Deliveroo Reviews

1.2 Rating 1,034 Reviews

5 %

of reviewers recommend Deliveroo

1.2

Based on 1,034 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 17%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Does Deliveroo deliver on time?

(3 hours ago)

Greater than 18% of reviewers feedback is Deliveroo normally delivers on time.

(3 hours ago)

66.67%

Industry Average