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Ikea Reviews

1.5 Rating 1,652 Reviews
11 %
of reviewers recommend Ikea
1.5
Based on 1,652 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat

Popular Questions:

Customer Service

How can I contact Ikea?
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How do I contact Ikea?
(1 month ago)
You can contact Ikea by Telephone, Email and Live Chat.
(1 month ago)
C-
58.93%
Industry Average
This is disgusting service from such a large company and since then I have looked at their reviews and it’s a very bad picture.
- Les Liberda
I have received very poor customer service and am very disappointed with Ikea, who seemed not to listen to me.
- Anonymous
Purchased some lightbulbs that was clearly priced £0:10 each, later at home checking the receipt I noticed I had been charged £1:50 each and buying 10 meaning £14:00 overcharged, I contacted Ikea customer service who were a waste of time, they even asked if I had taken a picture of the price on the light bulbs (who would) they then said they can not do anything and said go back to the Sheffield store to see if they can help but this would cost £10 in petrol to have an argument.
- Anonymous