Hughes Direct Reviews

1.9 Rating 110 Reviews

20 %

of reviewers recommend Hughes Direct

1.9

Based on 110 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 55%
Accurate And Undamaged Orders	Greater than 56%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours

Popular Questions:

Delivery

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Customer Service

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About Hughes Direct:

Hughes Direct is your number one electrical store for plasma, dvd, mp3, washers and lcd. With 34 Hughes Stores, 8 Apollo stores and 5 regional service centres, we are Amazons largest electrical Affiliate partner! We also have strong relationships with with Play.com and Pixmania.

Phone:

08712 313113

Location:

Hughes Electrical Direct, 259 Felixstowe Road, Ipswich
Suffolk
IP3 9BN

How quickly does Hughes Direct resolve customer queries?

Helpful Report

(3 months ago)

Greater than 41% of reviewers feedback is Hughes Direct resolves customer queries in 2 - 3 hours.

Helpful Report

(3 months ago)

100.00%

Industry Average

“ Always great service, been going here for years, their prices have always been really good. I spotted some of the negative reviews on here, they don't even sell on Ebay? so I'm not sure if some of the reviewers have confused the company? Good prices, good service, I have never had reason to complain. ”

- Mark Hurren

“ Always fabulous service and always helpful staff who are very knowledgeable. ”

- Jo

“ Excellent service, would reccomend Hughes Direct ”

- Ian

Hughes Direct Reviews

Customer Service - Good