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Iconic lights Reviews

4.5 Rating 4,680 Reviews
87 %
of reviewers recommend Iconic lights
4.5
Based on 4,680 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Easy ordering, great product at a competitive price. Highly recommend.”
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Posted 7 years ago
“Good value and everything delivered quickly with no breakage - well packed! Would recommend.”
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Posted 7 years ago
“I was disappointed to be honest- the light came with lots of scuffs and scratches, and the lamp shade looks very cheap”
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Posted 7 years ago
Our apologies for your item arriving damaged. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk
Posted 7 years ago
“Nice overall look but the main post does feel a bit flimsy and wobbly it doesn’t seem to fit together that well. The bulb we bought together with the light looks really good.”
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Posted 7 years ago
“The light shade I ordered was delivered within 3/4 days, and is stunningly beautiful - perfect quality and is exactly like the image shown on the website.”
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Posted 7 years ago
“Wanted one of these lights for ages but we’re loads more price wise than Iconics. Really pleased with it price, delivery. Packed well.”
Iconic lights 5 star review on 9th January 2019
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Posted 7 years ago
“the service was prompt and the delivery lady was very polite”
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Posted 7 years ago
“Very pleased with purchase. Lamp looks lovely when lit.”
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Posted 7 years ago
“2nd time I have purchased from iconic lights and both times I have been more than satisfied. Speedy delivery perfect product. Extremely happy”
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Posted 7 years ago
“Good service. Very quick in delivering my item. Lights are good standard and looks lovely up. Would recommend Iconiclights. Happy with my choice of light.”
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Posted 7 years ago
“I purchased one of the Camden Tripod Floor Lamps with the Grey Aspen Shade as I fell in love with it online. In person, however, was a whole different story. The package arrived a bit bruised and battered, and when I opened up the box I realised that the top ends didn't even meet - hence why the box was looking a bit sorry for itself. As a consequence of this shoddy packaging, the lamp inside was bent out of shape. An appalling first experience with Iconic Lights, I think I can safely say I won't be purchasing anything from them again.”
Helpful Report
Posted 7 years ago
Our apologies for your item arriving damaged. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk
Posted 7 years ago
“Excellent ordering process and quick delivery. Was quite surprised that 3 of the shades were flat packed and I had to build them myself but overall good”
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Posted 7 years ago
“Bought two bed side lamps. Used them once, one stopped working and the other is now flickering. Threw away boxes and invoices as didn’t expect to have this happen. Not impressed at all”
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Posted 7 years ago
Our apologies for your item being faulty. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk
Posted 7 years ago
“Had an issue with the shade on my lamp, phoned them up and replacement sent out straight away, great service”
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Posted 7 years ago
“easy and light to install.”
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Posted 7 years ago
“great product at a really good price - fast delivey”
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Posted 7 years ago
“Lamp came in good time & as discribed but very fiddly to put together! Also concrete base had a crack in it & has since broken up slightly in corner. After ages putting it together & placing behind a arm chair so you can’t see it, I didn’t go throw route of getting a replacement.”
Helpful Report
Posted 7 years ago
Our apologies for your item arriving damaged. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk
Posted 7 years ago
“Good size basic lamp. Easy and simple assemble other than unfortunately one of the legs does not screw in tight enough and is standing wonky however too much hassle and time to send back for a return.”
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Posted 7 years ago
Our apologies for your item arriving damaged. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk
Posted 7 years ago
“Nice selection of lights, the floor lamp received in good time, is excellent quality and as seen on website.”
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Posted 7 years ago
“Some of the lights are fine but four of them arrived flatpacked and I had to make them myself...they Velcro the shade and you have to roll it on to the frame...sadly not a professional look at all”
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Posted 7 years ago
We are sorry to hear you are not happy with your purchase from us. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk
Posted 7 years ago
Iconic lights is rated 4.5 based on 4,680 reviews