Injured Gadgets Reviews

Name: Injured Gadgets
Address: 5834 Peachtree Corners East, Suite C Norcross, Norcross, Georgia
Rating: 4.36

4.4 Rating 207 Reviews

81 %

of reviewers recommend Injured Gadgets

4.4

Based on 207 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Injured Gadgets:

Injured Gadgets is the largest online wholesale distributor providing repair parts for devices such as cell phone, tablet, game console, and MacBook. We have a wide selection of tools, accessories, pre-owned devices and smart home products. For repair store owners, mobile technicians and DIYers, we provide an extensive inventory of high-quality cell phone replacement parts and repair solutions. Being the top wholesale cell phone part distributor, we back our products, specially cell phone parts with free same-day shipping options, a Lifetime warranty and excellent customer service.

Visit Website

Phone:

(770) 674 1150

Email:

support@injuredgadgets.com

Location:

5834 Peachtree Corners East, Suite C Norcross,
Norcross
Georgia
30092

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I am very pleased with Injured Gadgets and the service I receive from Scott Shrug. He always makes sure I have what I need and my tech is very pleased with the products that we purchase from you.”

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Posted 1 month ago

“Great products”

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Posted 1 month ago

“Screen works perfectly and fits well”

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Posted 1 month ago

“Affordable good quality parts”

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Posted 1 month ago

“I've bought mainly xcap batteries and iPhones, both have excelled in performance.”

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Posted 1 month ago

“Always on prompt!”

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Posted 1 month ago

“IG has the fastest turnaround in the industry. The only reason I order from anyone else is lack of availability. When I need parts right away and IG doesn't have them in stock, I'll look elsewhere. Otherwise, IG gets mybusiness.”

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Posted 1 month ago

“Great variety of parts available and affordable prices!”

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Posted 1 month ago

“In general I really like them as a supplier. However, we don’t use them full-time. Our current supplier has lower prices on a majority of products that we purchase for our shop. With that being said, their quality is just as good. Unfortunately value is where we have to look, and it’s just not quite there for our personal needs; which is fine! There very well could be a shift in the future if our store where they fit our needs better than our current.”

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Posted 1 month ago

“Injured gadgets is a good backup parts supplier, but they'll never measure up to Mobilesentrix in quality, policy, customer service, and prices Hilariously, the promised "10% off your next order" at the end of this survey wasn't even a clickable link. Good job guys”

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Posted 1 month ago

We appreciate your feedback and understand your concerns. We're always working to improve, and we apologize for the confusion regarding the discount code. It's intended to be a valuable offer, and we'll make sure to address the issue. Thank you for bringing it to our attention!

Posted 1 month ago

“Injured Gadgets has the best realiable parts, best prices and BEST customer service. MobileSentrix is not the place to go.”

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Posted 1 month ago

“High quality parts at a great price. Packaging and shipping were top notch.”

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Posted 1 month ago

“Excellent product. Especially for those who don’t have a business license.”

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Posted 1 month ago

“Excellent service top notch professional services I will continue to do Business with them ... I been doing business with them some years ... god Blessed 😇 ...”

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Posted 1 month ago

“Injured Gadgets is my go to for phone parts. They always have a good stock of high quality New and Refurbished and Aftermarket parts. Customer service is excellent also. Always quick to answer chats and emails. There prices are the best in the business.”

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Posted 1 month ago

“Great delivery , well packaged never recieved any damaged goods. Always great customer service.”

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Posted 1 month ago

“My experience with injured gadgets is usually great but these lasts few order has been a little disappointing. I ordered 3 iPhone 12 batteries but when I was ready to use them, I realized it was only one iPhone 12 battery & the other two were iPhone 13 batteries. On another order, I ordered a Grade A battery with 90% or higher but when I got the battery is was less than 90%.”

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Posted 1 month ago

“Good availability and fair prices. Only issues are the "compatibility" listings. There's a "compatibility" tab on every item but it is usually blank. This has caused more than once ordering something that, via the title and description, should have been compatible but was not for some small reason. Why do you have a "compatibility" category on EVERY listing if you're not updating it? For example, I once ordered sku "SS-ZFold4-AH-PB", as it's listed "F936" in the title and description. Problem being I needed it for a SM-F936U, and it was not compatible with this model, despite it being a version of model F936. In fact, the one ordered I still have no idea which versions of the F936, it could be SM-F936W, SM-F936B, SM-F936K, or others. This lack of clarity and transparency has caused me to misorder parts more than once. Because of this, I only order from Injured Gadgets as basically a last resort; only when my other suppliers (who do list compatibility clearly) do not have it in stock at all do I look to Injured Gadgets. Let me be perfectly clear here: I like Injured Gadgets' supplies; always high quality, good prices, fast shipping, and good customer support. But I have gone out of my way NOT to order from Injured Gadgets, even ordering from more expensive or less reputable suppliers many times, precisely because I do not know if my parts ordered will be properly compatible or not. And while when this happens I always get to return it for a full refund, the time it takes for my clients and the bad look my reputation gets from the public opinion of "not knowing how to order the correct parts" is worth more to me than a price or quality difference. Whoever is making the listings and updating the website, please update compatibility with ***EXACT*** model numbers. When you do that, you'll get MUCH more business from me (and I'm sure many others).”

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Posted 1 month ago

Great feedback! We are working on adding better comptability across the board this year.

Posted 1 month ago

“Been ordering parts for console repairs for my own small repair business, and have not had any issues with the any ports, chips, capacitors, or other parts. Some of the parts offered are OEM as well, which is an excellent option”

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Posted 1 month ago

“Been ordering from Injured Gadgets for years for personal repairs and for shops I have run. The few times I've had to contact customer service, they were very quick to respond and resolve whatever the issue was. Unless there is a collosal change in the company, I am sure I will be ordering from them for years to come.”

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Posted 1 month ago

Injured Gadgets is rated 4.4 based on 207 reviews