Iconic lights Reviews

Name: Iconic lights
Rating: 4.48

4.5 Rating 4,680 Reviews

87 %

of reviewers recommend Iconic lights

4.5

Based on 4,680 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Iconic lights 5 star review on 5th December 2019

Anonymous

Iconic lights 5 star review on 3rd December 2019

Rosannah Ashoori

Valerie Swift

Iconic lights 5 star review on 2nd December 2019

Rachael Pemberton-Baghurst

Suzanne Bennett

Iconic lights 5 star review on 29th November 2019

Anonymous

Iconic lights 3 star review on 26th November 2019

Liz Driver

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wall lights ok bit smaller than expected, buying wall lights didn't expect flex and plug?? Was able to have fitted without.”

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Posted 7 years ago

We are sorry to hear you are not happy with your purchase from us. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 7 years ago

“Fabulous lights. Quick delivery. Had to return two that didn’t suit room. No fuss no hassle. Definitely purchase from here again and recommend !”

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Posted 7 years ago

“the lights were smashing they match with some lights I had brought from some were else, the service was brilliant only a couple of days cant recommend them enough thank you so much”

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Posted 7 years ago

“Great looking lights, good prices, speedy delivery”

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Posted 7 years ago

“The light came in 72 piece and I would say a very very patient person would need to put it together some of the pieces were tiny. I need to send this back - it is paper”

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Posted 7 years ago

We are sorry to hear you are not happy with your purchase from us. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 7 years ago

“Bought a beautiful floor light, top quality and first class service, very very happy with my purchase”

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Posted 7 years ago

“Brilliant service I had a small problem & it was rectified immediately will definitely use again 100%”

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Posted 7 years ago

“My previous review stated there was a buzzing from the bedside lights,after contacting icon lights they promptly replied by telling me I had chosen the wrong bulbs and sent me the correct ones which I received within 24 hours.Very good customer response to a problem.”

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Posted 7 years ago

“First delivery the lamp arrived smashed. Second delivery the stem in the lamp was wonky.”

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Posted 7 years ago

Our apologies for your item arriving damaged. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 7 years ago

“I'm not too happy with the light I received. One of the holders for the bulbs isn't straight, the shade doesn't sit straight, even though it's all been put together correctly”

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Posted 7 years ago

Our apologies for your item being faulty. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 7 years ago

“Absolutely appalling service, products ordered as couple of weeks ago, nothing delivered, had to contact customer service twice before they promised to resend with a different courier next day delivery and after 3 days still nothing. The most unreliable service I have ever come across. I haven’t even seen the products themselves yet so can’t comment on quality”

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Posted 7 years ago

Please accept our sincere apologies, we will investigate this and get back to you directly as this is not our normal service.

Posted 7 years ago

“Very pleased with my purchase”

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Posted 7 years ago

“The lampshade was very poor... so poor you rung me and offered a refund after my other bad reviews!”

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Posted 7 years ago

We are sorry to hear you was not happy with your purchase from us. Our customer service team has resolved this for you. We are currently making improvements to this shade.

Posted 7 years ago

“Really pretty light. Picture doesn’t do it justice. Good value. Quick delivery would buy from this website again.”

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Posted 7 years ago

“Very fast delivery and well packed. Wasn't quite sure what they would be like but they were excellent value. Would use them again.”

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Posted 7 years ago

“Very efficient internet service unfortunately the lights didn't work for me”

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Posted 7 years ago

“Lights arrived quickly, supper little lights. Well recomended.”

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Posted 7 years ago

“Holden wall lights bit rough round the edges. Probably added to their industrial/urban look. As long as your not seeing them close up they are fine. Inexpensive, look the part (bang on trend) and prompt delivery service. Will be using company again to buy floor lamp I saw. Cheap and cheerful!”

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Posted 7 years ago

“Not happy with both lamps, such poor quality & one broken”

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Posted 7 years ago

Our apologies for your item arriving damaged. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 7 years ago

“Everything as it should be.”

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Posted 7 years ago

Iconic lights is rated 4.5 based on 4,680 reviews