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House Of Fraser Reviews

3.0 Rating 7,453 Reviews
46 %
of reviewers recommend House Of Fraser
Company Reviews Questions Metrics Info
3.0
Based on 7,453 reviews
Customer Service
Customer Service
1.2 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read House Of Fraser Reviews

About House Of Fraser:

We are the leading, national premium department store group in the UK and Ireland trading principally under the iconic House of Fraser brand name through a portfolio of 62 well-invested stores as well as through our rapidly growing web-store, www.houseoffraser.co.uk. The House of Fraser brand is differentiated from other department store groups in the UK by our 160 year history in the UK retail market, our wide geographic reach (across the UK and on-line), our broad range of high quality premium branded merchandise offered at attractive prices, our increasing exclusive House Brand offering and our commitment to providing an imaginative, exciting and relevant shopping experience to our customers.

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Email:

cs@houseoffraser.co.uk

Location:

House of Fraser Unit D Brook Park East Shirebrook
NG20 8RY

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House Of Fraser 1 star review on 15th May 2024
Anonymous
House Of Fraser 1 star review on 10th May 2024
Anonymous
House Of Fraser 1 star review on 10th May 2024
Anonymous
House Of Fraser 1 star review on 27th November 2023
Deborah
House Of Fraser 1 star review on 16th November 2023
Julie Lisle
House Of Fraser 1 star review on 11th November 2023
Anonymous
House Of Fraser 1 star review on 11th November 2023
Anonymous
69
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Excellent item, fast delivery”
Helpful Report
Posted 2 years ago
Jayprakash Pandit Sharma
Verified Buyer
“Good quality of clothing and good service”
Helpful Report
Posted 2 years ago
Ausra Wheatley
Verified Buyer
“Excellent delivery service. Arrived much faster than expected. Keep up the good work. Much appreciated.”
Helpful Report
Posted 2 years ago
Marie Mcintosh
Verified Buyer
“Ordered Dune trainers. Updates received on receipt of order, processing and despatch. Arrived ahead of expected delivery date, packaged well. Extremely happy with the whole process from ordering to delivery.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Excellent service quick delivery of items”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Your colleague who served me was excellent. The shoe I wanted was available on line and she checked for availability. Delivery was prompt. Very good service.”
Helpful Report
Posted 2 years ago
Louise Hope
Verified Buyer
“Easy to order and arrived on time, will use again”
Helpful Report
Posted 2 years ago
Shannon Nicholson
Verified Buyer
“Amazing price! Very quick delivery! Love my new perfume!”
House Of Fraser 5 star review on 9th June 2021
Helpful Report
Posted 2 years ago
Jon Speller
Verified Buyer
“Excellent service”
Helpful Report
Posted 2 years ago
Tarek Ali
Verified Buyer
“It’s very good”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Good service and quick!”
Helpful Report
Posted 2 years ago
John Phelan
Verified Buyer
“Very good store”
Helpful Report
Posted 2 years ago
Litsa Efstathiou
Verified Buyer
“Very good quality, quick delivery, nice prices”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Great quality and fast delivery, definitely recommend”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Really fast delivery and I received what I was expected.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Great service. Prompt delivery. Good quality goods at great sale prices. Genuine sale.”
Helpful Report
Posted 2 years ago
Andrew Hunter
Verified Buyer
“The Staff today couldn't have been more helpful. From allowing me to try on my purchases, to facilitating an in store exchange to processing a return they were absolutely brilliant. It felt like the Frasers of old.”
Helpful Report
Posted 2 years ago
Alison Webber
Verified Buyer
“Shoes came very quickly.Very pleased with my purchase.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Very efficient”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Excellent speedy service”
Helpful Report
Posted 2 years ago
House Of Fraser is rated 3.0 based on 7,453 reviews
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