ImpraGas Reviews

Name: ImpraGas
Rating: 2.53

2.5 Rating 105 Reviews

39 %

of reviewers recommend ImpraGas

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2.5

Based on 105 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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"I had a boiler installed with a 10yr service and Landlord Gas Safe Plan but I have had no after sale service nor explanations since the install was done. Now it appears they have changed their name and filed for liquidation. \nImpra-Gas Ltd\u201d should have informed its customers. If you look at the Gazette Official Public record it appears that Impra-Gas Ltd G had already started the process of winding up its company (Liquidation)\n \u2022 29th January 2020- (Impra-Gas Ltd ) renamed to VBH ASSETS LIMITED (Company Number: 07950661) on 10th January 2020. Nature of Business: Plumbing, heat and air-conditioning installation. Started the process of winding up the company. \n\tImpra-Gas Ltd The Petitioner can be contacted at The Wolseley Center, PO Box 32 \tBoroughbridge Road, Ripon, HG4 1UY telephone no: 01765 694648 quoting reference: \tAGF\/205063\/.\n\n \u2022 Impra-Gas Ltd (renamed to VBH ASSETS LIMITED (Company Number: 07950661) had its registered office at: Unit 8 Falcon Way, Eagle Business Park, Yaxley, Peterborough, PE7 3GR. \n \u2022 16 Mar 2020- \tTheir Registered office address was changed from \u201cUnit 8 Falcon Way Eagle Business Park, Yaxley Peterborough PE7 3GR England\u201d to \n \u201cSuite 42 Dunston House Dunston Road Chesterfield S41 9QD\u201d\n \u2022 11 Mar 2020- Appointment of a voluntary liquidator. Liquidator's name and address: Gareth Graham Self (IP No. 9706) of Restart Business Turnaround Insolvency Limited, Suite 42, Dunston House, Dunston Road, Chesterfield, S41 9QD. \n \u2022 11 March 2020- VBH ASSETS LIMITED (Company Number 07950661), previous company name Impra-Gas Ltd gave notice to Creditors. \nI appears that Impra-Gas Ltd\/ (VBH ASSETS Ltd) is in the process of liquidation. \n\nWhat is disturbing, is the secretive many in which it was done. They changed the name from \u201cImpra-Gas Ltd\u201d to \u201cVBH ASSETS LIMITED\u201d without informing paid up customers. \nThey then preceded to start the Liquidation process before the impact of Covid-19 lock down had begun. So this would suggest it was planned back in 2019. Thus 10 year service plans sold in 2019 were done so without any intention of honouring their contractual obligations. \nThis shows a lack of integrity. "

ImpraGas 1 star review on 25th June 2020

Jack

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had my gas boiler in the house replaced by Impragas in August 2019. I had a letter from them giving a 10 year Free service guarantee provided first service has been carried out within 30 days of first Anniversary of installation. Now I was trying to get hold of them through phone/email, I had no joy. A rather disappointing performance, I think Department of Trade and Industry needs to protect, Customer Like me in some way.”

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Posted 3 years ago

“Made awful job of new boiler fitting using cowboys, pipes under floor sticking up too high, no certificates given year later and they don’t answer your emails. Hid rubbish in our garden, made massive mess, cut through asbestos and used our hoover to get rid of it..didn’t do power flush/lied said they had and then had to come back to complete . absolute joke!!!!”

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Posted 3 years ago

“Up to now have had nothing but good service. Yesterday we had our annual scheduled service. Nothing was wrong with the boiler before the service. Now the boiler isn't working and the magnetic debris collector device is leaking. ImpraGas customer services basically said it was a manufacturer fault, nothing to do with us, they will call you but won't be out today; despite me having explained that there are young children and vulnerable and disabled adults staying with us currently. After being Mr Angry for a few moments, was promised they would escalate with Vaillant, who rang in 5 minutes explaining that an engineer would be attending the premises within 6 hours.”

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Posted 4 years ago

“Have had nothing but problems since our system was fitted, we have to bleed our radiators every time we put heating on. Very nice on the phone but no positive remedy to problems that have occurred. This is despite the plumbers eventually turning up but in such a rush to get away they blame the electrician. So no remedy forthcoming. Strongly recommend you do not use this company. I wish we had fully read reviews before hand . Shame”

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Posted 4 years ago

ImpraGas is rated 2.5 based on 105 reviews