International LED’s Reviews

Name: International LED’s
Rating: 4.50

4.5 Rating 677 Reviews

87 %

of reviewers recommend International LED’s

Company Reviews

Questions

Metrics

4.5

Based on 677 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email

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Phone:

01279 442266

Email:

sales@internationalleds.co.uk

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International LED’s 5 star review on 9th December 2018

DAVID HOLMES

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This order was p!aced on 7th of April I know Easter got i the way, but nearly two weeks ?? Then one of the three !ights didnt work so after a couple of phone calls and emails I still have two working lights and no news of the other U/S one”

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Posted 2 years ago

“I’m still waiting for the delivery!”

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Posted 3 years ago

“the website says they have stock but never hold stock this is the second order its done the same”

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Posted 4 years ago

“Item I required showing as in stock but when ordered and payment made I received email saying not in stock.”

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Posted 5 years ago

“I made an order more than 10 days ago, and I have to phoned them 3 times and still I have not received my LED.”

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Posted 6 years ago

“still waiting for my order”

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Posted 6 years ago

Dear Brian, Thank you for your feedback, I apologise that on this occasion it did not go how either of us would have liked. If you wish to come back to us in the future we would like to issue you a 10% discount code. Many Thanks International LEDs

Posted 6 years ago

“Whilst I was told over the phone that if I ordered on the Monday I would receive my order by the Wednesday. So I placed my order online and received confirmation of the order but at no point was I notified when delivery would be expedited. However, I expected the order to arrive on Wednesday but did not receive until the Friday after 4.00pm. All in all not a very satisfactory experience.”

Helpful Report

Posted 6 years ago

Dear Alan , Thank you for finding the time to leave your comments. I apologise that on this occasion it seems the service you received was not up to scratch. If you return to our site please contact us in advance for your discount code. Many Thanks Matt King

Posted 6 years ago

“Items not despatched yet”

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Posted 6 years ago

“Normally very quick delivery however still waiting for delivery”

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Posted 6 years ago

“It seems you have no stock of the product your selling, so I have to wait until you have stock.”

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Posted 7 years ago

Dear Thomas, I apologise for the stock issue on this order. Your Custom and Review is very much appreciated. We look forward to welcoming you back to use your 10% discount code, feel free to share this code with your friends and family. Many Thanks Matt King www.internationalleds.co.uk

Posted 7 years ago

“The website said they was in stock placed order following day they say they are out of stock. Won't ever buy from again.”

Helpful Report

Posted 7 years ago

Dear Martin, I apologise you werent satisfied and that we didnt fulfill this order on this occasion, hopefully given another chance things will go alot better, We look forward to welcoming you back to use your 10% discount code, feel free to share this code with your friends and family. Many Thanks Matt King www.internationalleds.co.uk

Posted 7 years ago

“Still awaiting delivery of the components that I ordered.”

Helpful Report

Posted 7 years ago

Dear Michael, I apologise for the delay in this order, The goods will be delivered in the next day or two. Your Review is very much appreciated. We look forward to welcoming you back to use your 10% discount code, feel free to share this code with your friends and family. Many Thanks www.internationalleds.co.uk

Posted 7 years ago

“I have still not received my order. Can you please tell me when it should be here. Thanks.”

Helpful Report

Posted 7 years ago

Dear Sharon, I apologise that on this occasion we have not been able to supply your goods quick enough for you, I hope if we have any dealings in the future. Your Five Star Review is very much appreciated. We look forward to welcoming you back to use your 10% discount code, feel free to share this code with your friends and family. Many Thanks Matt King www.internationalleds.co.uk

Posted 7 years ago

“We ordered a Deltech series 2000 6ft led batten on 9th December. We have received confirmation of the order but no notification of date of delivery, and no delivery. I cannot give a rating until we receive the product”

Helpful Report

Posted 7 years ago

Dear Nadia, Thank you for finding the time to leave your comments, I hope the recent email sent to you has cleared up any queries. Your Review is very much appreciated. We look forward to welcoming you back to use your 10% discount code, feel free to share this code with your friends and family. Many Thanks Matt King www.internationalleds.co.uk

Posted 7 years ago

“I searched on International LEDS website for motion sensor LED bulbs and ordered two of those listed. when I received them they turned out to be dawn to dusk sensor lamps, not at all suitable for my usage. They can of course be used as rather expensive standard LEDs. On returning to the site I noted that clicking on "more info"and producing a new page it stated that these were dawn to dusk bulbs but I feel the layout is misleading. On the plus side the parcel arrived in good time and well packaged.”

Helpful Report

Posted 7 years ago

Dear Will, I apologies that you have found the layout of our site unhelpful on this occasion, By clicking on "more details" on our product page actually only scrolls down on the page where you will find all relevant information for the lamp. We have sold many of these units in the past and have had no issue however if you wish to send these lamps back to us in the original packaging I will happily refund you for the goods. Many Thanks Matt King

Posted 7 years ago

“The product I ordered had been discontinued but still appeared on the product list. I only found out after I had paid by C.C. and now have to reconcile the payment and refund on my company credit card, also I am disappointed not getting the lamps as they were just what I was looking for.”

Helpful Report

Posted 7 years ago

Dear Colin, I apologise for the issue you experienced with this product, The refund has now been made as you will be aware. If there is anything we can do for you in the future please let me know and hopefully we can be more helpful. Many thanks Matt King

Posted 7 years ago

“Web site showed item in stock at time of order. After a week I had to call them to see where it was only to be told it was out of stock, I checked the web site which was still showing in stock. The price was right BUT if you need it quickly do you want to take the risk.”

Helpful Report

Posted 7 years ago

Dear Mike, Please accept my apologies for the delay in this order, It is our aim to supply our customers with the goods they have ordered as soon as possible, Unfortunately on this occasion this hasn't been quick enough, The lamp you have ordered will be delivered tomorrow. Once again I apologise, I will send you a discount code via email should you wish to use us again. Thank you very much for your custom it is highly appreciated. Many Thanks Matt King

Posted 7 years ago

“Order placed a week ago. No communication to say when it will arrive. Pretty poor considering the lights were marked as in stock.”

Helpful Report

Posted 8 years ago

Dear Simon, I apologise on this occasion that you wasnt advised of the delivery. Your goods are now in transit to you. Your Review is very much appreciated. We look forward to welcoming you back to use your 10% discount code, feel free to share this code with your friends and family. Many Thanks Matt King www.internationalleds.co.uk

Posted 8 years ago

“At the time of this review my led lamps had not arrived which is very poor considering they were ordered 5 days ago. Once they arrive I may post a more positive review.”

Helpful Report

Posted 8 years ago

Dear David Your Five Star Review is very much appreciated. We look forward to welcoming you back to use your 10% discount code, feel free to share this code with your friends and family. Many Thanks Matt King www.internationalleds.co.uk

Posted 8 years ago

“Leyton Lighting LED Recessed Cabinet Light - DL12R-SS-WH, purchased and delivered in good time, but item did not visually match website picture and more importantly the diameter measurement given on the website was incorrect (still is as of 17 December 2015 despite informing retailer). Item returned (postage paid by LED International) and full refund received, so satisfied on that score”

Helpful Report

Posted 8 years ago

International LED’s is rated 4.5 based on 677 reviews