Inline Tube Reviews

Name: Inline Tube
Address: 15066 Technology Drive, ,, Shelby Township
Rating: 4.56

4.6 Rating 4,003 Reviews

89 %

of reviewers recommend Inline Tube

4.6

Based on 4,003 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone

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Inline Tube 5 star review on 3rd October 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“2 stars for now, I would consider having technical support department on-site as a company, from a customer who bought a $$$$ sizable amount of products I should have to write an email for technical problem when I'm working on the vehicle at that moment. Tell me if I'm wrong.”

Helpful Report

Posted 7 years ago

Avery, We apologize for the inconvenience of or tech department. However the Tech department used to be tied up on a call for an average of 20-30 minutes per call only to get to the end of call and have to request pictures to solve the problem. The Tech department is on site with the parts so that they can solve problems quickly. The e-mail system keeps all inquires in order to that no one jumps in line and we have been able to solve a lot more issues in one day. Please contact us via Chat on the website for a live person the same day.

Posted 7 years ago

“Ordered two “stock” brake lines due to a rusted line leak. One line fit great the other leaked at the fitting, after trying to seat it numerous times, I made my own fix without the line provided.”

Helpful Report

Posted 7 years ago

We are sorry to hear that you had a problem with our lines. Please send a picture of your original line that did not match to support@inlinetube.com. Sometimes we have a different pattern for a vehicle that had a midyear change and we can send a new one to you at no cost.

Posted 7 years ago

“A few years ago I went to Inline Tube for all stainless brake lines and fittings for my 68 Camaro. I remember you being very prompt and verified shipments via email. I recently placed a couple of orders and the experience is not what I remembered. I did immediately receive a receipt via email but that was the end of the communication. The first order I placed I needed fairly quickly so I was watching for a ship time and delivery. I never received one so I actually had to email to get the status. The second order I placed (just Monday this week) same thing. Now it is Thursday and I am not sure where it is at, hoping to get it tomorrow.(live in NY) So I am not trying to be too harsh but the experience is not what I remembered. Communication is key.”

Helpful Report

Posted 7 years ago

James, We are sorry to hear that our e-mails are not getting through to you. We have not changed our system and an e-mail is sent at the time of order and the time off shipment as well as a follow up. I have e-mailed you with your tracking # and your package us post will arrive Saturday.

Posted 7 years ago

Inline Tube is rated 4.6 based on 4,003 reviews