Ideal World have a Customer Happiness Grade of E. Customers love their prices but are unhappy with their customer service, returns process and refunds.
“
Very good service and a fantastic price. Quick delivery.
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- Barry McIntyre
“
Whenever I order, or whatever I order, I always receive a good quality item at a great price. The delivery service is also excellent.
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- ARTHUR
“
excellant product for my car prompt delivery at a very good price
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- william pryde
“
The criticism we would have of Hermes delivery is they plonked the box on the doorstep and said delivered to customers porch, we don't have a porch.
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- Karen
“
On 13/01 I went into my account to check delivery status only to find out order had been cancelled.
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- Alison Clifford
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Beware Feedback Calls From Ideal World
Over the course of several years I have bought items from Ideal World and generally have been satisfied with the products and the delivery of those items.
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- Michael Bradshaw
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At no time did I hear the presenter state 'no returns'.
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- Anonymous
“
Returned parcel to TJC tracked and delivered Ideal World/TJC have the same returns Dept shopping channels leave alone BIG NIO NO
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- Murry MCCLOY
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My return parcel as far as I am is being held at the Asda to you depot as it can't access Ideal World to take back the returns.
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- Anonymous
“
Took my money when I phoned today couldn't supply kumkamadi face cream because it is out of stock but still showing on line need a full refund and then some really annoyed.
”
- Angela Toms
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He said phone is and we will refund you .
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- Anonymous
“
He said phone is and we will refund you .
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- Anonymous
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Outstanding Recovery Service
Supreme Assets Recovery truly lives up to their name.
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- Anonymous
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I phoned customer service and said I want a refund on postage because it came in 1 box and stop misleading customers.
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- Anonymous
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I phoned customer service and said I want a refund on postage because it came in 1 box and stop misleading customers.
”
- Anonymous
