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AFIA Insurance Brokerage Services LLC Reviews

4.3 Rating 2,478 Reviews

84 %

of reviewers recommend AFIA Insurance Brokerage Services LLC

Company Reviews

4.3

Based on 2,478 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0504274338

Email:

avinash@afia.ae

Location:

27th Floor, Control Tower, Motor City
Dubai
26423

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AFIA Insurance Brokerage Services LLC 1 star review on 11th June 2023

ROHINTON Khajotia

AFIA Insurance Brokerage Services LLC 5 star review on 17th April 2023

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I normally do not write reviews, but as I had such a great experience with insurancemarket.ae and my senior sales advisor Mr. Muhammad Faisal, I can only praise the work and support I have received to insure my car. I have recently moved to Dubai and decided to acquire a car and Mr. Faisal made insuring the vehicle easy, quick and cheap with all features i requested. I would recommend their service anytime. Thank you Mr. Faissl and thank you InsuranceMarkrt.ae Neil Allavena”

Posted 4 years ago

Thanks Neil!

Posted 4 years ago

“No proper information”

(Car Insurance) - Posted 4 years ago

“My name is Sanjaykumar Dadhania 0508595902, I purchased health insurance from insurance market.ae and followed the advice of agent of insurance market sales team. But when I went to hospital for my son emergency treatment, insurance did not covered and I had to pay AED 3500, I would recommend not to purchase health insurance from insurance market as they are not able to provide right advise and I lost AED 3500 on the top of the comprehensive insurance cost!!! Very painful to purchase insurance from insurance market.ae”

Posted 2 years ago

“They the best.”

Posted 2 years ago

Thank you!

Posted 2 years ago

“After so many days I was flooded with promotional emails from your side but I didn’t get a quote for my car insurance so far, you have a very weird system to approach clients !!!!!”

Posted 3 years ago

Dear Salman, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. As per our standard process, the Marketing Team sends emails to the clients wherein they highlight the perks and benefits that the clients can get if they purchase insurance with us, a list of frequently asked questions (FAQs) relating to the insurance renewal process and an introductory email letting them know that we appreciate their business and for giving us the opportunity to serve them. Upon further investigation, we found that your motor insurance inquiry for Nissan Patrol 2017 model was assigned to one of our advisors, Mr. Talib on 6th July 2020. As per our records, the advisor has sent comparison quotes from different insurance providers (AXA, Oman Insurance, Qatar Insurance and Tokio Marine) on 9th July 2020. We apologize for the delay in sending the motor insurance quotes and we have given stern feedback to the advisor to ensure it is not repeated in the future. Please note that it's not our usual standard process and we do understand the urgency of your inquiry. As a company, our objective is to provide you with the most value for money by quoting the best insurance companies in the market. We also use different platforms to reach our market and strive to make ourselves known throughout the whole of the U.A.E by the means of these advertisements. We have identified that the advisor is in touch with you and we can assure you that he will be assisting you with your motor insurance renewal process. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. We hope you will give us a chance to prove our core belief in providing exceptional service to our customers in the future. Looking forward to hearing from you soon. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 3 years ago

“Insurance market did a smart shopping around to get the best premium delay in the shortest possible turnaround time. Impressive with the quotes and service”

Posted 3 years ago

Thanks Gayatri!

Posted 3 years ago

“Need option buy the insurance online immediate basis.”

(Car Insurance) - Posted 4 years ago

“InsuranceMarket found me competitive quotes, but their overwhelming e-mail reminders that I hadn’t acted on them (I’m not due for a month) became a major annoyance. I don’t think I want this irritating firm in my future.”

(Car Insurance) - Posted 4 years ago

Dear Geoffrey, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. As per our standard process, the Marketing Team sends emails to the clients wherein they highlight the perks and benefits that the clients can get if they purchase insurance with us, a list of frequently asked questions (FAQs) relating to the insurance renewal process and an introductory email letting them know that we appreciate their business and for giving us the opportunity to serve them. Upon further investigation, we found that your motor insurance inquiry for Audi Q5 2014 model was assigned to one of our advisors, Mr. Ahmar on 16th March 2020. As per our records, the advisor has sent comparison quotes from different insurance providers (Oman Insurance, RSA and Qatar Insurance) on the same day. As a company, our objective is to provide you with the most value for money by quoting the best insurance companies in the market. We also use different platforms to reach our market and strive to make ourselves known throughout the whole of the U.A.E by the means of these advertisements. Rest assured, your valuable feedback is considered and we have relayed the same to our Marketing Team. We at InsuranceMarket.ae strive hard to meet our client’s expectations and we will work on improving our process so that we can serve our clients better. We hope you will give us a chance to prove our core belief in providing exceptional service to our customers in the future. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 4 years ago

“Glen got me a competitive quote.”

(Car Insurance) - Posted 4 years ago

Thanks Rohit!

Posted 4 years ago

“Not good in follow up”

(Car Insurance) - Posted 4 years ago

“i got better price .”

(Car Insurance) - Posted 4 years ago

“Other websites like yallacompare.com are getting back with the quotes in a time of 15 mins and they're also a minimum of 200 AED cheaper. Not going to use insurancemarket.ae again. You guys need to buck up what you are doing!”

(Car Insurance) - Posted 4 years ago

“Not receiving any quotes from your side, only whatsupp chat, and to be provided with quotations, till date didnt recive anything, My prefrences of communication is email, not mobile.”

(Car Insurance) - Posted 4 years ago

“Poor insurance quotations and response.”

(Car Insurance) - Posted 4 years ago

“Spam emails and you guys tell us everything instead of what we actually inquired about like I just wanted to know the prices for the insurance deals, not why I should take your offers and How I can get deals in other places I just wanted to know the insurance deals you guys showed everything except that in different emails”

(Car Insurance) - Posted 4 years ago

“Excellent experience and fast”

(Car Insurance) - Posted 4 years ago

Thanks Hazim!

Posted 4 years ago

“i have waited 4 days for a quotation”

(Car Insurance) - Posted 4 years ago

Dear Colin, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. We would like to thank you for purchasing from InsuranceMarket.ae! Upon further investigation, we identified that your motor insurance inquiry for Hyundai Santa Fe 2013 model was assigned to one of our advisors, Mr. Faizan on 19th January 2020. As per our records, the advisor has contacted you on the same day and confirmed the necessary details in order to send the best possible quotes. We have identified that the advisor has delayed in sending the motor insurance quotes. Please note that it's not our usual standard process and we do understand the urgency of your inquiry. We sincerely apologize for the delayed response and appreciate your patience and understanding in this matter. Rest assured we have taken the necessary action at our end and have given a stern feedback to the advisor to ensure it is not repeated in the future. We would like to thank you for giving us an opportunity to serve you as we consider it our privilege to have you on board with us. Our aspiration is to keep you as one of our most valued clients, and we hope to serve you better in subsequent times. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 4 years ago

“Salesperson was prompt and thorough. Good work.”

(Car Insurance) - Posted 4 years ago

Thank you!

Posted 4 years ago

AFIA Insurance Brokerage Services LLC is rated 4.3 based on 2,478 reviews