Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“he was very good”

Helpful Report

Posted 4 years ago

“A big Thank You to Jeary, who delivered our pug puppy, safe and sound! He took a pic of all of us and gave me many updates as he was on his way to the house. I would definitely recommend My Pet Cab and use the service again!!”

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Posted 4 years ago

“My puppy arrived clean and happy :)”

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Posted 4 years ago

“Megan was so nice! Only saw her briefly due to covid. But took our picture and kindly sent to me. My window was 2:45-5:45 and she was her at 3:00. How wonderful when waiting for our new arrival!”

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Posted 4 years ago

“Katie was very professional, very timely, called as she left airport and our puppies are delivered a one. Perfect!”

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Posted 4 years ago

“Advised approximate delivery time between 1:30 and 3:30. Updated delivery time 2:00 and my fur ball arrived and was hand delivered to me at 2:02 p.m. on 2/1021 as promised. Gunter is now SEAMUS. He was happy and alert and the driver was great, she also took 2 pictures of us. Sincere thanks for his safe arrival. He is being checked by my vet. today @3:30. Driver/Courier was wonderful! Patriocia Hawkins Greene”

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Posted 4 years ago

“I was very happy with my service. I received a phone call before delivery and the service was on time. Max was clean and all his paperwork was in order. Thank you!”

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Posted 4 years ago

“The driver, Richard, was amazing. Our dog was as happy as could be when she arrived. Thanks again. We would absolutely recommend your company.”

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Posted 4 years ago

“Puppy arrived at expected time. Delivery person was polite and helpful.”

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Posted 4 years ago

“Dean is very nice”

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Posted 4 years ago

“Everything was perfect. On time and received puppy in a clean crate.”

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Posted 4 years ago

“Jeary was fantastic!”

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Posted 4 years ago

“Great communication”

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Posted 4 years ago

“My puppy arrived earlier than anticipated! They called to say they were coming and when they got here were very gentle with the crate and explained what Willow's experience was.”

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Posted 4 years ago

“Kate was amazing - she made the whole experience so easy for us. She was so friendly and warm / great with the pup.”

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Posted 4 years ago

“Neil was perfect!”

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Posted 4 years ago

“Dean was doing a great job delivering our new family member. He was very professional, friendly and patient. I would highly recommend for his service to others. He made the delivery a memorial experience.”

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Posted 4 years ago

“Tracy was wonderful, as was the prearrival support Ps what a fun job this must be! Are you hiring? :-)”

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Posted 4 years ago

“My puppy was delivered by a lovely man who took excellent care of our new family member He was clean and fresh I thank him very much”

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Posted 4 years ago

“Communication was excellent and accurate.”

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Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews