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House Of Fraser Reviews

3.0 Rating 7,454 Reviews
46 %
of reviewers recommend House Of Fraser
Company Reviews Questions Metrics Info
3.0
Based on 7,454 reviews
Customer Service
Customer Service
1.2 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read House Of Fraser Reviews

About House Of Fraser:

We are the leading, national premium department store group in the UK and Ireland trading principally under the iconic House of Fraser brand name through a portfolio of 62 well-invested stores as well as through our rapidly growing web-store, www.houseoffraser.co.uk. The House of Fraser brand is differentiated from other department store groups in the UK by our 160 year history in the UK retail market, our wide geographic reach (across the UK and on-line), our broad range of high quality premium branded merchandise offered at attractive prices, our increasing exclusive House Brand offering and our commitment to providing an imaginative, exciting and relevant shopping experience to our customers.

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Email:

cs@houseoffraser.co.uk

Location:

House of Fraser Unit D Brook Park East Shirebrook
NG20 8RY

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House Of Fraser 1 star review on 15th May 2024
Anonymous
House Of Fraser 1 star review on 10th May 2024
Anonymous
House Of Fraser 1 star review on 10th May 2024
Anonymous
House Of Fraser 1 star review on 27th November 2023
Deborah
House Of Fraser 1 star review on 16th November 2023
Julie Lisle
House Of Fraser 1 star review on 11th November 2023
Anonymous
House Of Fraser 1 star review on 11th November 2023
Anonymous
69
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Very speedy delivery and a very competitive price.”
Helpful Report
Posted 2 years ago
June Allison
Verified Buyer
“Really happy with my dress delivery was When says it was spot on nicely packed to thank you”
Helpful Report
Posted 2 years ago
Gary Mcquillan
Verified Buyer
“Prompt delivery”
Helpful Report
Posted 2 years ago
John Promoth
Verified Buyer
“Excellent service”
Helpful Report
Posted 2 years ago
Muath Alfailakawi
Verified Buyer
“excellent service”
Helpful Report
Posted 2 years ago
Courtney Noble
Verified Buyer
“Love it Thankyou”
Helpful Report
Posted 2 years ago
Jade Kray
Verified Buyer
“Always good service with the nicest designer clothes”
Helpful Report
Posted 2 years ago
Paul Straghan
Verified Buyer
“All items as described & fitted as expected, just as when I used to shop in the store”
Helpful Report
Posted 2 years ago
Eleanor Hilley
Verified Buyer
“Good selection of some great brands. Always enjoy a browse even when not looking for anything in particular. However, most other stores offer free delivery when spending over a certain amount. Often wonder why not the same with House of Fraser.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Good service and good value”
Helpful Report
Posted 2 years ago
Margaret Garrod
Verified Buyer
“From the easy ordering to the delivery it was clear, easy , delivered on time by a very pleasant lady.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Excellent service fast delivery”
Helpful Report
Posted 2 years ago
Claire Pucci
Verified Buyer
“I will definitely order online again, fantastic return service and speedy in the first place. We don't have a House of Fraser in Aberdeen anymore so I'm delighted with the online service.”
Helpful Report
Posted 2 years ago
Delia Conway
Verified Buyer
“Excellent, efficient ordering process and extremely prompt delivery.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“very good worth of money”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Good quality product and fast delivery”
Helpful Report
Posted 2 years ago
Sophie Adebayo
Verified Buyer
“Good delivery”
Helpful Report
Posted 2 years ago
Gloria Powell
Verified Buyer
“very pleased with the quality of the swimsuits I chose. Chose 2 for choice. lovely fit on the fantasie swimsuit. Returned the other one and received my refund within 2 days. Excellent customer service and delivery time.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Nice stuff”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“I ordered a Boss polo shirt which arrived 4 days after ordering. On receipt of order I found I needed next size,I was able to return it through our local post office on Thursday using the returns advice and the shirt was redelivered on Sunday which was excellent service in my opinion”
Helpful Report
Posted 2 years ago
House Of Fraser is rated 3.0 based on 7,454 reviews
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