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Starwood Pet Travel Reviews

4.9 Rating 3,978 Reviews
98 %
of reviewers recommend Starwood Pet Travel
4.9
Based on 3,978 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Starwood Pet Travel.
How long does Starwood Pet Travel take to deliver?
(1 month ago)
Starwood Pet Travel normally delivers next Day.
(1 month ago)
B

Delivery - Fast

75.00%
Industry Average
She explained everything I needed to know about our puppy delivery, took our photo with our new family member, and made sure we had no questions or concerns.
- Berkeley Burch-Martinez
We were very pleased with the service. We were notified when we can expect delivery of our pet and was delivered in the time frame given.
- Larry Moore
Can’t thank you all enough! One piece of feedback I would share is maybe consider sending a follow up text to the phone call the day prior regarding delivery time and confirmation of address.
- Kali Lauhon