Starwood Pet Travel Reviews

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Popular Questions:

Delivery

How does Starwood Pet Travel deliver? How long does Starwood Pet Travel take to deliver? Does Starwood Pet Travel deliver on time? How is accuracy and good condition of items delivered by Starwood Pet Travel?

Customer Service

How can I contact Starwood Pet Travel? How quickly does Starwood Pet Travel resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Starwood Pet Travel.

Visit Website

How quickly does Starwood Pet Travel resolve customer queries?

Helpful Report

(1 month ago)

Greater than 87% of reviewers feedback is Starwood Pet Travel resolves customer queries within an hour.

Helpful Report

(1 month ago)

90.91%

Industry Average

“ A tried and true element of operating a business is providing exceptional service, and Starwood Pet Travel exemplifies this. ”

- Henry N

“ Great service and team. Our Golden Retriever Wally traveled to Italy and then back to the US after an extended stay. Arrived happy and healthy both times. ”

- Shaun Flynn

“ Sarah and the team were absolutely amazing, kept me informed and sent pictures of my baby. Outstanding service from a team that genuinely care about how you are feeling and about the animals . Joey was safely reunited and hopefully will never have to leave me again but if he did - Starwood would be my only choice. Thank you all ”

- Dawn

Starwood Pet Travel Reviews

Customer Service - Good