Injured Gadgets Reviews

Name: Injured Gadgets
Address: 5834 Peachtree Corners East, Suite C Norcross, Norcross, Georgia
Rating: 4.57

4.6 Rating 449 Reviews

88 %

of reviewers recommend Injured Gadgets

4.6

Based on 449 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Injured Gadgets:

Injured Gadgets is the largest online wholesale distributor providing repair parts for devices such as cell phone, tablet, game console, and MacBook. We have a wide selection of tools, accessories, pre-owned devices and smart home products. For repair store owners, mobile technicians and DIYers, we provide an extensive inventory of high-quality cell phone replacement parts and repair solutions. Being the top wholesale cell phone part distributor, we back our products, specially cell phone parts with free same-day shipping options, a Lifetime warranty and excellent customer service.

Visit Website

Phone:

(770) 674 1150

Email:

support@injuredgadgets.com

Location:

5834 Peachtree Corners East, Suite C Norcross,
Norcross
Georgia
30092

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Injured Gadgets 5 star review on 2nd August 2025

Adam Donahue

Injured Gadgets 5 star review on 12th April 2025

Anonymous

Anonymous // 01/01/2019

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“Great company and an assortment of parts.”

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Posted 4 days ago

“cheaper parts come with defects but overall things are good”

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Posted 5 days ago

“Item received was refurbished. It's been clearly used before. Nowhere it says I was buying refurbished équipement. I have no idea how long it will last. Very disappointed”

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Posted 4 weeks ago

“Didn’t receive on Saturday. When paid Saturday shipping.”

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Posted 1 month ago

“1) Whenever I call with questions your staff is unwelcoming. Very dry communication, they sound very unhappy. 2) your website needs work. When searched for items. It will show pages number at the bottom but once page number 2 is clicked on, it takes you back to page 1. Website also has a feel of homemade website.”

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Posted 1 month ago

“Happy to support a company that values its customers!”

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Posted 1 month ago

“I’ve been a customer of Injured Gadgets for a while now. Overall, I appreciate their selection of repair parts and the convenience of their service. However, I’ve had mixed experiences — in the past, I ran into some issues with their buyback program, and I wish the process had been smoother. I’ve also noticed that shipping costs can sometimes feel a little steep, especially when I’m trying to stay on budget for repair jobs. One area where I’d really love to see improvement is with part availability — it would be a huge help if certain key parts stayed more consistently in stock when I need them for quick turnarounds. That said, I’ll continue to use Injured Gadgets and hope they keep improving on these areas. When everything lines up, their service is solid.”

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Posted 1 month ago

“The batteries that I have bought have been good so far. On the other hand, I have bought two different screen replacements and they were both defective. It takes more than two weeks to complete the RMA process. 1 week to ship the defective product and 1 week to receive the replacement.”

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Posted 1 month ago

“Availaibility and pricing of options is great!! However, one of the parts I purchased did not work and the location is so far I keep being unable to try and return it”

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Posted 4 months ago

“Screen arrived quickly and installed well at a very low price. Some lightning cables, when plugged in, cause touch screen to go crazy. With other cables, screen works fine. Developed a line down the center of the screen and bright spots near the bottom quickly. But I’ve been using it as is for months with fairly solid functionality outside the issues mentioned.”

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Posted 4 months ago

“I've purchased enough LCDs to know that once in a while you just get a defective screen. My usual vendor didn't have any LCDs for SM-T878U in stock. Got recommended Injured Gadgets from trusted people, but my first order was a defective LCD screen. Only half was functional, and I didn't get around to the repair for quite a while so ended up just eating the cost. Still might try in the future if I need something.”

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Posted 5 months ago

Hey Dustin! Sorry to hear about that, we would be happy to replace this screen for you.

Posted 5 months ago

“the part was of accpetable quality but shipping to canada is unacceptably high”

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Posted 5 months ago

David, We charge a flat $35 to Canada regardless of order value. Meaning it could be 1 part or 1000 parts. This helps keep pricing even across all clients. We do state our shipping cost, so if you saw the part + shipping I would have to assume our total price was still cheaper than anywhere else.

Posted 5 months ago

“The screen replacement broke on me at the last step. I reached out regarding a replacement a while back and have not heard anything.”

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Posted 5 months ago

“One of my last experiences was not great with the representative , when I called to get some advice. I had been buying from IG for several years. I am just a small, no big deal repair person, due to that experience, Sadly, I just buy from Amazon now.”

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Posted 5 months ago

Diane, I am sorry to hear this! We would love to rectify whatever issue you had. We love clients of any size, big or small.

Posted 5 months ago

“It would be nice if you distinguished between authentic Samsung parts and off brand replacement parts.”

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Posted 5 months ago

Hey Jared, we do! Anything listed as a Service Pack is genuine Samsung.

Posted 5 months ago

“VERY good products with VERY annoying management and INSAINLY agressive web team: You buy $10-worth something and later realize it uncludes MASSIVE STREAM OF JUNK mails EVEN if you coose NOT to subscribe”

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Posted 5 months ago

“My experience with injured gadgets is usually great but these lasts few order has been a little disappointing. I ordered 3 iPhone 12 batteries but when I was ready to use them, I realized it was only one iPhone 12 battery & the other two were iPhone 13 batteries. On another order, I ordered a Grade A battery with 90% or higher but when I got the battery is was less than 90%.”

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Posted 5 months ago

“Good availability and fair prices. Only issues are the "compatibility" listings. There's a "compatibility" tab on every item but it is usually blank. This has caused more than once ordering something that, via the title and description, should have been compatible but was not for some small reason. Why do you have a "compatibility" category on EVERY listing if you're not updating it? For example, I once ordered sku "SS-ZFold4-AH-PB", as it's listed "F936" in the title and description. Problem being I needed it for a SM-F936U, and it was not compatible with this model, despite it being a version of model F936. In fact, the one ordered I still have no idea which versions of the F936, it could be SM-F936W, SM-F936B, SM-F936K, or others. This lack of clarity and transparency has caused me to misorder parts more than once. Because of this, I only order from Injured Gadgets as basically a last resort; only when my other suppliers (who do list compatibility clearly) do not have it in stock at all do I look to Injured Gadgets. Let me be perfectly clear here: I like Injured Gadgets' supplies; always high quality, good prices, fast shipping, and good customer support. But I have gone out of my way NOT to order from Injured Gadgets, even ordering from more expensive or less reputable suppliers many times, precisely because I do not know if my parts ordered will be properly compatible or not. And while when this happens I always get to return it for a full refund, the time it takes for my clients and the bad look my reputation gets from the public opinion of "not knowing how to order the correct parts" is worth more to me than a price or quality difference. Whoever is making the listings and updating the website, please update compatibility with ***EXACT*** model numbers. When you do that, you'll get MUCH more business from me (and I'm sure many others).”

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Posted 5 months ago

Great feedback! We are working on adding better comptability across the board this year.

Posted 5 months ago

“Quick shipment, but never informed me that an item was out of stock.”

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Posted 5 months ago

“We like the product, We stop buying phone screens from you guys because custumer service they don't want to help us with warrantees”

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Posted 5 months ago

Hey Martin, we have a lifetime warranty for parts we still carry as long as you remain a client. Hope that answers your warranty question. But please note we do not warranty any parts damaged during a repair or broken from improper use.

Posted 5 months ago

Injured Gadgets is rated 4.6 based on 449 reviews