Indow Reviews

4.5 Rating 1,491 Reviews
87 %
of reviewers recommend Indow
4.5
Based on 1,491 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Indow Reviews

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

Write Your review

Tell us how Indow made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Indow 5 star review on 17th March 2024
Elizabeth H
Indow 5 star review on 25th December 2023
Rob S
Indow 5 star review on 25th December 2023
Rob S
Indow 5 star review on 7th November 2023
Imogene S
Indow 5 star review on 9th October 2023
Miriam L
Indow 5 star review on 7th October 2023
Tamara S
Indow 5 star review on 7th October 2023
Tamara S
102
Anonymous
Anonymous  // 01/01/2019
Great communication and great service from start to finish I was very skeptical at first, but the inserts do work. We live on a very busy street with a large window facing the street. It definitely reduced the sound transmission through the window and we were able to tell the difference right away. Installation was super easy. Just make sure you take your time to measure the openings. Once delivered you just put them in place and enjoy the difference.
Helpful Report
(Self-Measure) - Posted 1 year ago
Hey Garret, Thanks for recognizing our aim to provide transparent and efficient processes and communication. We understand that skepticism is natural, but we're glad to know that the inserts proved to be effective. It's also great to hear that the installation process was simple for you. Thank you for taking the time to measure the openings carefully, as this is a crucial step in ensuring the inserts fit properly. We're happy to have made a positive difference in your home and we appreciate your recommendation!
Posted 1 year ago
I am extremely pleased with my window inserts. I use one of my bedrooms as a music practice room (sax, clarinet). Before the inserts, my wife walked outside and said "it sounds like you're playing with the windows open." After the inserts, she walked outside and said "she couldn't hear a thing." HIGHLY RECOMMENDED !!!!!
Helpful Report
(Self-Measure) - Posted 1 year ago
Joe, That's wonderful to hear! We're so glad that the window inserts have made such a positive difference in your music practice room. It's great that your wife noticed a significant reduction in the noise level from outside. Thank you for sharing your positive experience and recommendation!
Posted 1 year ago
They have significantly reduced outside noise (especially leaf blowers and lawn mowers)
Helpful Report
(Self-Measure) - Posted 1 year ago
Hey Ryan, That's fantastic -it's great to hear that the inserts have helped dampen those pesky neighborhood noises. We hope they've made a positive impact on your quality of life. Thank you for sharing your experience with us!
Posted 1 year ago
Excellent. They completely seal off the draft through our old windows and cut down traffic noise also. Very clear instructions. Easy to install. Thank you.
Helpful Report
(Self-Measure) - Posted 1 year ago
Hey Robert, Happy to hear the inserts are serving a multi-purpose function for you and that you found the process intuitive. Thanks so much for taking the time to leave a review.
Posted 1 year ago
The inserts were easy enough to install. Everyone I talked to was super nice. The noise is greatly reduced. So all is well and we are very happy with the product.
Helpful Report
(Self-Measure) - Posted 1 year ago
Hi Fredrika, We appreciate your kind review and are equally pleased to hear we've improved your quality of life with the inserts!
Posted 1 year ago
I'm delighted that the cold air can no longer sneak into my house and I immediately noticed a reduction in noise, though that wasn't a big concern for me. Inserts arrived safely and we installed them without much hassle. I would have liked more updates from Customer Service as to the progress of my order. I received an "in the queue" email but then nothing at all, prompting me to contact Indow. And I'd suggest following up to upsell your customers...storage materials perhaps?
Helpful Report
(Self-Measure) - Posted 1 year ago
Hi Julie, We do pride ourselves in Indows being draft eliminating powerhouses, so very happy to hear! Thanks for the constructive feedback about providing more timely updates about order progress through our production queue. We're always working to streamline some of these communications, so it's very helpful to hear. In terms of storage sleeves, we discontinued them due to the materials not being as durable and affordable as we'd like - we may reintroduce some version of that in the future, so it's certainly on our radar! Thanks so much for your candid and positive review.
Posted 1 year ago
Does what it was advertised to do. Keeps out sound and cold air. Works very well.
Helpful Report
(Self-Measure) - Posted 1 year ago
Hi Carl, It's a pleasure to hear everything is working out with your inserts - thanks so much for taking the time to leave us a positive comment and review!
Posted 1 year ago
The inserts have helped keep the noise levels down in the room. It's not perfect but with just one ionsert that's to be expected. Bit pricey but I guess worth it.
Helpful Report
(Self-Measure) - Posted 1 year ago
Hi Ramki, Thanks for your honest review - we're glad to hear it's helped with the noise!
Posted 1 year ago
Virtually no change very disappointed.
Helpful Report
(Self-Measure) - Posted 1 year ago
Kenneth, Thanks for the feedback. We are sorry that you are not experiencing the sound reduction you had expected. Proper fit and adjustment within the window frame to increase air space between the insert and the window are essential to maximizing sound reduction performance. We are happy to troubleshoot with you to ensure the fit and placement are corrected. While our inserts have been proven in independent test to reduce sound coming through window areas, all sound environments are unique and sometimes additional soundproofing measures are required in conjunction with our inserts to achieve the desired results.
Posted 1 year ago
INDOW Window inserts have blocked about 60 percent of the powerful low noise from my neighbor's mal-functioning air conditioners. I no longer have to move from my bedroom to the couch in the living room to sleep peacefully! I was warned that this kind of sound might not respond to the inserts (which fit beautifully).
Helpful Report
(Self-Measure) - Posted 1 year ago
Hi Sharon, Thanks so much for the honest and impactful review. We're always working to do our best to be real about what folks can expect with Acoustic inserts and sometimes they even exceed our cautious expectations with those lower tones! Happy to hear they both fit great and are allowing you to have a more restful night's sleep.
Posted 1 year ago
The indow windows were easy to install and I feel like it made a huge difference in our room by the busy street. It feels like the quietest room in the house now.
Helpful Report
(Self-Measure) - Posted 1 year ago
Hey Andrew, Easy to install and effective are what we genuinely strive for with every custom insert. Thanks for leaving a review - we're ecstatic to know it's made such an improvement to your quality of life and we certainly appreciate your business.
Posted 1 year ago
Fantastic innovative invention!
Helpful Report
(Self-Measure) - Posted 1 year ago
Dawn, Thanks for the kind and supportive words. We certainly believe the product is both innovative and transformative. It provides a great energy savings and noise reduction solution at a very good value. Thanks again for taking the time to leave a review.
Posted 1 year ago
These windows have made a noticeable difference for traffic noise coming into our bedroom.
Helpful Report
(Self-Measure) - Posted 1 year ago
Denny, Thanks for the review. We are so happy we could bring some necessary quiet into your home. Enjoy the peaceful sleep. Thanks again.
Posted 1 year ago
I ordered Indow window since I live near the train tracks and train noises are always a bother in the morning. It helped reduced most of the noise but not all of it. I can make do with what I got. Everything was pretty straightforward with installation and measuring. Although the delivery service was pretty bad. It gave me a time frame to work with. I come find out that they came 10 minutes earlier than the time frame and dropped the Indow window off at the wrong house. They dropped it off at the house across from me. Good thing I found it in their driveway. All in all. Good windows but bad delivery service.
Helpful Report
(Self-Measure) - Posted 1 year ago
Thanks for the review. While we are happy that the inserts arrived safely and are performing well, it is frustrating to hear that the shipping partner did not meet your (or our) expectations with delivery. We appreciate your patience and share your frustration. While we don't have direct control over the actions of the carrier, we will certainly share the feedback with them and work to ensure this experience does not repeat itself. Once again, we appreciate your business and your patience.
Posted 1 year ago
Product concept is great, however the quality isn't there, i still feel air coming through it. The best remedy for leaky windows is to replace them. Cost is too expensive for such a frame with clear plastic layer. I can't justify paying $ 150 for one window insert while the cost to replace a whole window is between $ 300 to $ 400. Its a waste if money. I can't justify the cost for such a product. Had it been lower cost, would have made more sense to buy it. My advice, don't waste your money.
Helpful Report
Posted 1 year ago
Thanks for the feedback. We are sorry to hear that you are not experiencing the draft reduction you had hoped for. Based on your description, it is likely that the fit is not correct. A correctly fitted insert does not result in air coming through. As all of our inserts are covered by the Snug Fit Guarantee, we can certainly to help troubleshoot to ensure the fit is corrected. We stand by our products as cost-conscious, elegant, and effective solutions. We look forward to getting your fit issue resolved so you can experience the energy and draft savings they are designed to bring.
Posted 1 year ago
We absolutely love having our Indows. Our home was built in 1910 and still has wood and cast glass windows. In one month of use our winter (February) heating bill went from $530 2022 to $330 2023. Well worth it for our old leaky home.
Helpful Report
(Self-Measure) - Posted 1 year ago
Hi Jillian, WOW! Thanks for sharing those numbers - this sounds like it will lead to a fantastic return on investment! We're elated that we were able to preserve your historic windows and achieve those reductions on your utility bills. Wishing you many more months and years of comfort and energy savings!
Posted 1 year ago
Must less effective at sound reduction than advertised. Much less effective than previous brand I purchased (Soundproof Windows). Will not buy again.
Helpful Report
(Self-Measure) - Posted 1 year ago
Lynn, We are sorry to hear that you are not experiencing the noise reduction you had been looking for. Although our inserts have been independently proven to reduce sound at the levels advertised, due to the many factors in each unique sound environment, sometimes additional soundproofing methods are needed in conjunction with our inserts to achieve the desired results. As always, we are happy to troubleshoot the fit to ensure that your are maximizing the performance of the inserts in reducing sound coming through the window areas. Thanks again for your feedback.
Posted 1 year ago
I'm so glad I found Indow, the room sound quality and room temperature has improved so much since installing! Thank you
Helpful Report
(Self-Measure) - Posted 1 year ago
"Right on, right on, right on," as Matthew McConaughey would say. Thanks for the review and glad to hear you're enjoying the benefits!
Posted 1 year ago
Terrific product - we built a frame to create a space of four inches between the exterior and Indow. The installation was as explained in the videos. The hardest or most concerning part of the process was measuring - massive hassle if I got it wrong. However, with some practice felt comfortable with measuring and the fit is spot-on. Would recommend to anybody looking for noise mitigation and uv protection. We purchased the uv product and yet enjoying insulation and noise prevention.
Indow 5 star review on 27th February 2023 Indow 5 star review on 27th February 2023
Helpful Report
(Self-Measure) - Posted 1 year ago
Thanks so much for the kind words. The multi-purpose benefits are real! We appreciate your diligence working through our custom measure process to get the perfect Snug Fit for your inserts and are happy that the Museum Grade inserts are helping with insulation+UV+noise. That air gap is so important! Everything is looking great :)
Posted 1 year ago
We got the windows to silence freeway noise and it has been wonderful.
Helpful Report
(Self-Measure) - Posted 1 year ago
Hi Karen, Thanks for taking the time to review us. We're happy that you're happy with the performance of the Acoustic inserts. The experience of silence is precious!
Posted 1 year ago
Indow is rated 4.5 based on 1,491 reviews