Incy Interiors Reviews

Name: Incy Interiors
Address: Sydney, Sydney, Rosebery
Rating: 4.43

4.4 Rating 178 Reviews

85 %

of reviewers recommend Incy Interiors

4.4

Based on 178 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

42883063

Email:

tea@incyinteriors.com.au

Location:

Sydney,
Sydney
Rosebery
2017

Write Your review

Tell us how Incy Interiors made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Incy Interiors 5 star review on 23rd August 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 6 June 3 items. Endless issues, delivery delayed by months, item arrived 2nd week of October minus crate and dropped on the ground (shockingly bad delivery company). Only part of item delivered 1of2 other one missing. Other 2 items ordered still not received. Lack of communication regarding shipment delays, deliveries and timing. Very disapointed.”

Helpful Report

Posted 2 years ago

“Products look good - unfortunately have been chasing a return since November, have called the customer service team and numerous follow ups to process a due refund. Can someone please action this, it cannot be that hard?”

Helpful Report

Posted 3 years ago

“I received the Georgia cot and was terribly disappointed with the quality. From the white paint being chipped on one side of the best, to the legs being so fragile that even the slightest move or push would throw the whole cot/change table off balance. I am shattered as I really wanted this to be our dream nursery but I'll be purchansing new furniture for the baby sooner than later.”

Helpful Report

Posted 3 years ago

“I’m happy with the product but dissapointed with the delivery time I did a pre order back in may with products to arrive end of September. My products arrived late November with my cot still to come in January. My baby will already be born then. It’s just dissapointing that our nursery won’t be ready for bubs arrival”

Helpful Report

Posted 3 years ago

Hi Tayla Thanks for your honest review. Unfortunately we have experience may delays with freight company into the country due to worldwide port congestion. We look forward to delivering your final piece as soon as it arrives to our warehouse. Thanks for your patience in these trying times. Team Incy

Posted 3 years ago

“Delayed delivery. I ordered the cot in July and was advised it would be delivered late sept and it arrived in Nov. Bubs had been born by then and we therefore needed to hire a cot in the interim. They were however responsive to emails when I asked for updates.”

Helpful Report

Posted 3 years ago

“It's hard to write a review when we have not received half our order nearly 5 months after it was supposed to arrive. Thank goodness it's a set of drawers we are waiting for an not a cot. We would have had to ditch the incy one and purchase another brand as our baby would have no where to sleep right now having needed to transition from the bassinet. The cot we did get is nice. The mattress is quite lumpy so I'd recommend buying a mattress from elsewhere. The issue with this company is that they don't seem to have any stock in Australia. Covid is not there fault so I accept the delays in relation to that but our projected delivery date is now and April for something we ordered in August. It's not good enough. Communication has been ok, but it's taken until now to get an agreement to have our expensive delivery fee refunded (though this has not yet been processed after a week). Incy keep offering store credit but I will not be ordering from them again.”

Helpful Report

Posted 4 years ago

Incy Interiors is rated 4.4 based on 178 reviews