Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On time. Communicated with me as he was on the way. The cab was clean and the dogs well cared for and safe. Ray was very competent and I was happy to get my little dog.”

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Posted 5 years ago

“Daisy is very helpful and she kept updating my boy puppy's status from very beginning. I'm very satisfied.”

Starwood Pet Travel 5 star review on 10th December 2020

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Posted 5 years ago

Thanks for the review and the wonderful picture !

Posted 5 years ago

“Our experience was great!”

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Posted 5 years ago

“We were impressed with the level of communication from our Pet Cab driver and the care he seemed to have taken in delivering our new puppy to us.”

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Posted 5 years ago

“Excellent, clear communication, on time, very professional”

Starwood Pet Travel 5 star review on 8th December 2020

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Posted 5 years ago

“Puppy was clean and happy, and driver was very friendly!”

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Posted 5 years ago

“Traci was professional and helpful and drove through a snowstorm to bring us our beautiful new puppy. Thank you!”

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Posted 5 years ago

“Joni was fantastic and our puppy was in great spirits when she arrived!”

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Posted 5 years ago

“I can’t complain at all was in the time frame everything went well outstanding service would recommend to others”

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Posted 5 years ago

“Very efficient and kind driver.”

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Posted 5 years ago

“Phil was great! Informative, positive, kind!”

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Posted 5 years ago

“Great! The driver was very professional, very courteous. arrived promptly before the promised arrival time at my home. Driver was very friendly.Asked for my Id and made sure I was the right person and that he was delivering the right puppy to the right home. Great service.”

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Posted 5 years ago

“Knowing your new pet is traveling is a stressful event. This was our first experience with My Pet Cab, but I can definitely attest that it would not be our last should we get more pets that need transportation. Our puppies arrived happy-go-lucky as if they had had a day at Disneyland! This was shocking to us, given how long they had travelled to come to their new home! It speaks volumes about the care they had along their journey here. Our Pet Cab driver that delivered our pups was so terribly sweet and kind, and we knew that they had been well loved and cared for by this caring individual! (Thank you Shaye!!!)”

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Posted 5 years ago

“Pet Cab called me when he was on the way. He arrived on time. Very nice man. Answered a few questions for me. I was pleased with this service”

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Posted 5 years ago

“Rick delivered our poodle puppy, Ukulele, yesterday. Even though Ukulele's drive had been over 8 hours, due to weather complications, he arrived perky, happy and fresh. He had obviously been comfortable and stress free. Rick communicated with us to let us know about delays and gave us a new and accurate ETA. We have nothing but good things to say about Rick and My Pet Cab, and would recommend them highly!”

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Posted 5 years ago

“Jeff was very professional and the delivery was much smother than I anticipated. Jeff corresponded with me prior to arrival”

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Posted 5 years ago

“Awesome service thank you.”

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Posted 5 years ago

“Great service in bringing our puppy to us. Gary kept us updated about the schedule and also ensured our puppy reached us safely. Thanks for the memorable first picture with our puppy :)”

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Posted 5 years ago

“Garrett, was wonderful. He Called the night before and an hour before arriving. He Wore a mask and brought us home our new baby poodle! Great service.”

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Posted 5 years ago

“Driver Ray was very kind and professional and helpful as we welcomed home our new puppy!”

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Posted 5 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews