don’t know if we would return due to this.
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Posted 1 year ago
Efficient communication Property as described Perfect stay and would highly recommend
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Posted 1 year ago
We have stayed at the Salt nook in whitby three times now and loved it but on this occasion I wasn't impressed with the cleaning of the property, The shower had mold in it which the cleaner could have cleaned with a bit of effort and the glass on the stairs was smeared with greasy hand prints also in the outside sitting area there were cigarette stubs thrown about which I don't think is acceptable for the next guest to go too.
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Posted 1 year ago
A spacious and well equipped unit in a good location. However, it is dark, no outdoor seating and stank of dogs, the lack of parking also an issue. The cleaning and minor maintenance needs attention and unlikely to stay in apartments run by Host and Stay as I object to non refundable security deposits.
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Posted 1 year ago
Stayed in Sandy Cove in Saltburn By The Sea. Stunning sea front apartment, modern, quiet and immaculate. Booking via Host and Stay was secure and easy. I will return. Thank you for making my holiday so perfect.
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Posted 1 year ago
The Apartment was lovley and had everything you needed. It was really clean. Plus Biscuites on arrival and everything you could need. Even a TV in the bedroom. It was lovley.
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Posted 1 year ago
High street , Caernarfon Wales Host & stay booking was easy to use couldn’t have done it any easier. But sadly on our stay in wales our property wasn’t what we expected . We were greeted by the smell of damp, mould , dust , hair in the fridge and live and dead woodlice in the property . We contact Host & stay to be told it would be re cleaned but sadly it wasn’t . I contacted them again after a day . Communication with host & stay was good but felt let down by no action taken . Would book again via Host & stay but would not stay again at property .
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Posted 1 year ago
The Cottage, Staxton, Willerby Great location and base for exploring the North East coastline from Flamborough to Whitby and the North York Moors. Old cottage on a quiet street, easy access just off the main road. Adequate enough facilities, no dishwashing or cleaning supplies available, take or buy your own. Mind your heads upstairs, there are sloping ceilings in all rooms. Good communication from Host & Stay and issues reported to them were dealt with quickly. In its current condition, we probably wouldn't return to this particular property again. We did feel put out about having to pay a large security deposit after the time of booking and a non-refundable admin fee for the privilege, which we have never experienced in any other UK holiday cottage before.
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Posted 1 year ago
Customer service ok. Not sent key code for arrival.
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Posted 1 year ago
Our stay in Scarborough (UK) renting an apartment through HOST & STAY was a great decision. Everything was excellent. Thanks for your professionalism
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Posted 1 year ago
Host & Stay is rated 4.2 based on 1,044 reviews