Login
Start Free Trial Are you a business?? Click Here

Ikea Reviews

1.5 Rating 1,617 Reviews
11 %
of reviewers recommend Ikea
1.5
Based on 1,617 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 20%
Accurate And Undamaged Orders
Greater than 64%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Ikea.
Read Ikea Reviews
How does Ikea deliver?
(1 week ago)
Ikea delivers items by Courier.
(1 week ago)
C-

Delivery - Average

57.33%
Industry Average
Terrible delivery.
- patrick
I paid extra for delivery inside the house.
- Andrea
05pm the night before the booked delivery date (Tuesday 21 January 2025) Ikea texted that they could not deliver any items the next day because some of the paid for items were no longer in stock.
- Lorna Charters