SchoolShoes.co.uk Reviews

Name: SchoolShoes.co.uk
Address: Unit 3a-b 55 Hastings Road, Leicester
Rating: 4.65

4.7 Rating 254 Reviews

92 %

of reviewers recommend SchoolShoes.co.uk

Company Reviews

Product Reviews

100

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Phone:

116 326 0886

Email:

help@schoolshoes.co.uk

Location:

Unit 3a-b 55 Hastings Road
Leicester
LE5 0BT

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SchoolShoes.co.uk 5 star review on 23rd March 2024

Anonymous

SchoolShoes.co.uk 5 star review on 30th August 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived so quickly. Daughter likes them.”

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Posted 3 years ago

“Easy ordering and delivery”

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Posted 3 years ago

“Excellent fast prompt delivery nexted day . Wonderful product of shoe , and excellent service .”

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Posted 3 years ago

“Good quality and cheap”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“Excellent value for money and quick delivery too. Will use again deffo.”

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Posted 3 years ago

“I paid £10 for next day delivery but, because the delivery needed a signature (this wasn't clear on the website), they weren't delivered for three days. I didn't get email confirmation of the order which was worrying. I used the email form on the website and sent a direct email but didn't get a response until I phoned. I was disappointed that they didn't refund my postage.”

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Posted 3 years ago

Dear Helen, Thank you for the review and I am sorry to hear you are displeased, I would just like to clarify a few points you have raised above, if I may. We did send confirmation of the order to the email address provided, this was sent to you on 08/09, it may have filtered into your junk mail inbox but we did confirm the order. In regards to the signature, I have spoken to Royal Mail about this who have confirmed that all deliveries are still contactless due to restrictions they put into place for Covid so I am unsure as to why a signature was required, they do however request that some one is available to take the parcel in with it being a Special Delivery. We did not receive any communication via the website from you and our first point of contact with you regarding the delivery was when you phoned in and we checked the tracking, which explained that the item could not be delivered as no one was available to take the parcel in. We did rearrange delivery with Royal Mail for the next available date, unfortunately we cannot refund the postage costs because we did dispatch the item on a Special Delivery for the next day as requested by yourself, but I am sorry there was a delay in receiving the shoes. I am pleased to hear you now have the order and can only sincerely apologise for any inconvenience caused. Kindest Regards, Sonal.

Posted 3 years ago

“Fantastic customer service and quality products.”

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Posted 3 years ago

“Had to get new school shoes after first day back, the shoes I bought arrived in a timely manner and were just perfect for school. Nice leather and laces job. Marvellous.”

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Posted 3 years ago

“First time using this company, and pleasantly surprised. Clean simple website, ordering and delivery were fine and prices fair. I shall certainly visit here first when my son needs replacement shoes.”

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Posted 3 years ago

“Great service - I had to contact customer service by phone as I had made an error in my order. The advisor was so helpful and efficient and sorted the issue for me. Subsequently I needed to exchange shoes for a bigger size and followed instructions on website and within a few days had the new shoes. Whatsapp service was responsive also. Happy to recommend.”

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Posted 3 years ago

“Plenty of choice, and I got what I was looking for. The ordering and delivery processes were smooth and the shoes arrived a day earlier than expected. I will use this website again.”

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Posted 3 years ago

“Fast, efficient service and good quality shoes.”

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Posted 3 years ago

“Good service, fast delivery, comfortable shoes”

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Posted 3 years ago

“Had the style and size I needed. The quick postage was expensive but half the price of the previous site I'd looked at - shoes were cheaper too!”

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Posted 3 years ago

“Never used school shoes before and I am very impressed - My daughter loves her shoes and the delivery was prompt and shoe Price was reasonable - Thankyou”

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Posted 3 years ago

“Found Hush Puppies for my son's school shoes at a considerably better price than other websites. A bit nervous buying kids shoes online, but helpful size guide. Quick delivery, great service and the shoes are good quality and perfect for secondary school.”

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Posted 3 years ago

“Quick and easy. Thx”

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Posted 3 years ago

“Nice good quality leather shoes, affordable, reliable service, am very happy”

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Posted 3 years ago

“Great price, really good quality Geox shoes, very fast delivery. Happy customer”

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Posted 3 years ago

SchoolShoes.co.uk is rated 4.7 based on 254 reviews