Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,939 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Company! Exceptional Customer Service Support. Very Professional Company.”

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Posted 4 years ago

“Use it to find my cheapest parcel options and have had no problems with the service up to get.”

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Posted 4 years ago

“Very easy to use, good rates and you can store addresses of people to whom you send parcels more than once. Good at linking to lists of prohibited items. The third-party estimated delivery date is sometimes off by a day or more (longer for Europe) but that's probably because I always use the economic rate. Send by the fastest method if the delivery date matters a lot.”

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Posted 4 years ago

“Excellent service!”

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Posted 4 years ago

“Excellent service from start to delivery”

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Posted 4 years ago

“Good for bigger parcels”

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Posted 4 years ago

“Item delivered promptly and securely.”

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Posted 4 years ago

“Interparcel.com delivered my parcel in perfect condition and when I needed it. I spoke to customer services who were very helpful and resolved my query immediately.”

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Posted 4 years ago

“Can not fault this service. From start to finish, everything worked without a hitch.”

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Posted 4 years ago

“Very reliable and a great service overall. They helped me ship a large box from the UK to US. Made my plane trip much easier! Would use again.”

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Posted 4 years ago

“I have used Interparcel several times for transporting valuable objects such as guitars. The site is easy-to-use and provides a wide range of suppliers with good prices for their delivery services.”

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Posted 4 years ago

“Basically they offer better prices from various couriers than the courier themselves. Do some checks, might be worth a look. I would use again.”

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Posted 4 years ago

“super simple and reliable. ***** recommended”

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Posted 4 years ago

“The best of the courier agencies. No hidden add-ons, generally good prices, and nearly always excellent customer services.”

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Posted 4 years ago

“Excellent five star service - from a five star company”

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Posted 4 years ago

“Package arrived on time and I damaged also a very curtiuos driver”

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Posted 4 years ago

“Never have a problem booking with interparcel. Couriers are generally very punctual.”

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Posted 4 years ago

“On time Very nice guy”

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Posted 4 years ago

“First rate service”

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Posted 4 years ago

“Great after-sales service when a problem arose. Would definitely recommend.”

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Posted 4 years ago

Interparcel is rated 4.5 based on 9,939 reviews