Realchems Reviews

Name: Realchems
Rating: 4.19

4.2 Rating 2,199 Reviews

80 %

of reviewers recommend Realchems

4.2

Based on 2,199 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Realchems:

Realchems are one of the largest suppliers of research chemicals in Europe. We are firmly established as a go-to source for a wide range of RC's, providing unique compounds to both academic researchers & scientific institutions around the world.

All of our products are high quality, lab-tested, and have H-NMR results available upon request, something we are unique in offering.

Visit Website

Email:

info@realchems.net

Location:

Unit 4

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything is fine in the store and with the support, but I have had problems with the shipping company since they delivered a package to someone else. (GLS) never arrived”

Helpful Report

Posted 2 years ago

Please reach out to our customer service via the form or chat on our website, so they can check what happened with the parcel and take action.

Posted 2 years ago

“Know them just shortly but making a professional impression.”

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Posted 2 years ago

Thank you, hope to see you back soon!

Posted 2 years ago

“Todo perfecto menos los últimos pedidos que han sido un poco caos..confusiones y falta de comunicación.Gracias y Saludos!”

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Posted 2 years ago

Gracias, gracias!

Posted 2 years ago

“exelent service and product quality. realchems is the real deal”

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Posted 2 years ago

Our graditude for customers like you. Please come back soon :)

Posted 2 years ago

“Excellent delivery”

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Posted 2 years ago

Well thank you for the compliment :)

Posted 2 years ago

“Un peu plus d'attente que les dernières fois mais arrivé comme il faut bien protégé comme d'habitude. Dommage que vous ne livrez plus en direction de la France, j'aimais bien realchems...”

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Posted 2 years ago

We are happy to hear that your parcel arrived, even though a little too late. We still ship to your country but less products. We hope to see you back.

Posted 2 years ago

“Good FK but I'm so sad...you don't delivery to Italy anymore,”

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Posted 2 years ago

We are still delivering to Italy, only there are some product restrictions. That is something out of our control. Thanks for your review.

Posted 2 years ago

“Solid vendor. Research delivery time seems to have improved lately (so I'm giving it a 4).”

Helpful Report

Posted 2 years ago

Hello Anonymous, Thanks for your nice review. Happy to hear that you see that delivery times are improving. We are doing our very best to improve even further and to strive for that 5 star review next time. Kind regards, RC Team

Posted 2 years ago

“be more precise”

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Posted 2 years ago

Hi dear client! Thank you for the review! Glad you are satisfied with our products and services! Have a nice day:) RC Team

Posted 2 years ago

“ez pz cheesy weezy, this magic package arrived so quietly it couldn't alert anybody, even the postman ,buddy”

Helpful Report

Posted 2 years ago

Hi dear client! Thank you for the review! Glad you are satisfied with our products and services! Have a nice day:) RC Team

Posted 2 years ago

“Les délais de livraison sont long, c'est le seul petit soucis”

Helpful Report

Posted 2 years ago

Hi Charlene, Thank you for your feedback! We're sorry for the delay with delivery! Hope your next order will reach you as fast as possible! Sincerely, RC Team

Posted 2 years ago

“Top service”

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Posted 2 years ago

Hi Adam, Thank you for sharing your feedback! We'll do our best to keep you happy with our services! Sincerely, RC Team

Posted 2 years ago

“second order, and for a second time the order was "not accepted by the shipping company", still, the problem has been solved each time and the reship come in a few days”

Helpful Report

Posted 2 years ago

Hello dear client, Thank you for your feedback and for bringing this information to us! Unfortunately, we had to deal with some delays with the shipping carrier recently, but our shipping team has been working on the resolution and this issue should be resolved very shortly. We'll do our best to leave you completely satisfied with our service next time :) Sincerely, RC Team

Posted 2 years ago

“Is good For me thank You”

Helpful Report

Posted 2 years ago

Hello Yannick, Thank you for sharing your feedback! We are glad to hear that you're satisfied with our service! Sincerely, RC Team

Posted 2 years ago

“muy alta calidad y excelente servicio”

Helpful Report

Posted 2 years ago

Hi there, Thank you for your feedback! We'll keep doing our best to leave you completely satisfied with our service! Sincerely, RC Team

Posted 2 years ago

“I didn't received my package so I made a bad review but RealChems offered me another shipping for free and I changed to 4 stars. I Will change to five after delivery. Very good service.”

Helpful Report

Posted 2 years ago

Hello Gianluca, We're really sorry that you have any issues with your order. I have forwarded your request to our support team, so they could review this case and offer a fair solution for you. We never leave our clients empty-handed and always do our best to resolve any issues that may occur. We appreciate your patience and understanding! Sincerely, RC Team

Posted 2 years ago

“very good”

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Posted 2 years ago

Hi Paulo, Thank you for your kind feedback :) Hope to see you back in our store soon! Sincerely, RC Team

Posted 2 years ago

“perfect,good product”

Helpful Report

Posted 2 years ago

Hello dear client, Thank you for sharing your feedback! We pay tremendous attention to our products quality and glad to know that you're happy with it :) Sincerely, RC Team

Posted 2 years ago

“Product of very good quality”

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Posted 2 years ago

Hi dear client, We appreciate your feedback :) Looking forward to seeing you back in our store! Sincerely, RC Team

Posted 2 years ago

“I don’t understand your choice to use Colis Privé ! You put more delays to be deliver in short Time ! I préfèred thé last méthod with DHL”

Helpful Report

Posted 2 years ago

Hi Christophe, Thank you for sharing your feedback! We're working on this matter and hope that you'll receive your next order as fast as possible :) Sincerely, RC Team

Posted 2 years ago

Realchems is rated 4.2 based on 2,199 reviews