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Interparcel Reviews

4.5 Rating 9,901 Reviews

54 %

of reviewers recommend Interparcel

Company Reviews

About Interparcel:

Interparcel the UK's favourite online parcel comparison website, offers discount parcel delivery services to over 220 countries across the World.

We only work with the best couriers available including UPS, FedEx, TNT, DPD, City Sprint, ParcelForce and many more to offer you the best service with the lowest prices possible.

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 4th March 2022

Interparcel 5 star review on 9th September 2021

Interparcel 5 star review on 11th February 2021

Malcolm Saunders

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Parcelforce did not collect. Rearranged for after midday next day-they came at 10am. Finally collected a week later. Interparcel said there was no guaranteed collection as I hadn't paid extra for that service!!!! Had to wait in for 3 days in total.”

Posted 1 year ago

“Arrived punctually but expensive next-day delivery and the delivery driver did not help my 96-year-old grandmother take the hamper in the house. I know she looks good for her age but it was clear it was too heavy for her, they could have at least offered”

Posted 1 year ago

“easy transaction but sometimes the cost is cheaper elsewhere. I have an account, but no vouchers are ever offered, despite vouchers found elsewhere”

Posted 1 year ago

“there was no problem with the delivery of the parcel the price was very good. NEGATIVE,the only problem I did have was the drop off . TESCO EXPRESS in west derby village. the assistant I felt was quite rude and sharp. and made me take my parcel home and rewrap it. I send a lot of parcels and made sure that it was wrapped very well. It was a large parcel but quite light, and she wasent fussed on handling it.”

Posted 1 year ago

“Collection and delivery were on time. The driver collecting was polite and helpful. Based on my experience I will continue to use this service.”

Posted 1 year ago

“I’ve used this company at least 6 and I received great service.”

Posted 1 year ago

“Prompt when collection and polite drivers, easy system to follow when ordering deliveries.”

Posted 1 year ago

“The website is not always helpful and can leave one going round and round in circles, but once you have cracked it then the rest is good.”

Posted 1 year ago

“I sent 4 parcels on behalf of a neighbour. One of them didn't make it, although tracking showed it was at the depot. However, I am happy with Evri, since my experience of other carriers isn't any better.”

Posted 1 year ago

“Did everything they were supposed to do. In this day and age, that’s a great thing. Would definitely recommend.”

Posted 1 year ago

“Good service. Collected the parcel on time which is a big relief .”

Posted 1 year ago

“Sometimes this service is fantastic, but other times (particularly with Landmark Global Economy - Evri) our parcels are never collected. We now know which couriers to use on Interparcel. The customer service is excellent though.”

Posted 1 year ago

“Parcel delivered OK.”

Posted 1 year ago

“Easy to use, I used Hill Street Post Office in Newry and found them excellent and professional.”

Posted 1 year ago

“This was a large item (roll of lino) and bigger (longer) than most carriers would take. It was also a one off, single item and so was struggling to get a carrier to take it at a price that was less than teh item itself. There was no significant delay in collecting or delivering and it went smoothly It was a few months back that this order was handled and was very pleased with it and would use again. One quibble I seem to remember is that the website was not entirely straightforward but it allowed me to place and pay for the order, so probably wasn't that bad!”

Posted 1 year ago

“Easy to use website and choice of carriers. The only aspect of delivery that is more difficult to find is the insurance cost for a valuable item - each carrier has their own rates and limits and so to find the best deal you must trawl through the carrier options to investigate.”

Posted 1 year ago

“No email notification of parcel”

Posted 1 year ago

“On the whole a good service however, I find it incongruous & irksome that Interparcel's prohibited list does not match the prohibited items on the actual courier's website. E.g. sending of magnetic materials (say, a loudspeaker) is prohibited by Interparcel when using the Parcel Force service yet Parcel Force's own list speaks of magnetic field strength not globally prohibiting magnets as such. This makes it tricky to know if I can or cannot send a loudspeaker when booked through Interparcel.”

Posted 2 years ago

“Collection quick and easy.Tracking great.Choices of carrier good”

Posted 2 years ago

“Easy to arrange via online and collection on time as agreed.”

Posted 2 years ago

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Interparcel is rated 4.5 based on 9,901 reviews