Iconic lights Reviews

Name: Iconic lights
Rating: 4.48

4.5 Rating 4,680 Reviews

87 %

of reviewers recommend Iconic lights

4.5

Based on 4,680 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Iconic lights 5 star review on 5th December 2019

Anonymous

Iconic lights 5 star review on 3rd December 2019

Rosannah Ashoori

Valerie Swift

Iconic lights 5 star review on 2nd December 2019

Rachael Pemberton-Baghurst

Suzanne Bennett

Iconic lights 5 star review on 29th November 2019

Anonymous

Iconic lights 3 star review on 26th November 2019

Liz Driver

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As ordered. Plus quick delivery”

Helpful Report

Posted 7 years ago

“Easy ordering. £5 off first purchase and fast delivery. Thanks. Only slight criticism is that the bulb bought with the spotlight isn't ideal as it protrudes out of the casing and will not sit centrally [but the spotlight was cheap!!]”

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Posted 7 years ago

“I'm really disappointed with the quality of the product (although maybe I should have expected it given the competitive price). The stand is fine, but the lampshade is very flimsy. The gold, metallic interior is actually just some kind of gold shiny cardboard, and has quite a few bumps and bashes. The material around the edges of the lampshade is lifting and uneven in places, which you can clearly see when the lamp is turned on. And bizarrely it smells of fish when lit?! We assume it is the melting glue and so keep trying to stick with it and hope the smell goes - however a week in, it still lingers! The icing on the cake is the fact that the bulb that was suggested as being complimentary to the lamp (which I therefore ordered) is the wrong fitting and is therefore unusable. Wouldn't recommend.”

Helpful Report

Posted 7 years ago

“Goods were faulty and even though we were given a refund for the item but we had to pay for the return (£14) which when we emailed the receipt they refused to refund. We have emailed customer services twice reminding them of my distance selling rights to a refund for faulty goods...no replies!! Rubbish customer service.”

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Posted 7 years ago

“Absolulty love these light's will defenitly buy from here again”

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Posted 7 years ago

“I still have not received my delivery. I emailed to get an update and received a prompt response informing me that my item was "out for delivery today by Hermes" but the item did not reply. I then sent a follow up email on Sunday and received an email this morning but saying that same thing, so I still do not know when my item is being delivered. Iconic Lights: Shipment # 500069512 for Order # 500074106”

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Posted 7 years ago

“Great company to deal with, I purchased light fittings and LED bulbs, top service and delivery and an extremely competitive price. Definitely worth looking at if you are in the market for lighting products.”

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Posted 7 years ago

“The Tiffany style ceiling lights supplied by Iconiclights were exactly what I was looking for at a price which pleased me. The delivery was prompt and the lights well packaged.I will definitely return to Iconiclights in future when requiring further lighting products.”

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Posted 7 years ago

“We are very pleased with our copper lamp shade it's stylish and looks great”

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Posted 7 years ago

“Beautiful blue glass lights and recommended bulbs, which look absolutely fabulous in our newly decorated hall and landing. Would definitely buy from this company again.”

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Posted 7 years ago

“Just had the light installed and it looks fantastic”

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Posted 7 years ago

“They look beautiful, really beautiful, having said that, we are going to decorate so, I cannot honestly state hand on heart what they will be like when up. So far so good”

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Posted 7 years ago

“Absolutely gorgeous lamp and well worth the money”

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Posted 7 years ago

“This is the first time we had shopped with iconiclights and the whole process was very easy from start to finish with excellent service and competative pricing.”

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Posted 7 years ago

“I was pleased with the 4 wall lights I purchased however the ceiling light I bought for my bathroom was faulty, with 1 of the 6 spotlights not working!”

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Posted 7 years ago

“They look brilliant around my courtyard patio-I’m absolutely delighted with them-really looking good and really quite elegant for industrial chic.”

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Posted 7 years ago

“Good product, good price and delivered in less than 24 hours (free). Very impressed!”

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Posted 7 years ago

“Nice light, well packages, as described”

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Posted 7 years ago

“I ordered two outside lights and one light was well packaged and arrived in one piece however the other light wasn't packaged very well and the bulb was broken. I reported this and they sent a replacement out and that arrived in one piece so happy with the customer service.”

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Posted 7 years ago

“Very quick service, excellent packaging.”

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Posted 7 years ago

Iconic lights is rated 4.5 based on 4,680 reviews