International LED’s Reviews

Name: International LED’s
Rating: 4.50

4.5 Rating 677 Reviews

87 %

of reviewers recommend International LED’s

Company Reviews

Questions

Metrics

4.5

Based on 677 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email

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Phone:

01279 442266

Email:

sales@internationalleds.co.uk

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International LED’s 5 star review on 9th December 2018

DAVID HOLMES

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the led bulbs we ordered for our business. Best bulbs we have ever had by far. Bulbs arrived promptly and none were broken. Will definitely order more when needed.”

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Posted 4 years ago

“I ordered some LED lamps and I must admit there was a note saying limited stock end of line, so my order had to be cancelled because they had in fact only got one left. They did refund me quickly. I suggest that International LED’s get a more up to date site that takes into account live stock levels.”

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Posted 5 years ago

“lights look good but i have to wait 5 weeks for them”

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Posted 5 years ago

“Slightly disappointed as lamps showed in stock, however the day after ordering I was emailed and told they were not in stock therefore if you are going to order anything and need it in a hurry I suggest you ring and place the order the phone. Other than that very happy with the product.”

Helpful Report

Posted 5 years ago

“After accepting an order, the next day I was informed it was out of stock for 8 weeks. An alternative was offered (which I did not want) and the order was quickly cancelled when I asked. So, disappointed with inaccurate marketing in the first place - with potential interpretation of 'sharp practice'- but happy with customer service dealing with the issue”

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Posted 6 years ago

“The product is good, however I bought one strip light to replace one that had failed. Guess what, the manufacturers have changed the light tone. The colour they produce now is different to what it was a few years ago. Not so happy!!”

Helpful Report

Posted 6 years ago

Dear Customer, Thank you for finding the time to leave your comments, I share your frustration on this matter and hope that this has now been resolved in the best possible way. Your Review is very much appreciated. We look forward to welcoming you back to use your 10% discount code, feel free to share this code with your friends and family. Many Thanks

Posted 6 years ago

“Good value and good product information on their site. I received half of the order quickly, but am disappointed that it wasn't made clear before ordering that only some of the bulbs were in stock and that I'd have to wait for the rest of the order to arrive.”

Helpful Report

Posted 6 years ago

Dear Kathleen, Thank you for your feedback, It is much appreciated. I apologise that on this occasion we didn't have all the products to complete your order, I will look in to how long these are going to be and will be in touch shortly.Your Review is very much appreciated. We look forward to welcoming you back to use your 10% discount code, feel free to share this code with your friends and family. Many Thanks www.internationalleds.co.uk

Posted 6 years ago

“They haven't told my order would be filtered in a few days. After purchasing received an email saying it would be about 3 weeks. Wouldn't have ordered if I knew I'd have to wait that long.”

Helpful Report

Posted 7 years ago

Dear Customer, I apologise that on this occasion we haven't met the needs expected by our customers, I agree that this is not acceptable. I will make sure given the chance our service will be improved next time around. Please call us for a discount code if you wish. Many Thanks Matt King

Posted 6 years ago

“I still haven't received my order, I ordered on March 1st, it is now March 6th. Not sure if this order has been dispatched yet so it's royal mails fault or if it just hasn't been sent.”

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Posted 7 years ago

Dear Ian, Im Sorry that this wasnt a great experience for you, Ill personally make sure that given another chance your shopping with us will be faultless. Your Review is very much appreciated. We look forward to welcoming you back to use your 10% discount code, feel free to share this code with your friends and family. Many Thanks Matt King www.internationalleds.co.uk

Posted 7 years ago

“My items haven't turned up yet. Perhaps it would be better to send your questionnaire out when the customer has received the items!”

Helpful Report

Posted 7 years ago

Dear Simon, I trust this has all now been resolved. Your Review is very much appreciated. We look forward to welcoming you back to use your 10% discount code, feel free to share this code with your friends and family. Many Thanks Matt King www.internationalleds.co.uk

Posted 7 years ago

“2 of 3 bulb sizes arrived promptly. Still waiting for the 3rd”

Helpful Report

Posted 7 years ago

Dear James, Thank you for taking the time to eave your comments. Your Review is very much appreciated. We look forward to welcoming you back to use your 10% discount code, feel free to share this code with your friends and family. Many Thanks www.internationalleds.co.uk

Posted 7 years ago

“Item not yet delivered!!!!!! Ordered Monday...”

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Posted 7 years ago

“I ordered two bulbe last Thursday supposed to be delivered within 2 day but still haven't arrived yet. I called yesterday to check to chase it and I've been told that one product was out of stock so been deleted. But very nice people on the phone.”

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Posted 7 years ago

Your Review is very much appreciated. We look forward to welcoming you back to use your 10% discount code, feel free to share this code with your friends and family. Many Thanks www.internationalleds.co.uk

Posted 6 years ago

“The lights have not arrived yet ????????????????????????”

Helpful Report

Posted 7 years ago

“they didn't”

Helpful Report

Posted 7 years ago

Dear Customer, Thanks for finding the time to leave your negative review. You were advised of our stock levels before placing your order and you also got a mistakenly bargain price and they were delivered next day. Why we deserve this poor rating Ill never know, but thanks for your time. Many Thanks Matt King

Posted 7 years ago

“Great products, great service. Found it interesting that placing two orders for the same item, item had increased in price by £10 as Christmas approached.”

Helpful Report

Posted 7 years ago

Dear Malcolm, Thank you very much for your review, however I am confused by your comments, You have purchased x 1 18W LED GLS lamp from us at just over £10 and this has been your only order with us? If you would like to discuss further please give me a call. Many Thanks Matt King

Posted 7 years ago

“Well they did not, I asked when my product would arrive, no later than today 29/10/16. Still not not here, maybe tomorrow? Regards E Glover”

Helpful Report

Posted 7 years ago

Dear Edwin, I apologise that on this occasion your parcel has not been delivered on time, I have tracked this parcel this morning and as of 7.48am this morning the consignment is out for delivery Today, I appreciate your feedback and hope we get the opportunity in the future to improve on your experience with us this time around. Many Thanks Matt King

Posted 7 years ago

“We ordered 5 lights which were showing in stock but following day received an email saying they were not all in stock so would now take another week for delivery. Not too happy as should not have been showing in stock.”

Helpful Report

Posted 7 years ago

Dear Zoe, Thank you for your feedback, I apologize that on this occasion at the time of your order we didn't have enough stock to fulfill your order. Stock has now been replenished and your goods will be delivered tomorrow. I apologize again for the delay and any inconvenience that this may have caused. Your Review is very much appreciated. We look forward to welcoming you back to use your 10% discount code, feel free to share this code with your friends and family. Many Thanks Matt King www.internationalleds.co.uk

Posted 7 years ago

“Came fairly promptly after I chased. So OK.”

Helpful Report

Posted 8 years ago

Dear Colin Your Review is very much appreciated. We look forward to welcoming you back to use your 10% discount code, feel free to share this code with your friends and family. Many Thanks www.internationalleds.co.uk

Posted 8 years ago

“Cannot rate much yet as light was ordered on 2nd December and It is now 7th and it has not arrived. So on speed of delivery not impressed, and they are asking me to write a review.”

Helpful Report

Posted 8 years ago

Dear Margaret, We appreciate your comments and have taken them on board.We have sent you an email to explain the delay in your order. Customer Services

Posted 8 years ago

International LED’s is rated 4.5 based on 677 reviews