Hughes Direct Reviews

1.9 Rating 110 Reviews
20 %
of reviewers recommend Hughes Direct
1.9
Based on 110 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 55%
Accurate And Undamaged Orders
Greater than 56%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Read Hughes Direct Reviews

About Hughes Direct:

Hughes Direct is your number one electrical store for plasma, dvd, mp3, washers and lcd. With 34 Hughes Stores, 8 Apollo stores and 5 regional service centres, we are Amazons largest electrical Affiliate partner! We also have strong relationships with with Play.com and Pixmania.

Phone:

08712 313113

Location:

Hughes Electrical Direct, 259 Felixstowe Road, Ipswich
Suffolk
IP3 9BN

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Anonymous
Anonymous  // 01/01/2019
Rent my washing machine from hughes. First time it goes wrong they came out couldn't fix it . Under rental agreement they are supposed to bring g a new one within a couple of days. But oh no I have to wait 10 days as apparently no delivery slots. Took a day off work to wait in as they cant commit to a time around my work shift was told will call first thing with a 3 hour delivery window. Mo call came phoned them to be told the store had booked tomorrow instead . Cant get that day off work so now got to wait another week as they wont fit it in around my shifts I have to choose a day i can wait all day. Not good service made me disappointed in hughes. Was pleased i rented from them as supposed to be piece of mind . Not so sure now . Hopefully i wont need to call them out again if i am going to be treated like that
Helpful Report
Posted 3 years ago
Hughes Direct is rated 1.9 based on 110 reviews