AFIA Insurance Brokerage Services LLC Reviews

Name: AFIA Insurance Brokerage Services LLC
Address: 27th Floor, Control Tower, Motor City, Dubai
Rating: 4.31

4.3 Rating 2,515 Reviews

84 %

of reviewers recommend AFIA Insurance Brokerage Services LLC

Company Reviews

Questions

Metrics

4.3

Based on 2,515 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0504274338

Email:

avinash@afia.ae

Location:

27th Floor, Control Tower, Motor City
Dubai
26423

Write Your review

Tell us how AFIA Insurance Brokerage Services LLC made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

AFIA Insurance Brokerage Services LLC 2 star review on 8th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After-sales is terrible !! Been waiting for MONTHS for a basic information 🤦‍♂️ For all the tech they boast about, one would have expected this to be a 5 minute query. Wouldn’t recommend them.”

Helpful Report

Posted 1 year ago

“I wanted to thank Mohamed Sheikh who assisted me with the best price for my insurance renewal. He did everything super fast and provided the most suitable for me rates. He also communicated very all on all process and I didn’t need to even follow up with him, he was always ahead of me ☺️ thank you!”

Helpful Report

Posted 1 year ago

“The service from Mr. Christy Thomas at AFIA is at such an outstanding level and the testament to that is I have done all my car insurances with him since last maybe 6-7 years and recommended him to friends and colleagues. His creativity in getting me the best deals and follow on support is just too good and he does this in a most pleasant and courteous manner. He makes it most easy and convenient to complete all the paperwork before and during any claim process. If you want peace of mind, convenience and stress free insurance go to Christy!!”

Helpful Report

Posted 1 year ago

“Last year it was my car registration and this year, a small accident, a no-fault incident. The other insurance company was trying to delay the proceedings and I had to go on a vacation. However, with timely and very professional approach of Ms Mini from AFIA, everything went so smooth and got my car repaired. She, even managed to get me a rent a car from that Insurance Company, until my vehicle is repaired. As usual, hats off AFIA and a special thanks to Ms. MINI. Thank you!!”

Helpful Report

Posted 1 year ago

“Great service, thank you”

Helpful Report

Posted 1 year ago

“Because of the very professional work of Ms MINI of InsuranceMarket (AFIA), I had little or no problem at all, to get my vehicle repaired. And also, thank you so much for arranging a Rent A Car, during the repair period. You were amazingly very professional. Thank you! CRKutty/Abu Dhabi 24/01/2024”

Helpful Report

Posted 1 year ago

“Fast service.”

Helpful Report

Posted 1 year ago

“Wonderful Service by Amjad and Christy The guys made the process of claim really smooth and provided impromptu service.”

Helpful Report

Posted 1 year ago

“Premium quoted by AFIA is very high and their staff have got poor knowledge of insurance products. After saying no to AFIA still they keep on calling and keep on sending sms messages creating nuisance. Avoid AFIA as they are useless and unprofessional”

Helpful Report

Posted 1 year ago

“Simply awful customer follow up, as a matter of fact, I have been chasing them for a while to send me a quotation to renew my insurance with them and no answer. The operator lady answering 04 421 5819 is clueless with very poor communication skills. I am shocked by the fact that in our days, customers are chasing insurance brokers for quotations. Anyway, I will switch all my insurance contracts to someone else.”

Helpful Report

Posted 1 year ago

“Services provided in getting my Lincoln MKC car was excellent & quite satisfied with the quality of repair works done”

Helpful Report

Posted 1 year ago

“Well, the website gives a quote, asks you to pay the cost to proceed and "buy", and then later they call back that they cannot issue it for xyz reasons and I need to get an alternative.. AFTER TAKING MY MONEY! completey rubbish and waste of time!”

Helpful Report

Posted 1 year ago

“Quick services,”

Helpful Report

Posted 2 years ago

“Iam Very much happy for the service”

Helpful Report

Posted 2 years ago

“After years of multiple daily brainwashing with headaches ads on Dubai’s radios, I’ve tried to get 2 times this year (Jan and Oct) 2023 motor insurances for 2 of my cars. The 1st apply was at 8am to buy a car in RTA at 2pm. « Alfred » called me at 8:30pm!!! Obviously everything was already done. But Alfred was very sorry… The 2nd (21st oct 23 at 8:30am) apply was for a renewal (car not insured throughout them) At 6pm, nothing done except an answer to my email to say that « Alfred » is once again very sorry… Just unreal how they can communicate with this 4.9 / 5.0 based on customers satisfaction. So from my side, never never again I will ask anything from this company. Think twice if you are in a hurry! Most probably, my review will never appear on their own website…”

Helpful Report

Posted 2 years ago

“I had met with a major accident, fortunately no one was injured & it was not my fault. Repair job was very well co ordinated under non agency repair & job was very well executed”

Helpful Report

Posted 2 years ago

“Excellent sipport from Yogesh who helped me throughout the claim process.”

Helpful Report

Posted 2 years ago

“I am highly appreciate their after sale service. Mr.Yogesh handled my claims rapidly and effectively. He used to follow up from his side and keep me always informed of all the process. I recommend their service to all my colleagues. Good job!!”

Helpful Report

Posted 2 years ago

“Please educate your customer service team.”

Helpful Report

Posted 2 years ago

“Amjad from insurance market has been exceptional good in following up and ensuring the process is smooth and complete.The insurance market Co. Products is also good with many options to choose.I would definitely recommend them for car insurance”

Helpful Report

Posted 2 years ago

AFIA Insurance Brokerage Services LLC is rated 4.3 based on 2,515 reviews