Hub.com Reviews

Name: Hub.com
Rating: 2.08

2.1 Rating 744 Reviews

25 %

of reviewers recommend Hub.com

2.1

Based on 744 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

sales@i7pro.com

Location:

22 Sydenham Road, London, England, SE26 5QW, ,

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Whatsapp Number: +1 (326) 209-0325 Help Me Recover My Lost Investments

Mark

Hugo C. Goodwin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I hadn't heard of i7Pro prior to placing an order and really wasn't sure if I had done the right thing, ordering 4 items a month before Christmas. Communication seemed a little slow and non specific, but then there must have been hundreds of orders to deal with based on the amazing price of the offers, so they were probably inundated. True to their word, two items turned up in time for Christmas and the recipients were more than delighted. I accepted a refund on the remaining two items due to a mix up but given the choice, would much rather have had the items instead - nevertheless, I can honestly say I would recommend using this company, but please have patience when waiting for your orders to be delivered. I have rated them Good, only because I feel there are a few improvements to be made in their communications/customer service, otherwise it would have been Very Good! Thank you :-)”

Helpful Report

Posted 6 years ago

Thank you for leaving us a positive review !, reviews are very important to us here at i7pro, to ensure that we are providing our customers with the best product / service possible. Thank you for your support !

Posted 6 years ago

“It is a scam website. I bought £60 worthth of products and it’s been over a month and I haven’t received my stuff. If you email them they send you the exact same message every time. I REPEAT DO NO PURCHASE OFF THIS SITE!”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“Ordered 2 items but not delivered so had to contact firm and waited over 1 week for a response and then a further week before a refund issued.”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“I made purchas on 6 December 2018?and until now did not receive my product. I was contacting twice by e-mail and on second e- mail got response that soon my product will be with me. I tried to call on company phone number many times but there was not any response. Hope so I will get my item soon.”

Helpful Report

Posted 6 years ago

We are so sorry for the delay! An error occurred in our system that caused only a certain group of orders to be shipped out on time. Your order will be with you very soon ! Again, We are so sorry for the delay! Thanks for your patience !

Posted 6 years ago

“The phone is in great condition, really happy about it. However, it took longer than I thought to receive the phone which was nerve wrecking as I was worried I fell for a dodgy website.”

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Posted 6 years ago

“Arrived a month late. Email responses were generic and irrelevant to questions asked. Will never use this company again”

Helpful Report

Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“I have not receive my order yet!! I have ordered at 28 of November .. I have sent emails to them and no answer at All!!!!”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“Unfortunately I have had very poor service , I ordered an item on the 27 November for a Christmas gift which still hasn't arrived. Whenever I emailed them they just responded with the same automated email. They have only responded to my email this week and have finally agreed to refund me the money.”

Helpful Report

Posted 6 years ago

“Ordered 2 items and only received one. Still awaiting the other item since there is no message from the supplier.”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“No items arrived but received a refund”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“The headphones do not work and communication with the company is extremely poor. I will never buy from them again wasted my money”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“I ordered for my daughters Xmas present never arrived I got a message to say that my money has been refunded”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“Wasn’t sure at first when my earphones would arrive but after I sent an email I got one back saying they would arrive shortly. A few days later they came. Would’ve preferred constant updates like they said they would do but they got here eventually. Earphones are really good quality though can’t complain”

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Posted 6 years ago

“The items were cancelled and therefore not delivered !”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“I never received my order I think y’all rip me off”

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Posted 6 years ago

“Hi , I am extremely disappointed with your company as I still have not received my order. The first order didn't arrive as you supposedly ran out of stock, I e- mailed you about this matter as you had taken my payment. The payment was refunded, and another payment has been taken and the goods have not arrived. I do wonder if I shall receive any compensation for my inconvensience. This is the reason for my low score. Regards A Wilson”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“Ordered x3 sets of earphones, never received them and still havent received refund! Terrible service !”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“I didn’t receive the items I ordered. I sent a few messages asking for delivery time but had no communication back. Then randomly received a message to say i’d been refunded but no explanations. Very disappointing.”

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Posted 6 years ago

“Worst service I have ever received. Would advise others never to order from you and like so many others still do not have my order placed weeks ago. Avoid this company useless is an understatement.”

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Posted 6 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 6 years ago

“The headphones were a month late and the case is already broken in a week, so I can no Ionger charge them, give me a refund”

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Posted 6 years ago

Hub.com is rated 2.1 based on 744 reviews