Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.49

4.5 Rating 9,923 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,923 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I always use Interparcel for sending my parcels as I find the service to be very quick & efficient.”

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Posted 6 years ago

“No complaints - efficient and reliable.”

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Posted 6 years ago

“Interparcel software great however ups driver reluctant to take packages unless boxed”

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Posted 6 years ago

“Perfect apart from not receiving a barcode to collect my parcel.”

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Posted 6 years ago

“the delivery was quick driver very pleasant, but, when parcel unwrapped bin was very badly dented, have had to use it but not very happy about it”

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Posted 6 years ago

“Very satisfied of the service.”

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Posted 6 years ago

“Had issues with other companies due to size/weight of parcel. I thought I was going to have same issues here as parcel wasn't collected on the first two attempts however they did notify me and reschedule. it proved 3rd time lucky and parcel was collected and delivered quickly and safely. Will be my "go to" courier service from now on.”

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Posted 6 years ago

“East website to navigate, but if you need help, there is always a representative on hand to help on the 'phone.”

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Posted 6 years ago

“Good delivery unlike p2go who i might had i use to use who are diabolical inconsiderate incompetent imbeciles will never use again i will use you in future”

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Posted 6 years ago

“Very easy to arrange online and a very competitive price too”

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Posted 6 years ago

“Easy to use site. Good prices. Downside is the additional cost of compensation over £25 for Parcelforce 24 when it's £100 elsewhere. And I'd prefer my own return address on the label, not that of Interparcel.”

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Posted 6 years ago

“Very easy and reasonably priced convenient also, all in all a good service”

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Posted 6 years ago

“all good....international to nz worked well”

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Posted 6 years ago

“All good! thank you very much ;)”

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Posted 6 years ago

“The price was good and easy to get collection”

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Posted 6 years ago

“No hassle.”

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Posted 6 years ago

“Fab service”

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Posted 7 years ago

“I always use Interparcel as my preferred choice. On this one occasion, I was unhappy that a package I had covered in case of loss or damage took went missing but showed as signed for by the courier.... Interparcel said it had to wait for the courier to investigate but ultimately this was at least a month of myself having to email and find out what was going on as neither interparcel or the courier could actually tell me what had happened. However, once my inquiry had been sent to the appropriate person, I was impressed by how swiftly and efficiently it was handled, hence I have given 4 out of 5 stars. I especially want to thank Stacey Cuff from the Claims team for resolving this for me.”

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Posted 7 years ago

“It was in expensive and good service. Love 💕 it.”

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Posted 7 years ago

“I thought I used Hermes via Parcels2go ? Confusing isn’t it.”

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Posted 7 years ago

Interparcel is rated 4.5 based on 9,923 reviews