Hughes Direct Reviews

Name: Hughes Direct
Address: Hughes Electrical Direct, 259 Felixstowe Road, Ipswich, Suffolk
Rating: 1.88

1.9 Rating 113 Reviews

19 %

of reviewers recommend Hughes Direct

1.9

Based on 113 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 52%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours

About Hughes Direct:

Hughes Direct is your number one electrical store for plasma, dvd, mp3, washers and lcd. With 34 Hughes Stores, 8 Apollo stores and 5 regional service centres, we are Amazons largest electrical Affiliate partner! We also have strong relationships with with Play.com and Pixmania.

Phone:

08712 313113

Location:

Hughes Electrical Direct, 259 Felixstowe Road, Ipswich
Suffolk
IP3 9BN

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Hughes Direct 1 star review on 18th February 2022

Anonymous

Hughes Direct 1 star review on 16th July 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rent my washing machine from hughes. First time it goes wrong they came out couldn't fix it . Under rental agreement they are supposed to bring g a new one within a couple of days. But oh no I have to wait 10 days as apparently no delivery slots. Took a day off work to wait in as they cant commit to a time around my work shift was told will call first thing with a 3 hour delivery window. Mo call came phoned them to be told the store had booked tomorrow instead . Cant get that day off work so now got to wait another week as they wont fit it in around my shifts I have to choose a day i can wait all day. Not good service made me disappointed in hughes. Was pleased i rented from them as supposed to be piece of mind . Not so sure now . Hopefully i wont need to call them out again if i am going to be treated like that”

Helpful Report

Posted 4 years ago

Hughes Direct is rated 1.9 based on 113 reviews