instasmile Reviews

Name: instasmile
Address: 123 Fish Drive, Suite 200, Angier, North Carolina
Rating: 4.66

4.7 Rating 479 Reviews

92 %

of reviewers recommend instasmile

Company Reviews

Questions

Metrics

4.7

Based on 479 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

(855) 955-5910

Email:

info@instasmile.com

Location:

123 Fish Drive,
Suite 200,
Angier
North Carolina
27501

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instasmile 1 star review on 9th June 2020

Ruben Alves

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience with instasmile was excellent they helped me make the right choice that suited me and it wasn't all about the cost l would have no problem recommending them .Esther”

Helpful Report

Posted 6 years ago

“All 5 stars with INSTAsmiles new office from very professional team and all smiles from the start :) I went for my impressions in the clinic because I failed twice already :) I recommend that if you failed twice and getting annoyed please do your self a favour go to the clinic :) they try and check so many times before the good impression :) billy is soooo nice and professional he’s gonna fast track mine for ng aunts wedding x all stars from here :) getting excited for my new smile x thanks billy again”

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Posted 6 years ago

“Absolutely outstanding customer service. Quick, helpful and a solution straight away. I’m very pleased and would have no hesitation in recommending.”

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Posted 6 years ago

“After suffering for years with stained teeth from medical drugs when I was younger due to my meningitis I struggled to smile and even talk to people without feeling self conscious these really are worth the money compared to having each done by a dentist which costs £500-£1000 for each tooth they don’t look cheap or like jokers teeth at all.”

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Posted 6 years ago

“Excellent, great customer service, highly recommend 10/10”

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Posted 6 years ago

“I made a impression which passed however something was not right with the fit on arrival. I sent in a live and some stills and the team have been amazing they are sending me another kit out so help sort the issue. Even though the set I have are not quite right I love them and cannot wait till I have my perfect set. I also intend to get the bottom set soon. do not hesitate try INSTAsmile today Dominique happy customer :)”

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Posted 6 years ago

“My experience with instasmile was life changing. I finally have the confidence to smile again. I feel like a New person who can finally feel comfortable in social gatherings and family get togethers. I give 5 stars from customer service to the technicians. I had trouble with the impressions a few times and they were understandable and would accommodate me with new impressions to do. Thanks to all of you for your professionalism. :-) Raymond D”

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Posted 6 years ago

“I have just done my impression at the Lab and it was a great service! Very clear instructions on how to do the impression and was in and out within 15 minutes. A friendly service and I’m looking forward to receiving my instasmile!!”

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Posted 6 years ago

“I was skeptical at first...but I am in love with my upper Platinum A1 veneers. It took me a few tries to get the upper impressions right bit Customer Service was so patient and phenomenal. They understood why I was frustrated and were resilient with helping me achieve my goal. Will bee ordering a backup pair! Just follow instructions and be patient! It's worth the wait!”

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Posted 6 years ago

“Great product really good”

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Posted 6 years ago

“I would never smile on photos because of my small teeth. I then came across Instasmile online. I have never been happier and I would definitely recommend Instasmile to anyone. My friends absolutely love my clip on veneers and they all want them now.”

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Posted 6 years ago

“The product arrive fast. Customer service assisted every step of the way.”

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Posted 6 years ago

“Ordered and did my impressions easy to do you must push hard to get a good one. Once that is done and approved it was fast process to make. I received them and they look amazing. Would recommend to anyone that wants instant results.”

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Posted 6 years ago

“Would like to say how impressed I was with the crew who helped me today Anthony and 2 other colleagues who got me there in the end thanks guys you were brilliant I would definitely recommend fantastic service keep up the good work guy's”

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Posted 6 years ago

“Customer service is amazing. I know with their help i will have my beautiful smile? Wrote a few months ago. I struggled with the impressions. Like 7 times. Lol. Eventually i got them done enough to be sent in and examined. Had to redo. Which i was okay with but i didnt give up and neither did costumer service. I am so glad i didnt. I just received and i could not be happier. Like nervous nervous on biting down because i dont want anything to happen, but im pretty sure thats just me being over protective of them. Especially because i need them for my wedding in April 2019. ?????”

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Posted 6 years ago

“Bought my son a classic set last year as his dental bridge kept falling out and the last thing we wanted was him to lose the tooth while out. He loved them so much that we have now ordered the platinum set as he likes to keep them in all the time .. would highly recommend”

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Posted 6 years ago

“I've used Insta smile before but I've had my vaneers for 3 years so due a fresh set first I came into the lab to get help with my impressions.. unfortunately when i recieved my new set they didn't quite fit properly I emailed the team who were very supportive and they sent me out a new kit i did this one at home but my impressions failed so they then organised for me to come back into the lab no question a asked to 're do my impressions great help and very patient with me explained everything and now can't wait to receive my new improved teeth”

Helpful Report

Posted 6 years ago

“I absolutely love my new veneers the staff are very keen to assist me when I’ve had a query I have used instasmile a few times now and have always been very impressed with my finished product I would not hesitate to order again from this company”

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Posted 6 years ago

“Recommend 100%”

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Posted 6 years ago

“My dog decided to chew up my pair so I contacted them to see if I can get a replacement, they offered me a discount and since I've had them for so long i know that its worth the price! They are great!”

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Posted 6 years ago

instasmile is rated 4.7 based on 479 reviews