International LED’s Reviews

Name: International LED’s
Rating: 4.50

4.5 Rating 677 Reviews

87 %

of reviewers recommend International LED’s

Company Reviews

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Metrics

4.5

Based on 677 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email

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Phone:

01279 442266

Email:

sales@internationalleds.co.uk

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International LED’s 5 star review on 9th December 2018

DAVID HOLMES

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You ask for a review yet I have yet to receive the goods.”

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Posted 3 years ago

“It’s hard to rate you any more as the item that I bought was not I stock. You didn’t tell me this at the time and still took my payment. I was reimbursed later but I had been waiting for the item to arrive and now nobody else has them in stock either .”

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Posted 3 years ago

“Sadly STIlL waiting for order! Only got an update because I chased for one otherwise I don’t think I’d have heard a thing. So one week on and apparently I have to wait another 10 days still....and they didn’t think that was worth telling me?!?!”

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Posted 3 years ago

“My order was accepted and money taken , very disappointed to receive a email to advise they did not have the item . Other sites appear genuine with their information on the website as to stock availability but not this one . Wish i had read the reviews earlier as this appears to be a common problem . Now trying to get a refund”

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Posted 3 years ago

“My offer was processed but then I later received an email saying that they did not have the product. A waste of my time.”

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Posted 4 years ago

“The order was placed on 16 Jan and has still not arrived (24 Jan). I got an email saying that “their stock levels do not link to their website”, but nothing since. What makes it worse is that there was a fairly steep postage charge for “next day delivery”. I have pretty much written the order off. If you care about getting what you order, I suggest calling to check that the item is in stock.”

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Posted 4 years ago

“So far I’ve not even had confirmation of dispatch let alone received anything. Not really in a position to review at all! When am I going to get my goods?”

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Posted 4 years ago

“Not able to do a review as not received the led’s yet, although it said I would receive them 14/15 October.”

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Posted 4 years ago

“I was sent the wrong sizes”

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Posted 5 years ago

“Cannot comment as I am still awaiting delivery of my order If can comment on where my order is I would appreciate it”

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Posted 5 years ago

Hello Mr Austin, apologies for the delay with your order. We have despatched the order today and have emailed you the tracking details. Any problems please do not hesitate to contact us.

Posted 5 years ago

“Looking for 20£ postage and original posa charge 1 only because I can't go lower ..... refund now”

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Posted 5 years ago

“Still waiting for it.”

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Posted 5 years ago

“Never got them. Ordered them online to be told they were out of stock. I always assumed if an online order was accepted it would be delivered so will not use your.”

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Posted 5 years ago

Dear Kate, Thank you very much for your feedback. Unfortunately at times when an item is discontinued we are not always immediately notified by our suppliers which in turn of causes upset for our customers when they order, For this I am very sorry. Our customers are always our main priority and as a gesture of good will I would like to offer you a 10% discount code if you wish to come back to out site at any time, I will have this emailed to you. Many Thanks Matthew King

Posted 5 years ago

“Ordered an item based on the picture on their website. They sent an item that was slightly different from that in the picture in that it was deeper and the light emitted was slightly yellower than all my other units for which this was to replace one that was faulty. They argued that as the specification was the same then as far as they concerned they had honoured the order. I returned the item and subsequently received a refund but not for any postage. I will not be using this company again as in my view they need some lessons in customer relations!”

Helpful Report

Posted 6 years ago

Dear Customer, We apologise that on this occasion things didn't go as smoothly as you would have liked. Our main ambition is to meet our own high standards off customer service with every order and every customer. We hope this issue has now been resolved. Thank you very much for leaving your comments.

Posted 6 years ago

“Tried to order a lightbulb that the website claimed (and continues to claim) is in stock. I was contacted by the seller for first time over a week later to be told that it would be several more weeks before I received my item as they didn't have any in stock. Why on earth is this still showing as being in stock when clearly it isn't???”

Helpful Report

Posted 6 years ago

Dear Robin, I apologise that our site was incorrect a the time you placed your order. Unfortunately we do not operate a live stock stream on our site so sometimes it can be a bit out. I again apologise for any inconvenience this has caused.

Posted 6 years ago

“Over a week to get an order dispatched. Never use this company again.”

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Posted 6 years ago

Dear Customer, I am very sorry that you feel this way, Unfortunately on the rare occassion things do not go as swimmingly as we wish the would and it seems that we have made a mistake and dropped the ball here and please understand when I say we are deeply sorry for this mistake, We hope that in the future you may return to our site and if you wish to do so please contact us in advance and we will send you a complimentary discount code. Many Thanks Matt King

Posted 6 years ago

“Purchased pink leds lights, but are actually purple.”

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Posted 6 years ago

Dear Sir, Thank you for your review, If you would like to give us a call I we can help rectify this issue for you. Many Thanks Matt King

Posted 6 years ago

“We were supposed to receive the light bulbs in 1-2 days and still haven't received them almost a week later”

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Posted 6 years ago

Dear Elsie, Thank you for leaving us a review, I apologise that on this ocassion we havent met the standards that we thrive to do so on a daily basis. If we have the pleasure of doing business with you again I would like to offer you a 10% discount. Many Thanks Matt King

Posted 6 years ago

“Still no led lights. Only apologised when I contacted you. Promised today the 28th. No Leds. Very poor service”

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Posted 7 years ago

Hi Dean, Your goods were dispatched on Monday, I apologise that they didn't turn up the following day, They will be with you imminently. Your Review is very much appreciated. We look forward to welcoming you back to use your 10% discount code, feel free to share this code with your friends and family. Many Thanks Matt King www.internationalleds.co.uk

Posted 7 years ago

“Incorrect item supplied.”

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Posted 7 years ago

International LED’s is rated 4.5 based on 677 reviews