Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

Write Your review

Tell us how Interparcel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No quibbles if anything needs changing, or on the very rare occasion when somethings not quite right. I'd definitely recommend them.”

Helpful Report

Posted 56 years ago

“Never had to return goods before I was pleasantly surprised at how easy Interparcel made it. Excellent service!”

Helpful Report

Posted 56 years ago

“It cost me ?0.99 plus VAT to send a 3kg parcel to a friend in Northampton. I used their drop off and collect service which suited me, and the recipient down to the ground. The drop off point was only a few hundred yards from my home and the collection point was only O.2 miles from my friends home. He could collect at his leisure, no need to wait at home for the delivery. On top of all that it was delivered the very next day. It even included their tracking service. How can they do it for that price?”

Helpful Report

Posted 56 years ago

“Excellent , everything is in one place, I have recommended your site to friends.”

Helpful Report

Posted 56 years ago

“First time I've ever sent anything and found it really easy will use them again, only thing was not knowing exactly what time they were coming between 11 and 6, other than that brill.”

Helpful Report

Posted 56 years ago

“I have found that since I have been using Interparcels collection and delivery services that I do not have to think HOW TO GET THE PARCEL TO AND FROM MY CUSTOMERS AND FRIENDS it is all easy on the Interparcel website including various payment methods.”

Helpful Report

Posted 56 years ago

“I needed a cheap courier service to send a Mac computer to the other end of the country. I googled UK courier services and Interparcel was one of the first hits. I put my details in and was surprised at how cheap it was. It mentioned City Link too so I also tried them, they were a bit more expensive. But then I noticed the insurance was only for ?50, so I changed this to ?500 and the cost rose to almost ?50. I went back to Interparcel and changed the insurance there and their deal was now ?23, so I went with them. The irony is that it was still collected and delivered by City Link. How good was that!”

Helpful Report

Posted 56 years ago

“Collected on day requested Delivered as expected Text to me to inform me of delivery Perfect”

Helpful Report

Posted 56 years ago

“I arranged the delivery online, to my daughter in France, at a very good price. The whole exercise was so easy to carry out, I wondered if it was too good to be true but my daughter received a phone call to arrange delivery within a few days. The parcel was delivered intact and everyone was happy! Would recommend this service to anyone.”

Helpful Report

Posted 56 years ago

“I have never had any issues with interparcel and if I have needed to make any changes they have always been on the end of the phone and really helpful Deliveries always go as scheduled.”

Helpful Report

Posted 56 years ago

“Great and convenient”

Helpful Report

Posted 56 years ago

“do not go to the post office as its cheaper with interparcel and your items are picked up from your home its a good service, but you will have to stay in all day for your collection. i have and not hade any damage on my items yet,all you have to do take down the diamentions address to be picked up from and where its going thats it,great couries fast service”

Helpful Report

Posted 56 years ago

“Ordered /collected one day delivered the next No hassle 100% satisfied *******”

Helpful Report

Posted 56 years ago

“Ive been using them for the last number of years and no problems with them. Very efficient and a variety of services offered to suit all pockets. Roza”

Helpful Report

Posted 56 years ago

“I have been using this service for about 5 years and it has always been A1.”

Helpful Report

Posted 56 years ago

“If you want fast and reliable service within mainland GB, Interparcel is the cheapest way to book UPS.”

Helpful Report

Posted 56 years ago

“100% perfect service, I have been using for years and never had a single problem.”

Helpful Report

Posted 56 years ago

“no problems at all, love the text updates”

Helpful Report

Posted 56 years ago

“A very efficient service with good selection of couriers at competitive prices.”

Helpful Report

Posted 56 years ago

“when making a booking with interparcel it is so easy, quick an simple to use what more could you ask for. brilliant service”

Helpful Report

Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews