The Minifigure Store Reviews

Name: The Minifigure Store
Address: Outer Space Storage Centre, Express Trading Estate, Stonehill Road, Bolton, Lancashire
Rating: 4.89

4.9 Rating 1,381 Reviews

97 %

of reviewers recommend The Minifigure Store

4.9

Based on 1,381 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Minifigure Store:

The Minifigure Store is a UK-based online LEGO store. Established in 2013, we have built a huge variety of stock ranging from collectible LEGO Minifigures, sets, RARE and retired collector's items and much more. As an Authorised LEGO Retailer, we can offer the same great prices as the high street - but with a personal touch.

Offering Worldwide shipping at super prices has made us one of Europe's biggest independent LEGO specialists.

Authorised LEGO Retailer: As an official LEGO authorised retailer, this means that we buy our products directly from LEGO ensuring that you only receive Genuine LEGO products when purchasing from The Minifigure Store.

Delivery: We offer worldwide delivery at very competitive rates and FREE UK DELIVERY on orders over £50.00, with worldwide delivery from only £3.99

Rewards Program: Sign up for an account and receive 10% of all orders back to spend on a future purchase. (exclusions apply)

Returns 30 day money back returns. This only applies if the goods are returned to us in their original condition.

0% Interest Available: We offer 0% interest free purchases on all orders over £10.00 (subject to approval) via ClearPay, Klarna and PayPal.

Visit Website

Phone:

03305550002

Email:

contact@theminifigurestore.co.uk

Location:

Outer Space Storage Centre,
Express Trading Estate, Stonehill Road,
Bolton
Lancashire
BL4 9TP

The Minifigure Store 5 star review on 16th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and effective deliveries even for the smallest of orders. Tiniest criticism would be, any added features for your minifigure do not come with instructions but that's not hard to figure out and shouldn't delay adding them to your collection.”

Helpful Report

Posted 5 months ago

“It’s for a Xmas present so haven’t opened it Good communication 5 days delivery, not too bad at this time of year”

Helpful Report

Posted 6 months ago

“I purchased 2 minifigures and they were great the only thing was they didnt come with their weapons. Otherwise it would of been a 5 star”

Helpful Report

Posted 6 months ago

“Genuine lego and fast service”

Helpful Report

Posted 7 months ago

Thank you so much for taking the time to give The Minifigure Store a fantastic 4-star rating! We truly appreciate your support and feedback. We're thrilled to hear that you had a positive experience with us, and we take immense pride in providing genuine LEGO products and fast service to all our valued customers. Your satisfaction means the world to us, and we're delighted that our efforts have resonated with you. Thank you once again for your loyalty as a customer. It's feedback like yours that motivates us to continue delivering the best LEGO shopping experience possible. If you ever have any more suggestions or need further assistance, please don't hesitate to reach out. We can't wait to serve you again in the future! Warm regards, The Minifigure Store Team

Posted 7 months ago

“Very prompt and efficient service. Could have done with coming in a slightly bigger box as one of the wings has become bent in transit.”

Helpful Report

Posted 8 months ago

Thank you so much for taking the time to give us a 4-star rating for The Minifigure Store! We truly appreciate your support and feedback. We're thrilled to hear that you found our service to be very prompt and efficient. Your satisfaction is our top priority, and we constantly strive to provide the best possible experience for our customers. We apologize for any inconvenience caused by the packaging issue during transit. We understand that a slightly bigger box would have been more suitable to prevent any damage, such as the bent wing you encountered. We will take your feedback on board and ensure that we improve our packaging methods to avoid such occurrences in the future. Once again, thank you for your kind review. It means a lot to us, and we hope to have the opportunity to serve you even better in the future. Warm regards, The Minifigure Store Team

Posted 7 months ago

“I ordered Minifigures and when I got them, they were in a bag already opened. I did get all different ones from the set, which is good. I just don’t like that they said they’d open the bag and put them in another bag for shipping. I was going to save a set as a collector item unopened, but now I can’t. Wouldn’t have bought 2 sets if I knew that. I don’t think the description included the clear grip sealed bags when I ordered. It did say it wouldn’t be in boxes. Could be my mistake.”

Helpful Report

Posted 8 months ago

Thank you for your 4-star rating of The Minifigure Store! We appreciate your feedback and are glad to hear that you received all Minifigures from the set. The item is listed as Complete Collection of 12 different of LEGO Minifigures Guranteed - Supplied in Grip Seal Bags without Boxes but we do understand the confusion and will take your feedback into consideration Thank you once again for your feedback and for choosing The Minifigure Store. We appreciate your support and hope to serve you better in the future. Warm regards, The Minifigure Store Team

Posted 8 months ago

“Very timely delivery for what I had requested. I will be going back when I want to order more. It's a shame that once they're out of stock of something that's it. Particularly of you are collecting Minifigures from previous series' come and gone.”

Helpful Report

Posted 9 months ago

Thank you, Matthew, for your fantastic 4-star rating of The Minifigure Store! We greatly appreciate your feedback and are thrilled to hear that you had a very timely delivery for your recent order. Rest assured, we would be more than happy to assist you again in the future when you plan to order more.We understand your disappointment when an item is out of stock, especially when it comes to collecting Minifigures from past series. We strive to maintain a wide range of stock, but sometimes certain items may sell out quickly due to high demand. Nevertheless, we will do our best to replenish our inventory and provide an even better shopping experience. Thank you again for your support and we look forward to serving you again at The Minifigure Store.

Posted 8 months ago

“Arrived much faster than expected, and cheaper than the Lego website itself. Box was a little dented, but quality of the contents was not impacted”

Helpful Report

Posted 9 months ago

Dear Adam,Thank you so much for taking the time to leave a 4-star rating for The Minifigure Store. We greatly appreciate your feedback and support. We're thrilled to hear that your order arrived much faster than expected and at a lower price compared to the Lego website. We strive to provide our customers with excellent service and competitive pricing. We apologize for any inconvenience caused by the dented box, but we're glad to hear that it didn't affect the quality of the contents. We always aim to ensure that our products reach our customers in the best condition possible. Once again, thank you for your kind words and for choosing The Minifigure Store. We sincerely hope to serve you again in the future. Best regards, The Minifigure Store Team

Posted 9 months ago

“Fig came in good order and as described, loved the little packet of sweets. Will be ordering again soon.”

Helpful Report

Posted 10 months ago

Thank you so much for taking the time to rate The Minifigure Store with a fantastic 4-star rating! We greatly appreciate your feedback and are thrilled to hear that your experience with us was positive. We're glad to know that the fig you ordered arrived in perfect condition and matched the description. We're also delighted that you enjoyed the little packet of sweets that came along with your order. Our goal is to provide a delightful shopping experience, and it seems like we hit the mark! We look forward to serving you again soon. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing The Minifigure Store!

Posted 9 months ago

“It's saved for my husband but looks amazing”

Helpful Report

Posted 10 months ago

Dear Acacia,Thank you so much for your four-star rating and for taking the time to review The Minifigure Store! We truly appreciate your support and loyalty as our valued customer. We're delighted to hear that you find our product amazing. Your satisfaction is our utmost priority, and it brings us great joy knowing that the item you purchased is saved specifically for your husband. Once again, thank you for your continued patronage. We couldn't be more grateful for customers like you. Should you ever need any assistance or have any further feedback, please don't hesitate to reach out to us. We're here to make your experience with The Minifigure Store exceptional. Wishing you and your husband endless delight as you enjoy your purchase!

Posted 9 months ago

“Great store, exactly what I wanted and arrived really quickly.”

Helpful Report

Posted 11 months ago

Thank you so much, Adam, for your fantastic 4-star rating! We truly appreciate your feedback and are thrilled to hear that The Minifigure Store was exactly what you were looking for. We are also glad that your order arrived swiftly, providing you with a great shopping experience. We're here to serve you and look forward to exceeding your expectations again in the future. Thank you for choosing The Minifigure Store!

Posted 10 months ago

“Fast efficient delivery”

Helpful Report

Posted 1 year ago

Dear David,Thank you for taking the time to give The Minifigure Store a 4-star rating! We truly appreciate your loyalty as a customer, and we are thrilled to have provided you with fast efficient delivery. Your continued support means a lot to us, and we look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for your feedback and for being a valuable part of our community! Best regards, The Minifigure Store team

Posted 1 year ago

“I loved them they are good quality but I think in the ninjago ones you should add wepons and thank you for the sweets”

Helpful Report

Posted 1 year ago

Dear Daniel,Thank you so much for your wonderful 4-star rating of The Minifigure Store! We truly appreciate your feedback and are glad to hear that you loved our products and found them to be of good quality. You are able to purchase weapons separate if wanted. We're also thrilled to hear that you enjoyed the sweets. Your satisfaction means a lot to us, and we will continue to do our best to provide you with excellent service and high-quality products. Thanks again for your valuable feedback, and we look forward to serving you again in the future! Best regards, The Minifigure Store Team

Posted 1 year ago

“Fireeeeeeeeeeeee”

Helpful Report

Posted 1 year ago

Dear Trudi,Thank you so much for taking the time to give The Minifigure Store a 4-star rating! We truly appreciate your support and feedback. We are thrilled to hear that you enjoyed your experience with us. At The Minifigure Store, our goal is to provide a wide selection of quality products to our customers, combined with excellent customer service. We are glad to know that we met your expectations. We absolutely love your enthusiasm! Your short text perfectly captures the excitement and positive energy we hope to bring to every customer's shopping experience. It's customers like you that make our day brighter! Once again, thank you for choosing The Minifigure Store. If you need any assistance in the future or have any further feedback, please don't hesitate to reach out. We look forward to serving you again soon! Warm regards, The Minifigure Store Team

Posted 1 year ago

“Regular Customer but this is not the first time I have received bashed/badly creased boxes due to them trying to cram them into the delivery box. Shame as they are otherwise an excellent retailer.”

Helpful Report

Posted 1 year ago

“The foil packages arrived much earlier than expected, all as advertised etc. Note these are packages stripped off of magazines/comics, which have the build instructions within the said issues. Minifigures you need to supply or at least provide access too the build details, at which point you get the 5 star review.”

Helpful Report

Posted 1 year ago

Dear Andy, Thank you so much for taking the time to rate The Minifigure Store with four stars! We truly appreciate your continued loyalty and support. We are thrilled to hear that the foil packages arrived earlier than expected and that they were exactly as advertised. Our team strives to provide a seamless shopping experience and it is delightful to know that we have met your expectations. We understand your point regarding the build instructions for the minifigures. The instructions for these builds are available online and we are working on a way to integrate the building instructions into each of the foil pack products and hope to have this implemented in the near future. Once again, thank you for your ongoing support and trust. We are so grateful to have customers like you and we look forward to serving you for years to come. If there is anything else we can assist you with, please feel free to reach out to us. Warmest regards, The Minifigure Store Team

Posted 1 year ago

“The item came quickly after being ordered, and was great quality. There was no confirmation email and no dispatch email, but otherwise a great site.”

Helpful Report

Posted 1 year ago

Thank you so much for your amazing 4-star rating and for taking the time to share your experience with us here at The Minifigure Store! We truly appreciate your kind words. We're delighted to hear that the item you ordered arrived promptly and met your expectations in terms of quality. Sorry to hear you didn't receive the emails in your inbox, confirmation and order despatch emails are sent automatically by our system and sometimes these can be delivered to your junk/spam folder therefore we always advise checking this in case your email provider has not allowed the email into your inbox Customer satisfaction is our top priority, and we're thrilled that you had a great overall experience on our site. If you have any further feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again! Thank you once again for choosing The Minifigure Store. We truly value your support.

Posted 1 year ago

“Good Lego product, lots of parts for a poly bag. Instructions were a bit difficult as most of the parts are grey or black. Not always clear on instructions as a resullt . 5 year old grandson loves the end product, particularly the shooting missiles”

Helpful Report

Posted 1 year ago

Dear Steve,Thank you so much for your 4-star rating of The Minifigure Store! We greatly appreciate your continued support and loyalty as our customer. We're thrilled to hear that your 5-year-old grandson loved the end product, especially the shooting missiles. We're glad to have provided you with a good Lego product that included lots of parts for a poly bag. We apologize if the instructions were a bit difficult due to the predominance of grey or black parts. Once again, thank you for taking the time to share your positive experience and for being such a valued customer. We look forward to serving you again in the future!

Posted 1 year ago

“Great when it works ,but every other time I try to order something it goes wrong.”

Helpful Report

Posted 1 year ago

Dear Andy,Thank you for taking the time to leave a 4-star rating for The Minifigure Store! We truly appreciate your feedback and support. We apologize for any inconvenience you may have experienced with your orders and we are here to help with any issues you have by contact through email. Rest assured, we genuinely value your business and are continuously working on improving our processes to provide you with a seamless shopping experience. If you ever encounter any issues while placing an order, please don't hesitate to reach out! Thank you once again for your rating and for choosing The Minifigure Store. We can't wait to serve you better in the future! Best regards, The Minifigure Store Team

Posted 1 year ago

“Came the day after I ordered it which was incredible. Would have liked the whole box flattened but it was advertised without it so no problem but I do keep the boxes so would be nice for future orders.”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 4-star rating and for taking the time to share your feedback on The Minifigure Store! We truly appreciate your support.We're thrilled to hear that your order arrived promptly, just a day after you placed it. That's truly incredible! We understand how important it is for you to keep the boxes, and we'll definitely take this into consideration for future orders. Once again, thank you for choosing The Minifigure Store. We value your business and look forward to serving you again in the future.

Posted 1 year ago

The Minifigure Store is rated 4.9 based on 1,381 reviews