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House Of Fraser Reviews

3.0 Rating 7,512 Reviews
46 %
of reviewers recommend House Of Fraser
3.0
Based on 7,512 reviews
Customer Service
Customer Service
1.2 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read House Of Fraser Reviews

About House Of Fraser:

We are the leading, national premium department store group in the UK and Ireland trading principally under the iconic House of Fraser brand name through a portfolio of 62 well-invested stores as well as through our rapidly growing web-store, www.houseoffraser.co.uk. The House of Fraser brand is differentiated from other department store groups in the UK by our 160 year history in the UK retail market, our wide geographic reach (across the UK and on-line), our broad range of high quality premium branded merchandise offered at attractive prices, our increasing exclusive House Brand offering and our commitment to providing an imaginative, exciting and relevant shopping experience to our customers.

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Email:

cs@houseoffraser.co.uk

Location:

House of Fraser Unit D Brook Park East Shirebrook
NG20 8RY

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House Of Fraser 2 star review on 26th June 2025
Vasile
House Of Fraser 1 star review on 2nd January 2025
Greg
House Of Fraser 5 star review on 16th September 2024
Anonymous
House Of Fraser 1 star review on 13th September 2024
Anonymous
House Of Fraser 1 star review on 13th September 2024
Anonymous
House Of Fraser 1 star review on 5th June 2024
Șevciuc Adelina
House Of Fraser 1 star review on 5th June 2024
Șevciuc Adelina
83
Anonymous
Anonymous  // 01/01/2019
Better than picture, leather of very good quality. Only one thing, for some reason I thought it is slightly bigger.
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Posted 4 years ago
Fantastic . Delivery very quick . I have orded more from house of frazer this year than ever before .
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Posted 4 years ago
Very impressed with speedy delivery of items.
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Posted 4 years ago
One happy customer here! Delivery always on time and good quality clothes. Big THANK YOU! Anne -Marie Baldacchino
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Posted 4 years ago
My online purchase arrived on time and fitted perfectly. No complaints.
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Posted 4 years ago
Everything was good! Super fast delivery to Germany (4 Days, excellent!).
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Posted 4 years ago
Very Pleased with my Christmas Decorations I bought. I also bought Jumpers which I am also very pleased with. Bought my Nephew jumpers and tops in September he was very pleased with them.
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Posted 4 years ago
Excellent, quick despatch highly recommended
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Posted 4 years ago
Pleased with efficiency of delivery. Product as described.
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Posted 4 years ago
Item arrived as described and speedily
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Posted 4 years ago
Pleased with purchase which was delivered sooner than expected
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Posted 4 years ago
Excellent service and responded to my queries quickly . It was delivered via Hermes so no hassle loved the experience of on line shopping .
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Posted 4 years ago
You have been really good had I’m so happy with the items you sent me
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Posted 4 years ago
From ordering to service brilliant
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Posted 4 years ago
Great service, no issues with using the website. No delivery problem either.
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Posted 4 years ago
A really good range of quality clothing at decent prices. Delivery and communication process good. Website easy to use.
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Posted 4 years ago
Always a great experience shopping with House of Fraser & fast delivery.
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Posted 4 years ago
First class service
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Posted 4 years ago
First class from order online to Delivery to Home šŸ‘šŸ¼
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Posted 4 years ago
Happy with my purchase, item as described, great quality jumper, quick delivery- happy customer.
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Posted 4 years ago
House Of Fraser is rated 3.0 based on 7,512 reviews