Hughes Direct Reviews

1.9 Rating 113 Reviews

19 %

of reviewers recommend Hughes Direct

1.9

Based on 113 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 52%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours

Popular Questions:

Delivery

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Customer Service

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About Hughes Direct:

Hughes Direct is your number one electrical store for plasma, dvd, mp3, washers and lcd. With 34 Hughes Stores, 8 Apollo stores and 5 regional service centres, we are Amazons largest electrical Affiliate partner! We also have strong relationships with with Play.com and Pixmania.

Phone:

08712 313113

Location:

Hughes Electrical Direct, 259 Felixstowe Road, Ipswich
Suffolk
IP3 9BN

How do I contact Hughes Direct?

Helpful Report

(2 months ago)

You can contact Hughes Direct by Email, Telephone and Live Chat.

Helpful Report

(2 months ago)

50.00%

Industry Average

“ The customer service team said that without me sending them another picture, they didn't care basically. ”

- Kirsty

“ I had paid £799 for the appliance! The only people who will even speak to you are front-line customer service teams, remote from Head Office. ”

- Ian

“ Terrible customer service! Rude and obtuse. Surprised they get any custom! ”

- Anonymous

Hughes Direct Reviews

About Hughes Direct:

Phone:

Location:

Customer Service - Average