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Iconic lights Reviews

4.5 Rating 4,680 Reviews
87 %
of reviewers recommend Iconic lights
4.5
Based on 4,680 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy

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Anonymous
Anonymous  // 01/01/2019
“I bought the table version of this light by mistake. I tried calling every time someone hung up the call before I could speak to anything. I sent an email it was ignored. Onto of all this I haven't even received the light ignorer to return it and ask for a refund. Terrible customer service.”
Helpful Report
Posted 8 years ago
“I bought the table version of this light by mistake. I tried calling every time someone hung up the call before I could speak to anything. I sent an email it was ignored. Onto of all this I haven't even received the light ignorer to return it and ask for a refund. Terrible customer service.”
Helpful Report
Posted 8 years ago
“Good quick service we had a fault with a lamp and was sent a new one next day very quick .”
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Posted 8 years ago
“Speedy delivery of goods and initially and quick turnaround for an item that had been unfortunately damaged. Very responsive.”
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Posted 8 years ago
“Very happy with all lights ordered - great quality and great price- delivered when promised - thank you”
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Posted 8 years ago
“Good Product, received as described, recommended.”
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Posted 8 years ago
“Delivery was a nightmare, redirected twice so cancelled order on the Wednesday, got told the refund was being processed straight away. Rang Friday to see where my refund was to be told the light was out for delivery today and refund would not be processed until they had it back! Customer service was poor, staff were rude! Will not be using again, price is not worth the hassle”
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Posted 8 years ago
“Great quality fir the price”
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Posted 8 years ago
“Tasteful, good size and price just right . Would have been 5 stars but delivery was a nightmare”
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Posted 8 years ago
“Prices are very competitive, good communications after placing order and very quick dispatch and delivery. Even though delivery address was Northern Ireland, items delivered two days after placing order, hopefully, I will use again.”
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Posted 8 years ago
“Excellent, very happy”
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Posted 8 years ago
“Lights appeared the next day and are fantastic. Great service”
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Posted 8 years ago
“The order went through with no problem and delivery was quick and painless. The item itself was very good and good value for money. The contact I had with customer service was excellent and they answered emails within an hour of sending them. This was general questions only, so very impressed”
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Posted 8 years ago
“Quick delivery. Product is nice and exactly as described.”
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Posted 8 years ago
“Very efficient from point of ordering to delivery. Lights very well packaged and are ideal as bedroom lamps.”
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Posted 8 years ago
“Order arrived very quick and was perfect”
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Posted 8 years ago
“Very nice lights perfect colour!”
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Posted 8 years ago
“Just love these lights value for money quality great. Would def recommend this purchase and will be shipping here again.”
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Posted 8 years ago
“Poor quality goods. Shoddy paintwork on the 2 lamps I bought. Very disappointed as reviews on the site seemed really good.”
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Posted 8 years ago
“The first delivery was not happy. The light was broken, and a piece was missing... however, Iconlights were straight away apologetic and quickly replaced the light. ... for which we thank them”
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Posted 8 years ago
Iconic lights is rated 4.5 based on 4,680 reviews