Realchems Reviews

Name: Realchems
Rating: 4.19

4.2 Rating 2,199 Reviews

80 %

of reviewers recommend Realchems

4.2

Based on 2,199 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Realchems:

Realchems are one of the largest suppliers of research chemicals in Europe. We are firmly established as a go-to source for a wide range of RC's, providing unique compounds to both academic researchers & scientific institutions around the world.

All of our products are high quality, lab-tested, and have H-NMR results available upon request, something we are unique in offering.

Visit Website

Email:

info@realchems.net

Location:

Unit 4

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Realchems 4 star review on 22nd July 2021

Antonio Huerta Beltran

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All aspects from ordering to delivery are very good. Products ordered also the best. Fast and efficient communication on any issue. What can I say.... Keep it up 👍👍👍”

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Posted 1 year ago

Thanks, we will keep it up :) hope to see you back soon

Posted 1 year ago

“Quality research chemicals for psychedelic study and analysis for professional investigation. REalchems provides the only afe and secure service of this kind in Canada..”

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Posted 1 year ago

Great to see another satisfied customer, thank you!

Posted 1 year ago

“Commande jamais arrivée”

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Posted 1 year ago

Sorry to hear that you are not satisfied. We can see that you have selected to ship by airmail. We never recommend to use airmail as it is Risky, No tracking & Long Delays & No compensation. With tracked shipment we will be able to located the parcel and we have a compensation policy for those. If you believe that something is wrong with your order, please contact our customer service and they can look into what they can do.

Posted 1 year ago

“Never received my order”

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Posted 1 year ago

“Order never arrived”

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Posted 1 year ago

“Good quality, fast and safe delivery. I can only recommend it”

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Posted 1 year ago

Thank you, thank you!

Posted 1 year ago

“one of the top websites in EU for that kind of thing”

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Posted 1 year ago

Well thank you very much, we appreciate the compliment :)

Posted 1 year ago

“Didnt receive my two last orders I will not revising my review since the issue is not solved. But if you refund me or send me the product, I’ll do that.”

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Posted 1 year ago

Hello Dorian, I have checked your last order and according to the tracking information the parcel has been delivered on July 25th. You can always reach out to our customer service if you believe something is wrong.

Posted 1 year ago

“Totally thumbs-up!”

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Posted 1 year ago

Thank you very much Anton!

Posted 1 year ago

“The last four orders were alright. I have been waiting for 7 days and still no email from the billing department for confirmation of payment. The Support is relatively slow now at responding to questions that you may have.”

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Posted 1 year ago

Thank you for your review, Unfortunately it is very busy at our CS with many requests and questions coming in. We always strive to reply within 24-48 hours. If a payment has been made the correct way and the description contians the order number, then we will process and ship the order within 24 hours after receipt. If the information is imcomplete then unfortunately it can take a little longer as it has to be sorted and confirmed yet.

Posted 1 year ago

“I made 7 orders, all previous 6 were ok and delivered with nice care. The last one is still pending to be accepted to DHL for 1 week and no one from RealChems is answering my e-mail for 3 days. I hope it's only unfortunate occasion, will be solved as soon as possible and will not appear again.”

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Posted 1 year ago

We are sorry to hear about that. Please note that in the weekend our CS is closed and therefore no tickets are being replied that time. I kindly request to reach out to our CS via the chat during working hours and they will be able to look into this. Unfortunately it can happen that a parcel has not been processed by the courier in the correct way which causes an issue. But we will always take care of our customer and make sure you get the parcel.

Posted 1 year ago

“High quality chems”

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Posted 1 year ago

Gracias!

Posted 1 year ago

“Top sgit drugs”

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Posted 1 year ago

Thanks for liking our RC quality

Posted 1 year ago

“Pro active and very arranging! Thanks”

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Posted 1 year ago

Thank you very much!

Posted 1 year ago

“great service as always. Highly recommend”

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Posted 1 year ago

φιλικά ευχαριστώ

Posted 1 year ago

“Fast delivery, conform product. Nothing to comment on”

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Posted 1 year ago

Thank you very much for you nice review

Posted 1 year ago

“Atención excelente, envio seguro y rápido. El producto ha dado resultados excelentes en varios laboratorios dando investigaciones completas y satisfactorias.”

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Posted 1 year ago

Estamos encantados de saber que está satisfecho, ¡gracias!

Posted 1 year ago

“j ai mis 5 etoiles car realchems renvoie la commande lorsque celle ci est perdue ou retenue par la douane,ce qui est tres appreciable!...merci!”

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Posted 1 year ago

Merci, ravi d'apprendre que vous êtes satisfait de notre service :)

Posted 1 year ago

“Extrêmement déçu! Ce n'est pas la première fois que je passe commande chez vous, tout c'était bien passer jusqu'à présent ! C'est pourquoi j'ai décider cette fois ci de commande 1 flacons de 100 gouttes (pour la première fois, c'est déjà un budget) Qualité inexistante, produit inefficace à la limite du neutre. Je suis vraiment déçu et je ne passerais plus commande chez vous.”

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Posted 1 year ago

Nous sommes désolés d'apprendre que vous n'êtes pas satisfait. Vous pouvez toujours contacter notre service client via le site ou le chat pour indiquer ce qui, selon vous, n'a pas fonctionné, puis nous pourrons voir ce que nous pouvons faire les uns pour les autres.

Posted 1 year ago

“My usual go to website. Fast preparation of the pack and shipment, always on time and the research is of quality and with some bonus weight usually.”

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Posted 1 year ago

Thank you very much for the kind words. It makes us happy to see our customers happy :)

Posted 1 year ago

Realchems is rated 4.2 based on 2,199 reviews