ihoverboard.co.uk Reviews

3.4 Rating 250 Reviews
58 %
of reviewers recommend ihoverboard.co.uk
3.4
Based on 250 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 66%
Accurate And Undamaged Orders
Greater than 74%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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ihoverboard.co.uk 1 star review on 12th May 2023
Devon Robb
ihoverboard.co.uk 1 star review on 6th September 2022
Florian Weiss
ihoverboard.co.uk 1 star review on 6th September 2022
Florian Weiss
Anonymous
Anonymous  // 01/01/2019
I have placed an order and had no correspondence since, yet they’ve happily taken £169.99 from my account. Two emails later to them and still nothing. I can’t comment on the product as yet to receive but their customer service is appalling.
Helpful Report
Posted 4 years ago
Hello,we are sorry for bringing this trouble for you ,can you tell us your order number , every order we ship out within three days. If have any questions ,feel free contact us : sales@ihoverboard.co.uk or eve@sz2k.com iHoverboard Sales Team.
Posted 4 years ago
Bought an electric scooter from ihoverboard but they sent me one that was used. The package had already been opened and the scooter had scratches on it and dirt. This is not as advertised. However after a few attepmts to contact ihoverboard there has been no response and they don't have a contact telphone number. I'm very dissapointed with the service from this company and the quality of the product.
Helpful Report
Posted 5 years ago
Hi Richard, thank you for your feedback. We are really sorry to hear that you feel you've had a bad experience with us. I'm sorry if you feel that we didn't meet your expectations on this occasion. Did you buy from our German website,We keep 14-day return, You can tried to contact us with email: sales@ihoverboard.de or live chat. Thanks. iHoverboard Sales Team
Posted 5 years ago
Ordered two of these Monday only received one today and can't get in touch with them to question them where the other one is
Helpful Report
Posted 5 years ago
Hi Claire, thank you for your feedback. We are really sorry to hear that you feel you've had a bad experience with us. I'm sorry if you feel that we didn't meet your expectations on this occasion. If you require further assistance with your board at any time please email our support team on sales@ihoverboard.co.uk. or go to our website to click live chat .We are always happy to help with any customer queries. iHoverboard Sales Team
Posted 5 years ago
ihoverboard.co.uk is rated 3.4 based on 250 reviews