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IOco Gift Designers Reviews

4.7 Rating 357 Reviews
92 %
of reviewers recommend IOco Gift Designers
Company Reviews Product Reviews
340
 Metrics Info
4.7
Based on 357 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read IOco Gift Designers Reviews
Visit Website

Phone:

298102211

Email:

jane@ioco.com.au

Location:

76, Justin Street,
Lilyfield
New South Wales
2040

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Robyn M
Verified Buyer
“Dimenties are already coming off with my first use. Packed in a backpack with soft items only. Colour delivered was not what was ordered or the colour offered as a replacement....”
Helpful Report
Posted 1 week ago
Yulunda M
Verified Buyer
“I have been waiting 2 weeks for my products so far. I have not recieved shipping advice, only a reciept of purchase. Just not good enough”
Helpful Report
Posted 2 weeks ago
Cheryl S
Verified Buyer
“Beautiful umberella however item arrived damaged inside a non damaged box. Cheryl S”
Helpful Report
Posted 2 months ago
Karen L
Verified Buyer
“I have t received the parcel yet. I hope it comes”
Helpful Report
Posted 2 months ago
Steve R
Verified Buyer
“Like the products”
Helpful Report
Posted 1 year ago
Suneez N
Verified Buyer
“Not very impressed at the moment. Have taken everything home to see if we can figure out how to put this stand up, doesn't seem to be enought pieces for it at the moment, but will try with my husband tonight. We also seem to be missing the square trolley with wheels that I ordered to wheel it in and out of the shop on. Once I have unpacked every box I will know for sure and will be intouch with you.”
Helpful Report
Posted 1 year ago
Elizabeth I
Verified Buyer
“The reason why I had to buy a new rubber ring for our (new) glass coffee mug is that it leaks. We thought it might be a dodgy rubber ring so I found out that I could buy a new rubber ring. $8.95 delivery! It cost IOco $2.20 and an envelope. And the new ring leaks as well.”
Helpful Report
Posted 2 years ago
Steph O
Verified Buyer
“Package arrived damaged... Like torn open and repackaged damaged. The drink bottle was dusty in its box and I expected better from the cutlery set. It appears flimsy and is loose. Eager to try the reuseable wrap though and see if it works better than wax.”
Helpful Report
Posted 2 years ago
Hi Steph, Thanks for the feedback. This is very strange as we pride ourselves on presenting our products well. It sounds like your shipment has been damaged in transit in the Australia Post system. If a parcel breaks open, they will attempt to close it up again and complete the shipment. I apologise this has happened to you and unfortunately we cannot control this. In good faith, please see a 10% discount code below that you can use anytime. iocogift10 Happy New Year! David Alexander IOco Gift Designers
Posted 2 years ago
Ariel C
Verified Buyer
“I like it but my boyfriend just wash it than hit the tank than already broken by accident. It’s not even use once. I feel so sad. It’s not strong enough.”
Helpful Report
Posted 2 years ago
Hi Ariel, Sorry to hear this. It is disappointing that your boyfriend accidentally broke it. The Glass is borosilicate meaning it can withstand very high temperatures however if there is an impact with the sink, it will break. We are happy to provide a generous discount code if you would like to purchase a new one given that you had just received it. Please email us if you are interested. Thanks Ariel
Posted 2 years ago
IOco Gift Designers is rated 4.7 based on 357 reviews
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