Login
Start Free Trial Are you a business? Click Here

House Of Fraser Reviews

3.0 Rating 7,512 Reviews
46 %
of reviewers recommend House Of Fraser
3.0
Based on 7,512 reviews
Customer Service
Customer Service
1.2 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read House Of Fraser Reviews

About House Of Fraser:

We are the leading, national premium department store group in the UK and Ireland trading principally under the iconic House of Fraser brand name through a portfolio of 62 well-invested stores as well as through our rapidly growing web-store, www.houseoffraser.co.uk. The House of Fraser brand is differentiated from other department store groups in the UK by our 160 year history in the UK retail market, our wide geographic reach (across the UK and on-line), our broad range of high quality premium branded merchandise offered at attractive prices, our increasing exclusive House Brand offering and our commitment to providing an imaginative, exciting and relevant shopping experience to our customers.

Visit Website

Email:

cs@houseoffraser.co.uk

Location:

House of Fraser Unit D Brook Park East Shirebrook
NG20 8RY

Write Your review

House Of Fraser 2 star review on 26th June 2025
Vasile
House Of Fraser 1 star review on 2nd January 2025
Greg
House Of Fraser 5 star review on 16th September 2024
Anonymous
House Of Fraser 1 star review on 13th September 2024
Anonymous
House Of Fraser 1 star review on 13th September 2024
Anonymous
House Of Fraser 1 star review on 5th June 2024
Șevciuc Adelina
House Of Fraser 1 star review on 5th June 2024
Șevciuc Adelina
83
Anonymous
Anonymous  // 01/01/2019
Great Quality & InLovely Colours
Helpful Report
Posted 4 years ago
Very happy with my goods
Helpful Report
Posted 4 years ago
Easy to order inline.
Helpful Report
Posted 4 years ago
Excellent service. Arrived promptly. Quality of the goods was excellent.
Helpful Report
Posted 4 years ago
Order came very fast. Was easy to order, will defo again
Helpful Report
Posted 4 years ago
Great value for money for beautiful baubles. My tree looks beautiful!
Helpful Report
Posted 4 years ago
Easy to shop online will shop again good range of goods
Helpful Report
Posted 4 years ago
I was delighted with the purchases I made, the speed of delivery and keeping me informed as to progress. Much appreciated
Helpful Report
Posted 4 years ago
Article arrived on time and in perfect condition.
Helpful Report
Posted 4 years ago
My last few orders have successfully arrived on time and hopefully will fit those whom I got the gifts for. I was kept up to date on the timing of delivery. Thank you Looking forward to my money off voucher for spending over £100 twice in November
Helpful Report
Posted 4 years ago
The purchasing process was very easy and the confirmation for the purchase was fast as well. I had the delivery faster than I thought and the product was not damaged. I purchased this hoodie for my father and used the size guide for him and it was spot on. He really likes the hoodie and when trying it on he said it is one of the warmest he has ever had. Now he just has to wait until Christmas. I will definitely shop here again!
Helpful Report
Posted 4 years ago
Good quality
Helpful Report
Posted 4 years ago
Excellent customer service. Branded goods at very good prices
Helpful Report
Posted 4 years ago
Best price and fast delivery
Helpful Report
Posted 4 years ago
Quick delivery and competitive prices
Helpful Report
Posted 4 years ago
Ordered a purse for granddaughter for Christmas. Quick delivery and packaged well. I am sure she will be very pleased.
Helpful Report
Posted 4 years ago
My purchase worked out very well
Helpful Report
Posted 4 years ago
I always had good service from the organization over many years. I normally shop at Fenwick's at Brent Cross but lately due to Corona I was forced to shop on-line which causes difficulties due to not being able to try on products before purchasing and having the problem of needing a different size. However the House of Frazer due to the expedience in which it was able to resolve such issues proved to be second to none.
Helpful Report
Posted 4 years ago
Cute for xmas!
Helpful Report
Posted 4 years ago
Great service & fast delivery!
Helpful Report
Posted 4 years ago
House Of Fraser is rated 3.0 based on 7,512 reviews