Incy Interiors Reviews

Name: Incy Interiors
Address: Sydney, Sydney, Rosebery
Rating: 4.43

4.4 Rating 178 Reviews

85 %

of reviewers recommend Incy Interiors

4.4

Based on 178 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

42883063

Email:

tea@incyinteriors.com.au

Location:

Sydney,
Sydney
Rosebery
2017

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Incy Interiors 5 star review on 23rd August 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased the Ellie cot and it looked beautiful, however it was damaged likely due to freight company. Messaged incy to alert them of the issue, and they responded quickly and were apologetic. I requested a replacement and emailed photos of the damage, and subsequently followed up with a message to see if they had received the photos. They claim they had not, so I forwarded them the initial email with photos sent, as well as messaged them a link with the photos. I also asked for them to confirm receipt of the message again, and that was several days ago. They have been prompt in replying except coincidentally when it’s to confirm they have received the photos to action a replacement. As this is currently ongoing, it’s too soon to tell how long or frustrating the process of getting a replacement is going to be. I hope I’ll have a cot before bubs arrives.”

Helpful Report

Posted 3 years ago

“Absolutely show stopper piece but took an exceptionally long time to arrive.”

Helpful Report

Posted 3 years ago

“Beautiful products , customer services could be a bit better at communication , I have been waiting over a week about my damaged product the lady was going to get back to me and hasn’t”

Helpful Report

Posted 4 years ago

“Delivery was extremely slow - roughly 6 months. The date kept getting pushed back due to covid. But the business kept us informed and were easy to deal with.”

Helpful Report

Posted 4 years ago

“The products are fantastic. The beds are so beautiful but the long delivery time is very poor. For future purchases I wouldn’t buy anything that was not currently in stock as waiting 6 months for a bed I have already paid for is unacceptable.”

Helpful Report

Posted 4 years ago

Incy Interiors is rated 4.4 based on 178 reviews