AFIA Insurance Brokerage Services LLC Reviews

Name: AFIA Insurance Brokerage Services LLC
Address: 27th Floor, Control Tower, Motor City, Dubai
Rating: 4.31

4.3 Rating 2,507 Reviews

84 %

of reviewers recommend AFIA Insurance Brokerage Services LLC

Company Reviews

Questions

Metrics

4.3

Based on 2,507 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0504274338

Email:

avinash@afia.ae

Location:

27th Floor, Control Tower, Motor City
Dubai
26423

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AFIA Insurance Brokerage Services LLC 1 star review on 24th June 2025

Mufid

AFIA Insurance Brokerage Services LLC 1 star review on 11th June 2023

ROHINTON Khajotia

AFIA Insurance Brokerage Services LLC 5 star review on 17th April 2023

Kelvyn

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I normally do not write reviews, but as I had such a great experience with insurancemarket.ae and my senior sales advisor Mr. Muhammad Faisal, I can only praise the work and support I have received to insure my car. I have recently moved to Dubai and decided to acquire a car and Mr. Faisal made insuring the vehicle easy, quick and cheap with all features i requested. I would recommend their service anytime. Thank you Mr. Faissl and thank you InsuranceMarkrt.ae Neil Allavena”

Helpful Report

Posted 5 years ago

Thanks Neil!

Posted 5 years ago

“Dr Poorva Soota has been a very supportive for our Son's medical treatment journey. Always appreciate kind of approach she has. 5 stars for her”

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Posted 1 week ago

“It was a prompt and great support from Ms.Shaista on my insurance claim. She was extremely helpful. Keep up the great work.”

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Posted 2 weeks ago

“Very good support from Rabishankar ! Well done for the great service!”

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Posted 2 weeks ago

“At first, I trusted the Insurance Market and wanted to do my car insurance with them. However, they misplaced the insurance in another file in the RTA system. When I went to buy the car, I encountered an error in the system. I waited around 45 minutes, but they couldn’t resolve my issue. Afterward, I requested a refund because I had purchased another insurance from another company. They agreed to the refund and stated that my money would be returned within 15 working days. However, after more than 15 working days, I continued to follow up on the refund. And then they told me I will be refunded after 15 working days again! Because they didn’t proceed with the refund yet!!! I never leave a negative review, but this experience has truly made me want to do so.”

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Posted 3 weeks ago

“Mr. Anshu is very helpful and organized; you always do a great job, which is why I have been a client for twelve years. Well done, and please keep up the excellent work. Thank you again, Mr. Anshu, for your wonderful assistance.”

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Posted 1 month ago

“I am extremely disappointed with the level of service I received from this insurance advisor Mr Ashar Aziz. Reference# CAR-VDXKH85Y . Despite multiple follow-ups even set a calendar for call back request, there was no response, phone is turned off and cannot be reached, and it felt like my concerns and questions were completely ignored. As a client, I expected timely communication and a genuine effort to understand and address my insurance needs — unfortunately, that was not the case. The lack of professionalism unacceptable, especially when dealing with something as important as insurance. I would not recommend this advisor to anyone looking for reliable and client-focused service. There are many other professionals out there who actually value their clients’ time and needs.”

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Posted 2 months ago

“I had an excellent experience with Rabishankar Roy . He was professional, responsive, and made the entire car insurance claim process smooth and stress-free. He took the time to explain my options clearly and helped me get the best repair claim option. Highly recommend his services!”

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Posted 3 months ago

“I am writing to highly recommend Mark Luzon for his exceptional service and dedication. He demonstrated the numerous home insurance packages available. Mark's commitment to ensuring I made the right decision was evident through his thorough comparisons and constant follow-ups. His professionalism and attentiveness were instrumental in my final decision, and I am fully satisfied with the outcome. Mark's dedication to customer satisfaction and his ability to simplify complex choices make him an invaluable asset. I am confident that others will benefit from his guidance just as I did.”

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Posted 5 months ago

“I couldnt have managed without ravishankars help at all it took me 6-7 months to get it done but ravishankar kept me updated all the time i would like thank him once again for the support he gave”

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Posted 5 months ago

“Recently worked with Kristelle Santillan to obtain family health insurance. Generally, I found this to be a “cutthroat” exercise but Kristelle persisted, and with her contacts through “http://insurancemarket.ae/“ she founds us a plan we were happy with. Thanks Kristelle and team- next year I will do my vehicle insurance through you as well.”

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Posted 6 months ago

“stop online stuff you might end up losing your savings. in case you are already a victim, kindly reach out or file a complaint to wiki at [ PamelaExperts @ gmail. com] ”

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Posted 6 months ago

“I have tried to obtain insurance quotes for 2 of my cars recently and my experience has been very poor. I wonder how they managed to get such high ratings, may be it is time for relevant authorities to check the authenticity of these ratings.!”

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Posted 6 months ago

“I was assisted by miss Saba Noor She is a very helpful and friendly professional. She clearly explained the process and answered all my questions. I didn't have to wait for email replies making the renewal process very smooth. Highly recommended!”

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Posted 6 months ago

“My interactions with this company have been quite disappointing, and I have concerns about potential fraud. Their customer support has not been effective in addressing my withdrawal issues. However, after overcoming some hurdles, TRIEVALS.com managed to retrieve my investment and profits in just a few days.”

Helpful Report

Posted 7 months ago

“Poor communication levels A few months back i rated insurancemarket.ae a 5 star , now am forced to pushing it to 1 star No follow up Poor communication standards People from call centre are clue less of what is being asked for and on top of it the call lines are lagging . U feel like u are talking on a wireless walkie talkie A brand in the process of being tarnished”

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Posted 8 months ago

“very good service and support”

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Posted 9 months ago

“It was a great experience dealing with AFIA. I am really thankful to Rabishankar, who was keep chasing the insurance co and providing the updates timely to claim my insurance.”

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Posted 10 months ago

“I want to express my sincere appreciation for the excellent customer service of Mr Amjad Umar, I received. His professionalism, patience, and dedication truly stand out, making the whole process smooth and stress-free. It’s rare to encounter such a high level of care, and it made all the difference. Thank you for making my experience so positive!”

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Posted 10 months ago

“I am extremely disappointed with the service I received. After providing a quote for my car, they suddenly canceled it and offered a new quote at a significantly higher price. To make matters worse, the new quote drastically undervalued my car, despite it's a relatively new model. This lack of transparency and fairness is unacceptable. As a customer, I expect accurate and consistent information, not sudden price changes and undervaluation of my vehicle. I urge others to be cautious and double-check any quotes they receive from this company. I hope this review prompts them to improve their practices and treat their customers with the respect and honesty they deserve.”

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Posted 10 months ago

“I got relief after been duped of about 555,000$ by money laundering fraudsters, kept me in traumatized but as God never fails. I got introduced to theresachin recovery group and they helped me recover all my lost funds with their experts, I’m glad to be happy again. You can reach them if you’ve got related issues like mine giving you sleepless nights & overthinking, definitely you will get redemption like me too. Talk to them through Email : t h. e r e. sa ch in. 1212. @ g m. a. i l . c. o. m WhatsApp/Call : + 1 2 3 4 3 0 0 1 5 4 4”

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Posted 10 months ago

AFIA Insurance Brokerage Services LLC is rated 4.3 based on 2,507 reviews