Iconic lights Reviews

Name: Iconic lights
Rating: 4.48

4.5 Rating 4,680 Reviews

87 %

of reviewers recommend Iconic lights

4.5

Based on 4,680 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Iconic lights 5 star review on 5th December 2019

Anonymous

Iconic lights 5 star review on 3rd December 2019

Rosannah Ashoori

Valerie Swift

Iconic lights 5 star review on 2nd December 2019

Rachael Pemberton-Baghurst

Suzanne Bennett

Iconic lights 5 star review on 29th November 2019

Anonymous

Iconic lights 3 star review on 26th November 2019

Liz Driver

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As this product has been purchased as a Xmas present for my Son & Daughter in law I’m not able to comment on it as yet. Delivery and packaging were very good. Although not assembled yet the quality of the product looks good.”

Helpful Report

Posted 6 years ago

“Love it 😁 very quick delivery 😀”

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Posted 6 years ago

“Need to sort out your deliveries”

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Posted 6 years ago

Our apologies for not receiving you item, we will contact the carrier to investigate further. Please do not hesitate to contact us if you have any further issues. customerservice@iconiclights.co.uk

Posted 6 years ago

Our apologies for not receiving you item, we will contact the carrier to investigate further. Please do not hesitate to contact us if you have any further issues. customerservice@iconiclights.co.uk

Posted 6 years ago

Our apologies for not receiving you item, we will contact the carrier to investigate further. Please do not hesitate to contact us if you have any further issues. customerservice@iconiclights.co.uk

Posted 6 years ago

“Not happy as the shade has arrived in 3 pieces, there was no mention that the shades to lamps don't come complete. Not happy as all there saying is please return. This is my 1st order too. Happy with everything else I've ordered. Now have to look for another lamp.”

Helpful Report

Posted 6 years ago

We are sorry to hear you are not happy with your purchase from us. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 6 years ago

“Very pleased with the very quick dispatch and delivery..great service. Their prices combined with free shipment over specified amount plus the welcome discount by email truly made it a great place to buy online. Highly recommend!”

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Posted 6 years ago

“Disgusting attitude sent me wall lights cheaply made and bent and refused to pay for returns postage. Patronising customer services and was not helpful. Do not buy you will be robbed”

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Posted 6 years ago

Our apologies for your item arriving damaged. We are also sorry to hear you have experienced this when contacting our Customer service team and please be assured this not our standard practice. This will be investigated internally. We have checked our customer service mail box to view the correspondence but unfortunately we are not able to find an e-mail from you. Please email customerservice@iconiclights.co.uk and this will be resolved for you.

Posted 6 years ago

We are sorry to hear you are not happy with your purchase from us and your experience after contacting our customer service. Please be assured this is not our standard practice and it will be investigated internally. Please contact our customer service team again who will be happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 6 years ago

“Excellent product and very good value. Lights arrived promptly and well packaged. Recommended”

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Posted 6 years ago

“Absolutely beautiful and we love them. Lovely quality”

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Posted 6 years ago

“Delivery and time factor for delivering excellent however, unfortunately, quality of lamps not good and the actual colour is not copper but brown which is very disappointing. It isn't worth the hassle of returning just know not to trust your colour information.”

Helpful Report

Posted 6 years ago

We are sorry to hear you are not happy with your purchase from us. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 6 years ago

“Fantastic light shade. Bought two. The quality is second to non. Worth every penny”

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Posted 6 years ago

“Excellent quality, great value and rapid delivery.”

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Posted 6 years ago

“Easy to order on the web site. Quick delivery, tracking number provided to trace parcel. Some very quirky lights that they sell.”

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Posted 6 years ago

“Perfect”

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Posted 6 years ago

“Although product was reasonably priced it was annoying that I had to spend ages putting shade together. Not easy when you have arthritis!”

Helpful Report

Posted 6 years ago

We are sorry to hear you are not happy with your purchase from us. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 6 years ago

“Excellent wall light at an extremely competitive price. Delivered very quickly.”

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Posted 6 years ago

“Good product delivered quickly very happy”

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Posted 6 years ago

“I love the cloud light I bought for my son’s nursery. It’s good quality, the raindrops are a good weight and it looks really sweet. Delivery was very fast - it arrived the next day. Highly recommended.”

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Posted 6 years ago

“Excellent product, super price, great delivery”

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Posted 6 years ago

“Easy to deal with, great customer service.”

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Posted 6 years ago

“Happy with purchase. Look great and excellent price.”

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Posted 6 years ago

Iconic lights is rated 4.5 based on 4,680 reviews