Hub.com Reviews

Name: Hub.com
Rating: 2.06

2.1 Rating 762 Reviews

25 %

of reviewers recommend Hub.com

2.1

Based on 762 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

sales@i7pro.com

Location:

22 Sydenham Road, London, England, SE26 5QW, ,

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Hub.com 1 star review on 20th February 2026

Sebastian

Hub.com 1 star review on 9th October 2025

Sharon Rogers

Whatsapp Number: +1 (326) 209-0325 Help Me Recover My Lost Investments

Mark

Hugo C. Goodwin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Were ordered as a Christmas present on the 21st November 2018, however arrived on 31st December 2018, so was unable to use as my children's Christmas present. They are out of sync so therefore make watching videos on gadgets annoying as the sound does not match the actions. My children and I are very disappointed.”

Helpful Report

Posted 7 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 7 years ago

“I did not receive the items I bought I’m very very disappointed and will never buy from you again”

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Posted 7 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 7 years ago

“I never received my order, instead I got a refund with no explination.”

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Posted 7 years ago

“I ordered the product on 5th December,was then informed in January that I was getting a refund. Shocking service!”

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Posted 7 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 7 years ago

“Extremely disappointed that my order was cancelled after money was debited from my account and then cancelled 3 weeks after order, which was a Christmas present and the cancellation happened 3/4 days before Christmas”

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Posted 7 years ago

“Made a purchase middle of December. Had a text and email to say dispatched as yet still not been recieved. Overall really poor. Paid for a product I don’t have. Requested a refund and get an email saying despatched. I wouldn’t purchase from this website.”

Helpful Report

Posted 7 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 7 years ago

“Item ordered early December has not yet arrived. Very poor service”

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Posted 7 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 7 years ago

“the battery life only lasts for 20 -25 mins on my earphones. I have charged them up fully a few times now and still the battery life on the earphones runs out very quickly.”

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Posted 7 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 7 years ago

“Haven’t received product and haven’t had a refund please contact me ASAP to resolve this”

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Posted 7 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 7 years ago

“Not received the item. Ordered mid November. Sent two emails and had the same response to say on it’s way!! But where is it! Looking at the other reviews this company is not legitimate I don’t think xxxx”

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Posted 7 years ago

“I ordered headphones for a Christmas present. Payment was accepted and then I received an email to say they had refunded the amount with no further explanation, so I emailed back and asked why - no response. I then received another message for the same headphones, slightly more expensive. Again I paid, it was accepted and again they refunded - no explanation. I emailed again and to date have not had the courtesy of a reply! I would NOT recommended i7pro, their customer service is non-existent.”

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Posted 7 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 7 years ago

“I have not yet received my order placed in December”

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Posted 7 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 7 years ago

“Great product”

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Posted 7 years ago

Thank you for leaving us a positive review !, reviews are very important to us here at i7pro, to ensure that we are providing our customers with the best product / service possible. Thank you for your support !

Posted 7 years ago

“Product didn’t even arrive & company ignored all my correspondence. I had to get my bank involved to return my funds. Do not purchase from this company.”

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Posted 7 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 7 years ago

“Never received the item and money was refunded to me”

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Posted 7 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 7 years ago

“extremely delayed delivery. would not recommend. will definitely not purchase again.”

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Posted 7 years ago

“Ordered at end of November and still not received!! E-mailed i7Pro and no response from them. They took my money no bother though! Would have given 0 stars but no options for that.”

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Posted 7 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 7 years ago

“Took over a month to deliver. Missed Xmas and the trip I wanted to take them on. They’re not a microphone and the battery lasts 2 hours.”

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Posted 7 years ago

“Never receive order, on up side I was refunded”

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Posted 7 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 7 years ago

“Worst service ever. Ordered goods for A Christmas present. Never arrived, I sent an email saying I hadn’t had a dispatch email. All I got back was “you have been refunded”. No apology, no explanation and I am not sure I have been refunded yet either”

Helpful Report

Posted 7 years ago

Hub.com is rated 2.1 based on 762 reviews